酒店回复: Thank you so much for your detailed and positive feedback!We’re delighted to hear that you enjoyed our modern facilities and the convenience of having everything you needed for a comfortable stay. It’s great to know you appreciated both the in-room amenities and the lively atmosphere in our courtyard. We hope to have the pleasure of welcoming you back soon!Laura & Le Jardin de Verre team
酒店回复: Thank you so much for your wonderful feedback!We're thrilled to hear that you enjoyed the concept of our aparthotel, especially the kitchen and the spacious living area, we love knowing they made your stay more comfortable.It’s also great to hear you appreciated our location near the Latin Quarter. We hope to have the pleasure of welcoming you back for another excellent stay!Laura & Le Jardin de Verre team
酒店回复: 嗨,Shanice,
非常感谢您精彩的评价!我们很高兴听到您喜欢我们酒店、它的设计和地理位置。尤其值得一提的是,Ismaïl 给我们留下了如此难忘的印象!我们一定会将您的好评转达给他,因为这对我们意义重大。
您的赞赏激励着我们整个团队继续提供卓越的服务。我们期待很快再次欢迎您,在巴黎享受又一次难忘的住宿体验!
Laura 和 Le Jardin de Verre 团队
酒店回复: Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet your expectations. We take all guest comments seriously and appreciate your detailed observations.We would like to clarify that all our apartments are equipped with basic amenities including toilet paper, trash bags, and a fully functional bathroom. As an apartment hotel, we provide weekly cleaning services, with additional towels and amenities available upon request. We sincerely apologize if these services were not clearly communicated prior to your stay.Regarding the room and lighting, we regret that the accommodation you received did not match your expectations. We always strive to ensure that room descriptions and photos are accurate.We are truly sorry that your overall experience was disappointing and hope that future guests will have a more positive stay.Laura & Le Jardin de Verre team
酒店回复: Thank you for your feedback. We're glad you enjoyed the peaceful neighborhood, the fully equipped kitchen, and the convenience of our laundry facilities. It’s also a pleasure to hear that our front desk team made you feel welcome.Regarding the shampoo — we do provide it in all our rooms, located inside the shower. We're sorry if this wasn’t clear during your stay.Concerning the balcony, please note that we have different room types: some offer balconies with street views, while others have balconies facing quieter, internal courtyards. The photos on our website are not contractual and represent a selection of the different room categories available.We truly appreciate your comments and hope to welcome you again soon for an even better stay :)Laura & Le Jardin de Verre team
2人觉得有用
3.2分
一卧室开放式套房
朋友出游
设施:酒店很新,但设施保养得一般
卫生:⚠️如图所示,刚入住打开洗衣机一看里面还有一只脏袜子
服务:前台大部分都很友好,但无奈客人很多,有点忙不过来
巴黎新的带洗衣机的酒店选择不多,所以忍一忍也住了好几次了,希望酒店能多关注一下卫生吧。。。
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酒店回复: Bonjour Michael ! 🙂Thanks for sharing your feedback and for choosing to stay with us multiple times, it truly means a lot. We’re really sorry about the oversight with the washing machine. That’s definitely not up to our usual standards, and we’ve passed your note to our housekeeping team to make sure it doesn’t happen again.We’re glad to hear you appreciated the team’s welcome and the convenience of in-room laundry. We’ll keep working to make every stay better 💛Ismaïl and the Jardin de Verre crew
酒店回复: Thank you for your feedback. We're pleased you enjoyed the room facilities, lobby atmosphere, and breakfast garden, as well as the convenience of the kitchen and washer-dryer.We’re sorry to hear the breakfast did not meet your expectations in terms of value, and we’ve noted your comment regarding check-in time. Your input is appreciated and helps us improve.We hope to welcome you again soon.Laura & Le Jardin de Verre team
门头超级漂亮,大隐于市的城堡,非常有欧式的感觉,而且整个环境都是绿植,看了让人非常的舒适,喜欢这种绿绿葱葱的酒店。工作人员也非常尽职,很热心,我们包丢在出租车上了,前台还帮我们给出租车打电话,行李太多也主动询问帮忙给予帮助。房间是那种超级温馨的小公寓,住在里面幸福感拉满,小阳台超级chill,下次来还会选择这个酒店~
新酒店 漂亮干净
房间里有洗烘一体机,洗碗机,电磁炉,微波炉,可以自己做饭之类的,超级方便
然后洗衣粉纸巾垃圾袋什么的每天可以找前台要。
0楼是有餐厅有院子,很多人白天在那侃大山
地下室有另外的单独的洗衣服健身房,真的还可以
非常好的概念,酒店又是有厨房,可以自己煮东西吃,有一个单独的房间起坐取居室,生活很舒服,酒店的地址也非常棒,旁边就是拉丁区
我们预订了这家酒店,一到那里就被彻底惊艳到了。酒店非常漂亮,位置也很好。无论是酒店整体还是房间都设计感十足,员工也很棒。特别要感谢ISMAÏL,他为我们办理了入住,并给了我们很多关于巴黎游玩和美食的建议。他还特意去地铁站帮我们办地铁卡,真是太热心了。我至今仍对他如此友善和专业的服务感到震惊。我们永远都会记住他,他真的让这次入住体验变得难忘。
酒店内部设施很全 还有洗衣机 在欧洲玩了很多天中间可以洗衣服还是很好的 前台小哥非常nice 给我们推荐了不少的附近周围的餐厅和咖啡馆
附近也有好的面包店和早餐店 酒店旁边就是能通往卢浮宫的地铁线 交通也很便利
非常差的体验 除了外表好看里面什么都不行 和携程上面的照片完全不符合 订的是洛克一室房 有窗户 最后被安排到 一楼没有窗户视野 焊死的窗户房间 非常压抑的酒店 根本没有阳光不说 酒店灯光非常的暗 而且灯光简直是**一般的光 这家酒店还自称是设计师酒店 请问哪个设计师可以设计出来这样的布局和灯光? 好压抑 而且还没有打扫卫生的服务 酒店不给厕纸 也不给垃圾袋 食物也是黑暗料理….. 酒店周边更是没有什么好吃的餐厅 请大家一定避雷这家酒店!
我们在这家漂亮的酒店住了一周,地理位置极佳,靠近地铁7号线,坐落在一个安静的街区,但步行即可到达许多景点和不错的餐厅。虽然房间的全面清洁服务是一周一次,但我们可以选择清洁时间。我们可以随时补充洗浴用品或更换毛巾,我们通过WhatsApp与酒店沟通,这真的很方便!房间里的小厨房让我们能准备简单的早餐和深夜宵夜,像City Carrefour这样的超市步行几分钟就到。酒店的每个人都很友好热情,他们会尽力让客人有宾至如归的感觉,并确保我们的住宿难忘!我们一定会再来的!
公区很漂亮 所在的街区安静安全 房间厨房设施齐全 有公用洗衣机和烘干机很方便 前台人员友好 就是不知道为什么房间没有洗发水 以及房间面积很小 若要摊开两个行李箱很吃力 阳台很大 但和网站上提供的图片不符 看不到街景
设施:酒店很新,但设施保养得一般
卫生:⚠️如图所示,刚入住打开洗衣机一看里面还有一只脏袜子
服务:前台大部分都很友好,但无奈客人很多,有点忙不过来
巴黎新的带洗衣机的酒店选择不多,所以忍一忍也住了好几次了,希望酒店能多关注一下卫生吧。。。
房间设施非常齐全,大厅办公氛围非常好,早餐的花园非常好看,但是感受了一下单独购买早餐,觉得性价比不高,不是很推荐入住的时间有点晚,如果可以早些入住,那就完了,厨房设施非常齐全,洗衣机有自带烘干功能也很方便