Hotel room seriously lacking necessities. No shampoo/conditioner, lotion, shower gel, Kleenex, Qtips & blow dryer. The room lacked a coffee/tea maker, closet (cubby hole), bed was “alright”& since it’s an “inn”, no dishes/pots n pans/silverware etc were to be found.
In my opinion, it’s just a grade up from a Motel 6.
Very disappointing as the hotel was built this year.. 2025!
展开
酒店回复: Dear Vickie Matsumoto,Thank you for choosing WoodSpring Suites and for taking the time to provide feedback about your experience.We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
5.0分
情侣出游
展开
We didn’t arrive until nearly midnight, but we were checked in right away by very friendly and helpful staff, who also brought up some extra towels. Everything was spotless, AC worked well; actually wished we could have stayed longer to make use of the kitchenette! The room was not particularly cozy- no area rugs or artwork that I recall, but very good value. I would definitely stay there again if in the area.
展开
酒店回复: Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.
5.0分
其他
It was a great stay staff at the front desk very friendly especially the lady that works at night time . I wish I remembered her name but she was awesome .
3.0分
其他
展开
We asked for an extra pillow and told housekeeper would bring it and they never came. We’ve stayed here before it was nice but the room we stayed in this time had broken blinds and other blemishes throughout the room.
4.0分
商务出差
Staff at front desk was often not available especially at night. I waited 40 for someone to check me in upon arriving.
3.0分
其他
展开
I didn't like that it is nosey. Doors are loud walls are thin. It appears to be for long-term living. Staff was pleasant and nice.
The hot water in the shower was warm, it could be a lot hotter.
2.0分
其他
Overall the place was a 2 out of 5 staff were garbage you have to pay for everything towels linens pots and pans they wouldn't even give us a broom
3.0分
其他
展开
This is a great extended stay type hotel. Not suited for a short stay. No ice machine and no coffee in the morning. Laundry room is nice and the rooms are set up with full kitchen, fridge etc.
3.0分
其他
展开
The first two rooms I was placed in smelled horribly. The room I ended up staying in ended up smelling like smoke. It was noisy in the middle of the night with yelling and arguing. I did not feel completely safe while staying and wondered if the guests who were causing the noise would be addressed but I assume not
5.0分
家庭亲子
Had a great stay staff made all the difference. Parking was good room was clean and well laid out.
Hotel room seriously lacking necessities. No shampoo/conditioner, lotion, shower gel, Kleenex, Qtips & blow dryer. The room lacked a coffee/tea maker, closet (cubby hole), bed was “alright”& since it’s an “inn”, no dishes/pots n pans/silverware etc were to be found.
In my opinion, it’s just a grade up from a Motel 6.
Very disappointing as the hotel was built this year.. 2025!
We didn’t arrive until nearly midnight, but we were checked in right away by very friendly and helpful staff, who also brought up some extra towels. Everything was spotless, AC worked well; actually wished we could have stayed longer to make use of the kitchenette! The room was not particularly cozy- no area rugs or artwork that I recall, but very good value. I would definitely stay there again if in the area.
It was a great stay staff at the front desk very friendly especially the lady that works at night time . I wish I remembered her name but she was awesome .
We asked for an extra pillow and told housekeeper would bring it and they never came. We’ve stayed here before it was nice but the room we stayed in this time had broken blinds and other blemishes throughout the room.
Staff at front desk was often not available especially at night. I waited 40 for someone to check me in upon arriving.
I didn't like that it is nosey. Doors are loud walls are thin. It appears to be for long-term living. Staff was pleasant and nice.
The hot water in the shower was warm, it could be a lot hotter.
Overall the place was a 2 out of 5 staff were garbage you have to pay for everything towels linens pots and pans they wouldn't even give us a broom
This is a great extended stay type hotel. Not suited for a short stay. No ice machine and no coffee in the morning. Laundry room is nice and the rooms are set up with full kitchen, fridge etc.
The first two rooms I was placed in smelled horribly. The room I ended up staying in ended up smelling like smoke. It was noisy in the middle of the night with yelling and arguing. I did not feel completely safe while staying and wondered if the guests who were causing the noise would be addressed but I assume not
Had a great stay staff made all the difference. Parking was good room was clean and well laid out.