airport pick up was not arranged until I rang on arrival at the airport. 45min wait
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酒店回复: Dear Sir,Greetings!Thank you for your feedback. We’re pleased to know there were positive parts of your stay, and we sincerely appreciate you highlighting the issue with the airport pick-up. We apologise that the transfer was not arranged until you contacted us upon arrival, resulting in a 45-minute wait. This should not have happened, and we understand how frustrating it can be after a long journey.Please be assured that we are reviewing our coordination process with the transport team to ensure pick-ups are confirmed in advance and ready on time. Your comments are very helpful to us, and we thank you for giving us the opportunity to improve our service.Regards,Poojil AroraGeneral Manager
4.0分
家庭亲子
It’s very pleasant place stay with family beach view resort and restaurant available, clean swimming pool
3.0分
其他
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I visited this place for the third time. The last two times were good, but this time was quite disappointing.
The curtains were broken, and the bed was not clean at all. The balcony door wouldn’t close properly. When we ordered food, it was delayed by an hour. When we called to follow up, they had completely forgotten about the order and had to take it again.
There was also a major issue with water bottles we weren’t receiving them on time despite repeated requests. When we asked the receptionist whether the property was fully booked, she said no. So we couldn’t understand why everything was taking so long.
Overall, it was a very disappointing experience not at all worth the money
2.0分
其他
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We booked premium sea view room only for the sea view. But sea was hidden with full of trees, we couldn't even see the see. We re very much disappointed. There is so much difference in cost. If this is known before we don't even book this sea view.
Room was also not as expected. It is very compact and the worst things is TV is not opposite to the bed. Mostly rooms will only have TV with bed where we can watch by lying in bed. That was also very much disappointed..
Worst experience ever. Ill never suggest this to anyone.
2.0分
其他
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Property , Food was Ok. But faced AC issue in the room we stayed.. Multiple times same issue cropped during our stay especially during night and disturbed our sleep. After multiple complaints room got changed.. Which was not the experience looked upon from a 4 star property
5.0分
情侣出游
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It was a great stay ! Specially Mr.Muthu was very cordial and helpful . Got us a nice cake for anniversary and also got room decor done !! Definitely a great experience )!
5.0分
情侣出游
Excellent staff from check in to check out.Special thanks to Naveen, Mr.Rana, Phoolbati, Hrithik and Govind to make our anniversary celebration special
5.0分
情侣出游
Stay was nice and peaceful and resort located near beach. Complementary breakfast was good and Room also nice
5.0分
家庭亲子
Very spacious rooms. Walking distance to the beach. Excellent buffet breakfast. Very helpful and courteous staff.
一次不错的海滩体验
airport pick up was not arranged until I rang on arrival at the airport. 45min wait
It’s very pleasant place stay with family beach view resort and restaurant available, clean swimming pool
I visited this place for the third time. The last two times were good, but this time was quite disappointing.
The curtains were broken, and the bed was not clean at all. The balcony door wouldn’t close properly. When we ordered food, it was delayed by an hour. When we called to follow up, they had completely forgotten about the order and had to take it again.
There was also a major issue with water bottles we weren’t receiving them on time despite repeated requests. When we asked the receptionist whether the property was fully booked, she said no. So we couldn’t understand why everything was taking so long.
Overall, it was a very disappointing experience not at all worth the money
We booked premium sea view room only for the sea view. But sea was hidden with full of trees, we couldn't even see the see. We re very much disappointed. There is so much difference in cost. If this is known before we don't even book this sea view.
Room was also not as expected. It is very compact and the worst things is TV is not opposite to the bed. Mostly rooms will only have TV with bed where we can watch by lying in bed. That was also very much disappointed..
Worst experience ever. Ill never suggest this to anyone.
Property , Food was Ok. But faced AC issue in the room we stayed.. Multiple times same issue cropped during our stay especially during night and disturbed our sleep. After multiple complaints room got changed.. Which was not the experience looked upon from a 4 star property
It was a great stay ! Specially Mr.Muthu was very cordial and helpful . Got us a nice cake for anniversary and also got room decor done !! Definitely a great experience )!
Excellent staff from check in to check out.Special thanks to Naveen, Mr.Rana, Phoolbati, Hrithik and Govind to make our anniversary celebration special
Stay was nice and peaceful and resort located near beach. Complementary breakfast was good and Room also nice
Very spacious rooms. Walking distance to the beach. Excellent buffet breakfast. Very helpful and courteous staff.