酒店回复: First why u didn’t say anything during u stay Why wait after 5 days stay, until here u go I’m hung up because treat and harassment 5-6 calls. About roster I can’t told him to stop say u need sleep!?
酒店回复: Our motel no phone all rooms. We always have full refund, accept trashy room more time to have good clean. ( smoking in non smoking room)
1.0分
其他
原文
翻译提供方：Google
非常糟糕的经历，我不会再来了。
5.0分
其他
原文
翻译提供方：Google
气氛很好
酒店回复: Thx u
1.0分
其他
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******* is so dramatic. I explained and resubmitted my review about 7 times now because apparently I'm not allowed to repeat words that were said to me when I was talking to their staff. Anyway. the point is this place is rock bottom. the staff is gross and and don't know what manners are or how to answer basic questions.
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酒店回复: Dear Guest,We are truly sorry for the inconvenience and frustration you experienced during your stay. Your feedback regarding the staff's behavior and their inability to answer basic questions is invaluable to us. We are committed to making things right and will investigate this incident thoroughly. Please know that we are taking steps to ensure a better experience for all our guests. Thank you for bringing this to our attention.Sincerely, Team OYO
2.0分
商务出差
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For starters I was informed I had to make a 20 dollar cash deposit upon checking in and the 20 dollars would be returned upon my checking out. Anyway I had to leave early in the morning, I went to the office to have the 20 dollars returned, but I couldn't get anyone to answer when I buzzed the office...I had to get to a conference, so I didn't get my dollars back. I would not recommend staying here, they aren't interested or straight up with customers.
The room I stayed in was in the process of walls getting fixed where there were hold and it still needed painting. The shower was awful as the water shot all over the place.
Anyway I won't stay in the place again. If ********** is serious providing good motels/hotels for customers they need to check on some of these cheap places who are truthful in how they do business. If you or anyone can help me get my deposit back I would appreciate it!!
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酒店回复: Dear Guest,We are truly sorry to hear about the inconvenience you faced, especially with the deposit issue and the room conditions. We understand how important it is to have a smooth experience, and we're here to help make things right. Please contact our customer service team at [contact information] for assistance in retrieving your deposit. Your feedback is invaluable to us, and we are committed to improving our services.Thank you for bringing this to our attention.Best regards, Team OYO
2.0分
其他
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check in took a long time. then no one came out for when chekcing out, so left key at window and didnt get Deposit returned.. there was a door bell which ive rung numerous times to no avail
酒店回复: Office hour 09 am to 12 am
1.0分
其他
I like it because its near mekong but i dont like the service because we have waited 1 plus hours to check out because no body is there to accommodate us
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酒店回复: Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you appreciated our location near the Mekong. However, we sincerely apologize for the inconvenience you experienced with the check-out process. We understand how frustrating it must have been to wait for over an hour, and we are truly sorry for the inconvenience this caused. Please rest assured that we are actively working to ensure adequate staffing during peak times to prevent such delays in the future.If you have any further concerns or suggestions, please feel free to reach out to us directly at [contact information]. We value your feedback and are committed to improving our services.Warm regards, Team OYO
我挺喜欢这个地方的，但是我昨晚住的房间浴室没门，浴帘也没装，床和桌子之间还有用过的避孕套。最糟糕的是，前台那个女士不想退我押金，说我房间里有狗，就因为我退房后等了一个小时才拿到押金，然后我回去的时候正带着我女儿的狗。真是太粗鲁了，一点也不专业。
如果可以打零星，我肯定会打零星。我一天都没在那儿待过，直接去了温德姆酒店。这绝对是我见过最差劲的酒店，简直就是个破烂窝。Priceline 居然把它列入推荐名单，简直应该被起诉！
这个地方简直就是个垃圾场。房间很脏，墙壁乱糟糟的。地板上黏糊糊的。淋浴器漏水了 5 天。其中一个灯具的电线是用电工胶带接的。门上的锁很脆弱。椅子的内饰脱落了。床垫上有一个永久的草皮。他们没有退还我的押金，当我问起这件事时，那位女士挂断了我的电话，然后屏蔽了我的电话，说她要向警方举报我。所有这些都是因为我想要回我的押金。我有所有东西的照片和视频。还要注意的是，它后面和场地旁边有一个动物农场。公鸡从凌晨 3 点开始，整晚/早上都在工作。几乎不可能睡觉。住在这里简直是地狱。
房间里有烟味，光线不好，其中一个灯泡坏了，没有电话可以给前台打电话！办公室离房间很远，当我试图用电话打电话时，没有人接听。没有热水！他们向我收取额外的客房清洁费！完全不推荐！
非常糟糕的经历，我不会再来了。
气氛很好
******* is so dramatic. I explained and resubmitted my review about 7 times now because apparently I'm not allowed to repeat words that were said to me when I was talking to their staff. Anyway. the point is this place is rock bottom. the staff is gross and and don't know what manners are or how to answer basic questions.
For starters I was informed I had to make a 20 dollar cash deposit upon checking in and the 20 dollars would be returned upon my checking out. Anyway I had to leave early in the morning, I went to the office to have the 20 dollars returned, but I couldn't get anyone to answer when I buzzed the office...I had to get to a conference, so I didn't get my dollars back. I would not recommend staying here, they aren't interested or straight up with customers.
The room I stayed in was in the process of walls getting fixed where there were hold and it still needed painting. The shower was awful as the water shot all over the place.
Anyway I won't stay in the place again. If ********** is serious providing good motels/hotels for customers they need to check on some of these cheap places who are truthful in how they do business. If you or anyone can help me get my deposit back I would appreciate it!!
check in took a long time. then no one came out for when chekcing out, so left key at window and didnt get Deposit returned.. there was a door bell which ive rung numerous times to no avail
I like it because its near mekong but i dont like the service because we have waited 1 plus hours to check out because no body is there to accommodate us