酒店回复: Thank you for choosing to stay with us at the Holiday Inn Express in Laramie. We are glad to hear that you enjoyed your stay with us. We hope to see you again the next time you are in the Laramie area.
5.0分
家庭亲子
原文
翻译提供方:Google
非常棒的酒店。非常干净,而且很新。早餐是我们住过的所有酒店中最好的之一!
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酒店回复: Thank you for choosing to stay with us at the Holiday Inn Express in Laramie. We are glad to hear that you enjoyed your stay with us. We hope to see you again the next time you are in the Laramie area.
5.0分
情侣出游
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Clean room, very helpful staff, large floor space room was definitely spacious and perfect for three of us. Breakfast was very convenient. The view from the back was amazing with the river and overpass really close and the beautiful hills in the distance with the rising sun… lovely!
Bathroom could use an update. Very comfortable beds and room temp. Heater was a bit noisy.
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酒店回复: Thank you for taking the time to share such detailed feedback. We’re delighted to hear that your room was spacious, clean, and comfortable for your group, and that our staff was helpful throughout your stay. It’s wonderful to know you enjoyed the convenience of our breakfast and the beautiful views from the back of the property — the sunrise over the river and hills truly is a special sight.We appreciate your comments regarding the bathroom and the heater noise. I’ve shared this with our maintenance and management teams so we can look into updates and ensure the heater is operating quietly and properly.Thank you again for staying with us. We hope to have the pleasure of welcoming you back on your next visit!
3.0分
家庭亲子
The room was not very clean, was mold around the shower. No place for dogs to potty as it stated in the web.
5.0分
其他
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Very nice property and convenient location. Good value as well. We didn’t partake in the free breakfast because we had other plans but did enjoy the free coffee in the lobby.
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酒店回复: Thank you for sharing your valued feedback with us, We are pleased to hear you found everything great during your stay with us! We hope to see you again in the future!
3.0分
情侣出游
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Was accused of having our tv to loud by front desk at apx. 8:45pm. We are 70 years old and were did not have the volume turned up. The individual who reported this also slammed their door shut shortly before the clerk contacted us. That's pretty much ruined our stay. And we won't stay there again.
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酒店回复: Thank you for sharing your feedback regarding your recent stay with us. I’m very sorry to hear that your experience was negatively impacted by the noise complaint situation. I completely understand how upsetting that must have felt, especially given that you were not being disruptive.Please know that our front desk associate was not the one who made the noise complaint, but was simply responding to a report received from another guest. It’s our team’s responsibility to follow up on any concerns to ensure the comfort of everyone in the hotel, and I apologize that this situation caused any frustration or misunderstanding.We truly value your feedback and regret that this experience affected your overall impression of our property. We appreciate your time in bringing this to our attention.
4.0分
其他
Nice
Mary was very nice. Clean and comfortable. We could hear noises from other rooms more than in other hotels.
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酒店回复: Thank you for sharing your feedback with us! We are pleased to hear that you found everything great during your stay, specifically the service Mary provided! We hope to see you again in the future.
5.0分
其他
Very modern, clean rooms. Quiet stay. Lobby very inviting. Loved the fresh ground coffee available all the time.
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酒店回复: Thank you for sharing your feedback with us. We are pleased to hear you found everything great during your stay! We hope to see you again in the future!
新酒店,干净卫生,早餐丰富,服务热心。
我们来这里是为了滑雪,选这家酒店就是图它位置方便。酒店设施和服务都达到了假日酒店应有的高水准。下次肯定还会再来。
该位置非常适合前往市中心用餐,就在 I-80 高速公路旁,并且附近还有各种户外娱乐场所。
非常棒的酒店。非常干净,而且很新。早餐是我们住过的所有酒店中最好的之一!
Clean room, very helpful staff, large floor space room was definitely spacious and perfect for three of us. Breakfast was very convenient. The view from the back was amazing with the river and overpass really close and the beautiful hills in the distance with the rising sun… lovely!
Bathroom could use an update. Very comfortable beds and room temp. Heater was a bit noisy.
The room was not very clean, was mold around the shower. No place for dogs to potty as it stated in the web.
Very nice property and convenient location. Good value as well. We didn’t partake in the free breakfast because we had other plans but did enjoy the free coffee in the lobby.
Was accused of having our tv to loud by front desk at apx. 8:45pm. We are 70 years old and were did not have the volume turned up. The individual who reported this also slammed their door shut shortly before the clerk contacted us. That's pretty much ruined our stay. And we won't stay there again.
Nice
Mary was very nice. Clean and comfortable. We could hear noises from other rooms more than in other hotels.
Very modern, clean rooms. Quiet stay. Lobby very inviting. Loved the fresh ground coffee available all the time.