酒店回复: Dera Our Valued Guest,Thank you so much for sharing your wonderful feedback. We’re delighted to hear that you enjoyed the spacious room, the comfort of the bed, and the convenience of the desk it’s great to know these details made your stay more enjoyable. It’s truly an honor to be considered one of your favorite hotels, especially given your extensive travels.We’re thrilled that you see us as your top choice for business trips and appreciate the value we strive to provide. Your kind words motivate our team to continue delivering the highest standards of comfort and service.We look forward to welcoming you back on your next visit and making each stay just as memorable.Warm Regards,Anwar BakrHotel Manager
酒店回复: Dear Guest User,Thank you very much for sharing your impressions of your recent stay with us. We are delighted to know that you appreciated the history and character of our property, as well as the cleanliness of your suite. It is wonderful to hear that our Western-style breakfast met your expectations and added comfort to your business trip.We truly value your recognition that our hotel provided a good experience overall. Our team is continuously working to enhance our services while preserving the unique heritage of our building, so feedback like yours is invaluable.We hope to welcome you back on your next visit to Mongolia and provide you with an even more memorable stay.Sincerely,Anwar BakrHotel Manager
酒店回复: Dear Beiliuluyun,Thank you for taking the time to share your feedback with us. I am truly sorry to hear about the discomfort you experienced during your stay. While we are pleased that you enjoyed our breakfast service, it is disappointing that the room conditions did not meet your expectations.We recently completed renovations to enhance our guest experience, and I regret that the lingering paint smell and the heating imbalance affected your comfort. Your comments regarding the draft and temperature control are very valuable, and we will be reviewing these issues with our maintenance team to ensure they are promptly addressed.We strive to make every guest feel cared for, and I regret that we missed the opportunity to resolve this for you sooner.Your feedback helps us improve, and I hope you will give us another chance to provide you with a more comfortable and seamless experience in the future. Please feel free to reach out to me directly if you plan to return, so I can personally ensure your next stay is much more enjoyable.Warm regards,Anwar BakrHotel Manager
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet expectations and appreciate the opportunity to address your concerns.Regarding the room temperature, we apologize for the discomfort you experienced. Should any guest find their room too cold, we kindly encourage contacting our front office team immediately. They are available 24/7 and will promptly resolve the issue whether by sending our engineering team to adjust the heating, offering a complimentary room upgrade, or relocating you to a warmer room.We understand that noise from nearby venues can be disruptive. While rooms facing the main road may experience some ambient sound, we also offer quieter room categories located away from the street, ideal for light sleepers. Please feel free to request these options during booking or check-in.As for parking, our hotel provides two floors of secure in-house parking, along with an additional outdoor parking area to the left of the building. While direct access to the lobby by car is limited due to city layout, our staff is always happy to assist with luggage and directions.Concerning transportation, our hotel arranges private transfers at standard city rates, which vary depending on vehicle type and luggage capacity. In your case, with four large suitcases, a 7-seater was necessary to ensure comfort and safety. Our team made every effort to assist you efficiently.We truly value your feedback and hope to have the opportunity to welcome you again, providing a more seamless and enjoyable stay.Warm regards,Anwar BakrHotel Manager
酒店回复: Dear Shuimuliuxing🇨🇳🇳🇿,Thank you very much for sharing your impressions of your recent stay with us. We are delighted to know that you appreciated our convenient location by the airport shuttle bus stop and that our team’s friendliness made a positive impact on your visit.We are proud to be a well-established five-star property, and as you noted, we have recently undergone renovations to ensure our facilities remain fresh and comfortable for our guests. It is wonderful to hear that these efforts contributed to your overall experience.Your kind words are truly motivating for our team members, and we look forward to welcoming you back again soon for another enjoyable stay.Sincerely,Anwar BakrHotel Manager
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback on your recent stay at our esteemed hotel. We’re delighted to hear that you found our hotel clean, conveniently located, and suited to your needs. Your comments affirm the efforts our team puts into maintaining a comfortable and accessible environment for our guests.We look forward to welcoming you back on your next visit to Ulaanbaatar for another enjoyable stay.Yours Sincerely,Anwar BakrHotel Manager
酒店回复: Dear Anonymous User,Thank you for sharing your experience with us. We are delighted to hear that you enjoyed our convenient location near Genghis Khan Square and found the airport bus access helpful for your travels. It is also wonderful to know that our breakfast selection met your expectations and contributed positively to your stay.Your kind comments are a great encouragement to our team, and we will continue striving to provide both comfort and quality for all our guests. We look forward to welcoming you back on your next visit to Ulaanbaatar.Warm regards,Anwar BakrHotel Manager
房间很干净，
床特别大，
书桌更大，我的最爱，商务出差工作首选。
走过很多地方，这间酒店是我最喜欢之一，
性价比很高
公务出差外蒙古，安排的老牌五星，1961年建的俄式建筑，后来重新装修过，很有沉淀感，住的是小套间，卫生很干净，虽然不比香格里拉等，但个人感觉挺不错，早餐是西式的！
房间应该是后期翻新的有很重的装修味，暖气很烫，但窗户漏风很冷，早餐很棒，退房时跟前台反馈说可以打给前台反馈更换房间太晚了也没想着再换
房间温度大概在18度左右，洗手间更冷。空调是没有暖风的全靠窗台下面的暖气管根本不够导致房间还不如走廊暖. 晚上周围好像有酒吧之类的场所音乐开的巨大很吵晚上12点都没停， 所以睡眠不好的不建议订这家酒店. 另外车子是不能直接开到酒店大堂门口的只能停路边要走个一两百米才能到酒店正门. 乌兰巴托没有的士所以去机场只能跟酒店订车4个箱子行李有点多酒店帮定的7座商务开价是25万蒙，如果普通5座就是15万蒙比机场打车到酒店要贵的
酒店地理位置很好，下了机场大巴就到了。工作人员很友善。开业了挤时间的老牌五星级酒店，但是重新装修过。
离苏赫巴托广场很近的五星级酒店。
办理入住可以用英语沟通。
房间很棒，虽然是家老牌酒店，但浴室翻修过，很干净。
第二天一早就要出发，酒店还帮我打包了早餐带着路上吃。
服务也很周到。
干净，位置好，在市中区比较方便，早餐丰富
酒店位置很好，深夜坐机场大巴到市区下车过马路对面就是酒店，旁边就是成吉思汗广场，早餐种类比较丰富，整体来说还不错。
这是蒙古最老的酒店，但我觉得内部非常漂亮，房间超大，一切都翻新过了。前台也很气派，而且地理位置绝对是最好的，就在市中心。早餐还可以，但作为一家五星级酒店，早餐没有咖啡机是不可接受的——这是唯一的缺点！
这家酒店虽然不久前刚装修过，但看起来还是有点老旧。电梯是透明墙的，能看到没抹灰的墙体，感觉有点奇怪，但我没问。浴巾的边缘都磨毛了。还在地板上看到一根从家具上松脱的钉子。我要求了叫早服务，但一直没接到。他们预订的送我去机场的司机没出现，但前台工作人员帮我重新安排了车，否则看样子他都要亲自送我去机场了，这点我还是很感激的。我喜欢这家酒店的原因是它的地理位置，步行就能到广场、戈壁羊绒店和便利店等等。另外，酒店看起来不太拥挤，所以电梯和早餐都比较方便。