The only plus of this hotel is the young guys serving the restaurant and bars. What I didn't like. 1. Food. Fire the cook! I have an AI meal plan and for a whole week I didn't try anything that was even a little tasty. Tasteless, burnt, unsightly. How can you manage to spoil chicken - I can't understand. There was no variety. Poor. Breakfasts were the same. There were practically no pastries. And this is in Bulgaria - which is famous for its cuisine.Fruits are a separate minus. Hard nectarines and overripe watermelons, absolutely *paper* melon once a week. 2. Reception. The ladies are unfriendly, they talk reluctantly, if you approach the counter with a question - they don't pay attention to you. Questions are not answered. Checking in is a disaster and a pain. Instead of the required check-in at 3 p.m., you can wait until the evening. The answer to all questions is the same - the room is not ready and I don't know when it will be ready. If you arrived early in the morning, there is nowhere to change clothes and leave your things. The luggage room is small and does not close - no one watches it. Leaving suitcases there is dangerous - anyone can take them. Access to the luggage room is open to everyone. 3. Cleaning. There was none. During my week of stay, no one came into the room. Not even to change the towels and take out the trash. But on the day of departure (checkout at 12 noon!!) they entered my room WITHOUT KNOCKING TWICE. The first time around 10 am, the second time at 11. That beats me. 4. Room. There is mold along the wall in the shower and no water pressure. To understand how the air conditioner works, you probably have to be angry. Because in my room on the 6th floor, there was a box hanging on the wall with all the images erased. No remote controls. Just a box - it has two levers and a wheel. No one explained how to use it. The room is hot. Until I accidentally saw exactly the same box on the wall in the common corridor - and took a photo of it on my phone. There is not a single hanger in the closet. The clothes dryer on the balcony is broken. Conclusion. I'm not a picky tourist, and I chose what to eat from such food, and I'm not too surprised that the room was not cleaned. But the overall impression is that it is not 4 stars. And I will not choose this hotel again under any circumstances.
前台服务很友好，入住手续也很简单。街边有停车位，大概12欧元一天。房间很干净，床也很舒服。
我们是淡季（4月22日）去的，很多餐馆和商店都还没开门。
海滩走路大约5-7分钟就到了。
糟糕透顶，卫生状况糟糕，霉菌丛生。
破败不堪，脏乱不堪，很多角落都发霉，暖气漏水滴水，还有锈迹斑斑等等。真是一次糟糕的体验，而且工作人员也不太配合。千万别来！
一切都从办理入住开始......我们带着一个5个月大的孩子到达......我们入住的房间有难闻的气味（发霉），最后我们发现墙上发霉了...... 611室！首先我们转向酒店的导游，Irina Bykovskaya，她告诉我们（你想要什么，这是一家酒店......）然后我们转向管理员，他告诉我们没有可用的房间......最后，通过酒店经理，我们立即被感动了，两周的食物很糟糕，鸡肉、猪肉和炸鲱鱼，水果都是绿色的，没有儿童餐桌，尽管有几片披萨。 、肝脏和炸薯条（这真的是儿童餐桌吗？桌子？）没有给孩子吃的食物，第一道菜是袋装汤，连续两周只有猪肉！！桌布很脏......如果你想喝茶，你找不到开水，只有温水...如果有沸水，则左边一两个杯子，就这样...两个人和我的丈夫中毒了。煎蛋卷的蛋壳还没煮熟……一个人的食物。海滩则不同...我们去过很多地方，但保加利亚让我们惊讶...如果你喜欢在小浪中游泳，那么救生员（malebu）不会让你，他们会踢你出了水，两周内我们游了4次...一切都是付费的，所有海滩都需要付费，一把雨伞、一张日光浴床和一张床垫将花费您22列弗或600卢布...而且没有地方可以休息没有日光浴床就跌倒，一切都挤满了。今天我们的女仆让我们感到惊讶。 ..孩子在床单上拉了一点屎，我们洗了，但是留下了黄色的痕迹，折叠起来让我们换……最后我们吃完早餐回来，水槽里有一角这张脏床单上有提示要自己洗。这是四星级酒店！！！！而且楼梯上还有蟑螂爬！
我收到了工会委员会发来的一张价值4.7万戈比的代金券。 两人间的淋浴间发霉了，阳台上的椅子坏了，地毯又旧又污渍。 4人以上的餐食，（一日三餐，自助餐）几乎应有尽有，肉、鱼、蔬果以及各类配菜，还有糖果、冰淇淋。 咖啡很恶心，茶只是袋装的，而且只能在餐厅里喝，甚至晚上他们也不提供咖啡了。晚上，对于喜欢喝酒的人，提供的酒有红的或白的；啤酒。免费提供的手术遭到了极大的不满和不情愿。您支付的程序质量也不是很高（尽管不便宜）。
我们花了近6000美元买了优惠券，但隐藏的总经理MARIELLA KOSTOVA不仅总是很忙，不出来为酒店客人解决问题，而且还通过管理员传达他们可以在一周内或一周内给我们搬家。每天额外支付 20 欧元!!!!!!!!!!!! 酒店老板最好重新考虑一下MARIELLA KOSTOVA女士和她的助手们是否适合自己的岗位和职位！
酒店内环境极佳。气氛和服务就像五星级一样。室内游泳池提供热矿泉水。家庭度假的好地方。食物多种多样而且味道鲜美。这位客座歌手周五上演了一场精彩的表演。 适合所有人的动画 - 成人或儿童
酒店整体还不错。食物很美味，工作人员很好，但对我来说最大的缺点是清洁度。房间每三天打扫一次。当你要求更换床单和毛巾时，需要一周的时间才能更换。 说到大海，我想说，还有很长的路要走。但酒店有公交车，每30分钟一班去海边。
我们租了这家酒店是为了游泳池，但下午 6 点游泳池就关闭了。
一切都和我们在旅行社承诺的完全不一样。到海边走1公里，说300米。绝对没有免费停车位。停车费每天200列伊。态度粗鲁！沟通时，他们很粗鲁。
The only plus of this hotel is the young guys serving the restaurant and bars. What I didn't like. 1. Food. Fire the cook! I have an AI meal plan and for a whole week I didn't try anything that was even a little tasty. Tasteless, burnt, unsightly. How can you manage to spoil chicken - I can't understand. There was no variety. Poor. Breakfasts were the same. There were practically no pastries. And this is in Bulgaria - which is famous for its cuisine.Fruits are a separate minus. Hard nectarines and overripe watermelons, absolutely *paper* melon once a week. 2. Reception. The ladies are unfriendly, they talk reluctantly, if you approach the counter with a question - they don't pay attention to you. Questions are not answered. Checking in is a disaster and a pain. Instead of the required check-in at 3 p.m., you can wait until the evening. The answer to all questions is the same - the room is not ready and I don't know when it will be ready. If you arrived early in the morning, there is nowhere to change clothes and leave your things. The luggage room is small and does not close - no one watches it. Leaving suitcases there is dangerous - anyone can take them. Access to the luggage room is open to everyone. 3. Cleaning. There was none. During my week of stay, no one came into the room. Not even to change the towels and take out the trash. But on the day of departure (checkout at 12 noon!!) they entered my room WITHOUT KNOCKING TWICE. The first time around 10 am, the second time at 11. That beats me. 4. Room. There is mold along the wall in the shower and no water pressure. To understand how the air conditioner works, you probably have to be angry. Because in my room on the 6th floor, there was a box hanging on the wall with all the images erased. No remote controls. Just a box - it has two levers and a wheel. No one explained how to use it. The room is hot. Until I accidentally saw exactly the same box on the wall in the common corridor - and took a photo of it on my phone. There is not a single hanger in the closet. The clothes dryer on the balcony is broken. Conclusion. I'm not a picky tourist, and I chose what to eat from such food, and I'm not too surprised that the room was not cleaned. But the overall impression is that it is not 4 stars. And I will not choose this hotel again under any circumstances.