房间条件非常好,女服务员总是准时打扫,把所有东西都打扫得干干净净,每个角落都有购物场所,周围总是很安静,有洗衣机和烘干机,还有健身房。❤️🔥最重要的是前台的工作人员和主管,他们对我和每个人都真诚以待,美丽的主管在我最需要帮助的时候帮助了我,这让我非常感动。❤️🔥谢谢你,谢谢你,Jacquetta Johnson 小姐
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酒店回复: Thank you so much for your beautiful and heartfelt review! We’re truly honored by your kind words and so happy to hear that you enjoyed your stay — from the clean, well-kept rooms to the peaceful surroundings and convenient amenities.What touched us most was your mention of our team. Knowing that our staff made such a positive impact, especially when you needed it most, means everything to us. We always strive to treat every guest with honesty, care, and respect, and it’s incredibly rewarding to know it made a difference for you.You will always be welcome here, and we hope to see you again soon!
酒店回复: Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations.Upon further review of your reservation, we’d like to clarify that your booking was fully prepaid. The only additional charge at check-in was a mandatory $50 security deposit, which was fully refunded upon checkout. We understand how important clarity around charges is and regret any confusion this may have caused. If there’s anything we may have missed or if you have further concerns, please feel free to reach out to us directly so we can look into it further.We also appreciate your comments regarding the building and location. While we strive to offer a clean and comfortable stay in a more minimalist setting, we understand that first impressions matter and your feedback helps us improve.Regarding the elevator, we understand this can be an inconvenience, and we want to assure you that our management team is actively working on a solution to improve accessibility for all our guests.Thank you again for staying with us. We value your input and hope to have the opportunity to serve you better in the future.
4.0分
其他
原文
翻译提供方:Google
一切都很干净
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酒店回复: Nos alegra saber que disfrutó de su estancia. Si hay algo que podamos hacer para mejorar su experiencia en una próxima visita, no dude en hacérnoslo saber.
5.0分
其他
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Very quiet place and breakfast was very good! It was close to dickies arena (only about 10-12mins) which was the reason why we were in town so it was very convenient! Room and hotel was clean soo in the future we’d stay here again!
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酒店回复: Thank you for sharing your experience with us. We're so glad to hear you enjoyed the quiet atmosphere and that our location was convenient for your visit to Dickies Arena. It's great to know the breakfast, cleanliness, and overall stay met your expectations. We'd be happy to welcome you back anytime you're in town again.
5.0分
家庭亲子
Room was clean and people were very friendly!! Extra details to the essential's I the room it’s an extra touch!! Highly recommend this location!!!
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and appreciated the cleanliness, friendly service, and the extra touches in your room. Your recommendation truly means a lot to us. We look forward to welcoming you back on your next visit!
1.0分
家庭亲子
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Hotel wouldn't change our room type.
We were told the hotel could only issue one extra blanket to us & I watched the night-time front desk agent walk into a laundry room full of clean blankets. Cheap! Cheap! Cheap management!! Wouldn't give me the owner's name. Properly has the bare minimum of everything. Cheap room amenities, short breakfast hours, cheapest food items, and the man at the front desk was GLUED TO HIS CELLPHONE. Will never stay there again! It's definitely not run well ~ not up to United States' hotel/motel standards.
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酒店回复: Dear Guest,Thank you for sharing your experience with us. I'm truly sorry to hear that your stay was not what you expected and especially that you left feeling disappointed. That’s never the experience we want for our guests.We understand that something as simple as an extra blanket can make a big difference in comfort, and I apologize if we fell short in accommodating that request. Your comments about the amenities, breakfast, and staff behavior are also taken very seriously, and we will be addressing them directly with our team.Please know we are committed to providing a welcoming and comfortable environment for every guest, and it’s clear we missed the mark during your visit. Your feedback helps us do better, and we genuinely appreciate you taking the time to let us know.Wishing you better stays ahead, wherever you travel.Warm regards,Payal G Clarion Pointe
5.0分
朋友出游
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Clean rooms smells brand new and they use hospital grade cleaning supplies the beds were so soft!!! No pool or hot tube but your 7 minutes from the mall! Breakfast is from 6-9 am just a super great experience all around would def stay again
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酒店回复: Thanks so much for the great review! We’re really happy to hear that you found the room fresh and comfortable —it’s always our goal to create a clean, relaxing environment for our guests. While we don’t have a pool or hot tub, we’re glad our location made it easy for you to get around and enjoy the area. It’s great to know breakfast worked well for you too. We truly appreciate your kind words and look forward to having you back next time you're in town!
4.0分
其他
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We loved the hotel, super modern, clean and new. However, don't stay in Room 101. It is the first room and where it's convenient, we all were awake since 5 am because it butts up to the breakfast bar and kitchen. The loud banging from the kitchen and slamming cabinets was awful. We would stay again but never in a room by the kitchen.
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酒店回复: Thank you for taking the time to share your experience with us. We're so glad to hear you enjoyed the modern design and cleanliness of the hotel—that means a lot to our team. We sincerely apologize for the early morning noise you experienced in Room 101. Your feedback is incredibly valuable, and we’ll definitely look into ways to minimize noise in that area for future guests. We’re happy to hear you’d consider staying with us again, and we’d be more than happy to help you choose a quieter room next time. We appreciate your understanding and hope to welcome you back soon!
我最近入住了沃斯堡的 Clarion Pointe 酒店,体验非常舒适。酒店干净整洁,维护得很好,装修也很现代,床铺睡起来很舒服。工作人员友善周到,随时乐意提供帮助。早餐也很不错,尤其是那些德克萨斯州形状的华夫饼,很有特色。
总的来说,这是一次愉快的住宿体验,服务也很棒。我向所有在沃斯堡寻找干净便利住宿的人推荐这家酒店。
房间照片上的按摩浴缸有误导性,因为我一开始预订的时候就是因为这个,结果发现根本不是那个房间……而且当时没有取消预订,所以我们就住下了,但如果我知道的话,就不会住得离牲畜围栏那么远了……除此之外,这是一家不错的汽车旅馆……
房间条件非常好,女服务员总是准时打扫,把所有东西都打扫得干干净净,每个角落都有购物场所,周围总是很安静,有洗衣机和烘干机,还有健身房。❤️🔥最重要的是前台的工作人员和主管,他们对我和每个人都真诚以待,美丽的主管在我最需要帮助的时候帮助了我,这让我非常感动。❤️🔥谢谢你,谢谢你,Jacquetta Johnson 小姐
不会再预订这里了。
我付了酒店费,结果他们却说我得额外付钱,而且这家酒店根本不值这个价。地理位置不太好,建筑本身看起来很简陋,你根本想不到这是家酒店。而且也没有电梯。
一切都很干净
Very quiet place and breakfast was very good! It was close to dickies arena (only about 10-12mins) which was the reason why we were in town so it was very convenient! Room and hotel was clean soo in the future we’d stay here again!
Room was clean and people were very friendly!! Extra details to the essential's I the room it’s an extra touch!! Highly recommend this location!!!
Hotel wouldn't change our room type.
We were told the hotel could only issue one extra blanket to us & I watched the night-time front desk agent walk into a laundry room full of clean blankets. Cheap! Cheap! Cheap management!! Wouldn't give me the owner's name. Properly has the bare minimum of everything. Cheap room amenities, short breakfast hours, cheapest food items, and the man at the front desk was GLUED TO HIS CELLPHONE. Will never stay there again! It's definitely not run well ~ not up to United States' hotel/motel standards.
Clean rooms smells brand new and they use hospital grade cleaning supplies the beds were so soft!!! No pool or hot tube but your 7 minutes from the mall! Breakfast is from 6-9 am just a super great experience all around would def stay again
We loved the hotel, super modern, clean and new. However, don't stay in Room 101. It is the first room and where it's convenient, we all were awake since 5 am because it butts up to the breakfast bar and kitchen. The loud banging from the kitchen and slamming cabinets was awful. We would stay again but never in a room by the kitchen.