Jess is hands down the best representative I've encountered as a Diamond member of Hilton. Top level hotel as far as I'm concerned.
5.0分
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Gorgeous hotel! One of the newest in the Springs, Homewood Suites has it all! Amazing full breakfast complimentary with your stay, with the coffee, tea and hot cocoa available 24/7, phenomenal views of "America's Mountain" aka Pikes Peak, the fire pits, the hot tub, the outdoor games, the grills, cornhole, pool table, and full bar and bistro? They definitely put the HOME in Homewood :) There's a super cute market by the check in desk - complete with anything you may have forgot! Don't feel like people-ing? Plenty of options galore- from heat and serve to salads and wraps and all the snacks one could want in the Mile High state (iykyk) to take up to your room and eat in peace. When you think it couldn't be better, you enter your room - spotless, legitimately white glove spotless - complete with stove, full size refrigerator, and Crabtree & Evelyn amenities, you'd think to yourself it couldn't get any better than this, for real. Then you head downstairs on a Wednesday night, and are treated to the delightful surprise of the Manager's Social (no judgement, I used to be a DoubleTree gal before I stayed here hehe), where one can enjoy soup, salad, crudities, charcuterie and more (assume this varies by locale), and enjoy an adult beverage while mingling with your fellow Homewood "neighbors" - 2 beers or glasses of wine per guest (of age). Most folks are brand loyal for a reason - as a Hilton girlie I've almost always encountered outgoing, gregarious, genuinely kind individuals representing the Hilton brand, and here they epitomize Hilton, For the Stay, and Make it Right from every facet. From the Shuttle Driver, Noah, to Anthony the bartender who btw can make a killer plate of nachos - pro tip: get extra pico, Anthony makes it in house daily and it is delish!! Chad and Jalen, the overnight guys who are the chillest dudes I've met in a loooong time, Jess from Indiana who seemingly knows every single person in the world, ok, maybe just Homewood's world ;) Hannah the Jack of All Trades, and Ms. Yuki who faithfully cleaned my room every other day during my stay, and everyone else in between, they remember your name, your family, your reason for being there. They become your second home - to which I can't wait to return! Thanks for being my family and my home while I was away from my own. Impeccable customer service, Hilton would be, and should be, proud!
5.0分
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Loved my stay here! The rooms were super clean and the beds were so comfy. The staff was friendly and made everything easy. The pool and hot tub were perfect for relaxing, and the pool table was a fun bonus. Great spot if you’re in Colorado Springs—highly recommend!
5.0分
其他
It's been a great experience. The staff has been so helpful especially Selma and Monica. . I would definitely recommend this hotel to my friends and family.
5.0分
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The staff Crystal the night crew Chad and Monica have been just outstanding I wanted to let you know that this is one of the best tru Hiltons I would recommend this Hilton to anyone traveling through the Colorado springs area very quiet great sunsets and great view of the rocky Foothills but the people here are just amazing talking about the staff kudos to the GM I am having surgery and these people have been so accommodating I have a service animal and they are so pet friendly here anyway don't miss an opportunity use Hilton honors to do your check-in and your stay will be unforgettable
5.0分
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I stay at this hotel every other week due to work! And they have the best view, rooms, and service. The social Wednesdays are amazing and it’s clean!! Selma is a breeze to work with! Amazing customer service and always makes me feel at home.
5.0分
其他
Excellent service from Selma Debra best customer service helped me out enroll and gave a good room next to an elevator..
5.0分
其他
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I would like to compliment the friendly and cheerful staff. They are helpful. I really liked the suites with the kitchen and still having the breakfast in morning. They have coffins yea always available in lobby/breakfast area. Special thank you to assistant manager/event manager for allowing my work team to use small conference on short noticed on two different days. It was a big help to our effort and was not planned. I really have enjoyed my 3 week stay. Looking forward to coming back
酒店设施很新,房间和公共设施齐全,工作人员热情周到,位置紧邻科泉机场,地理位置非常便利。
温泉区最好的酒店。
Jess is hands down the best representative I've encountered as a Diamond member of Hilton. Top level hotel as far as I'm concerned.
Gorgeous hotel! One of the newest in the Springs, Homewood Suites has it all! Amazing full breakfast complimentary with your stay, with the coffee, tea and hot cocoa available 24/7, phenomenal views of "America's Mountain" aka Pikes Peak, the fire pits, the hot tub, the outdoor games, the grills, cornhole, pool table, and full bar and bistro? They definitely put the HOME in Homewood :) There's a super cute market by the check in desk - complete with anything you may have forgot! Don't feel like people-ing? Plenty of options galore- from heat and serve to salads and wraps and all the snacks one could want in the Mile High state (iykyk) to take up to your room and eat in peace. When you think it couldn't be better, you enter your room - spotless, legitimately white glove spotless - complete with stove, full size refrigerator, and Crabtree & Evelyn amenities, you'd think to yourself it couldn't get any better than this, for real. Then you head downstairs on a Wednesday night, and are treated to the delightful surprise of the Manager's Social (no judgement, I used to be a DoubleTree gal before I stayed here hehe), where one can enjoy soup, salad, crudities, charcuterie and more (assume this varies by locale), and enjoy an adult beverage while mingling with your fellow Homewood "neighbors" - 2 beers or glasses of wine per guest (of age). Most folks are brand loyal for a reason - as a Hilton girlie I've almost always encountered outgoing, gregarious, genuinely kind individuals representing the Hilton brand, and here they epitomize Hilton, For the Stay, and Make it Right from every facet. From the Shuttle Driver, Noah, to Anthony the bartender who btw can make a killer plate of nachos - pro tip: get extra pico, Anthony makes it in house daily and it is delish!! Chad and Jalen, the overnight guys who are the chillest dudes I've met in a loooong time, Jess from Indiana who seemingly knows every single person in the world, ok, maybe just Homewood's world ;) Hannah the Jack of All Trades, and Ms. Yuki who faithfully cleaned my room every other day during my stay, and everyone else in between, they remember your name, your family, your reason for being there. They become your second home - to which I can't wait to return! Thanks for being my family and my home while I was away from my own. Impeccable customer service, Hilton would be, and should be, proud!
Loved my stay here! The rooms were super clean and the beds were so comfy. The staff was friendly and made everything easy. The pool and hot tub were perfect for relaxing, and the pool table was a fun bonus. Great spot if you’re in Colorado Springs—highly recommend!
It's been a great experience. The staff has been so helpful especially Selma and Monica. . I would definitely recommend this hotel to my friends and family.
The staff Crystal the night crew Chad and Monica have been just outstanding I wanted to let you know that this is one of the best tru Hiltons I would recommend this Hilton to anyone traveling through the Colorado springs area very quiet great sunsets and great view of the rocky Foothills but the people here are just amazing talking about the staff kudos to the GM I am having surgery and these people have been so accommodating I have a service animal and they are so pet friendly here anyway don't miss an opportunity use Hilton honors to do your check-in and your stay will be unforgettable
I stay at this hotel every other week due to work! And they have the best view, rooms, and service. The social Wednesdays are amazing and it’s clean!! Selma is a breeze to work with! Amazing customer service and always makes me feel at home.
Excellent service from Selma Debra best customer service helped me out enroll and gave a good room next to an elevator..
I would like to compliment the friendly and cheerful staff. They are helpful. I really liked the suites with the kitchen and still having the breakfast in morning. They have coffins yea always available in lobby/breakfast area. Special thank you to assistant manager/event manager for allowing my work team to use small conference on short noticed on two different days. It was a big help to our effort and was not planned. I really have enjoyed my 3 week stay. Looking forward to coming back