酒店回复: Hi!Thank you for sharing your experience with us! We’re delighted to hear that you enjoyed our modern room facilities and the comfort of our heated rooftop pool, even on colder days.It’s great to know that our gym equipment met your expectations and that you appreciated the variety offered at breakfast.Your feedback motivates us to keep improving and delivering exceptional experiences. We look forward to welcoming you back soon!Regards,Juan Tello San MiguelGuest Relations Manager
酒店回复: Good day!Thank you very much for sharing your feedback with us. We are delighted to know that you enjoyed our recently renovated facilities, the vibrant colors, and the comfort of our rooms, as well as our breakfast service and the privileged location in Miraflores.We sincerely apologize for the inconvenience you experienced during check-in. Our standard check-in time is at 3:00 PM to ensure that each room meets our cleanliness and quality standards. However, we understand that waiting can be uncomfortable, and we truly appreciate your patience and understanding in this matter.Your comments are very valuable to us, and we will review our processes to make your next stay even more pleasant. We hope to have the opportunity to welcome you again soon and provide you with an exceptional experience from start to finish.Kind regards,Evelyn Hidalgo FarfánGuest Relations Executive
3.1分
客房(Nhow)
商务出差
位置:酒店位置很好,在安全区,附近有超市
设施:浴室很不合理,干湿分离摆设一样
早餐:较为丰盛,有鸡蛋的菜单,但是服务员服务意识一般
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酒店回复: Dear Samuel,Thank you for sharing your impressions of your stay. We are delighted to know you enjoyed our convenient location and the surrounding neighborhood, including nearby markets.We appreciate your comments regarding the bathroom layout. Your perspective is helpful, and we value knowing how the design influenced your comfort.It is great to hear that the breakfast selection met your expectations, especially the egg options. We are sorry to learn that the service felt less warm than it should; our team aims to provide attentive, welcoming interactions throughout the stay.We are grateful you took the time to provide such balanced feedback, and we hope to have the opportunity to welcome you back for an even more seamless experience.Regards,Juan Tello San MiguelGuest Relations Manager
房间设施较新,楼顶温水泳池即使天冷也能游泳,健身房设施在泳池同层,设施虽然不多但也不错,早餐比较丰富
酒店明显是刚改建,色彩漂亮,房间也不错,早餐也过得去,位于米拉弗洛雷斯安全的地段,入住的国人较多,唯一不满意之处在于要下午3点才能入住,我们2点到后在三楼大堂等了很久,一直说卫生未打扫好,其他还行,价格也不太贵。
位置:酒店位置很好,在安全区,附近有超市
设施:浴室很不合理,干湿分离摆设一样
早餐:较为丰盛,有鸡蛋的菜单,但是服务员服务意识一般
这是一家概念时尚酒店。我非常喜欢它的设计。我喜欢它的建筑风格和艺术装饰。早餐非常棒,而且种类繁多。酒店确实存在一些小问题,因为它是新建的。停电后,虽然两分钟内就恢复了供电,但电梯却停运了大约20分钟。如果我当时要去机场,这会很麻烦。另外,管道里似乎有一些空气,所以打开浴室水龙头时会发出轻微的震动声,这让我有点害怕。我肯定会再次入住这家酒店。13楼的游泳池景色令人叹为观止,但还可以再深一些,而且晚上7点就关闭了,应该延长到9点。另外,他们应该在那里增设一个酒吧。可以说,这是我这次旅行中最喜欢的酒店。我通常都住喜来登酒店,但这家酒店非常豪华时尚,而且离很多很棒的餐厅都很近。我还想说,他们应该考虑聘请一位礼宾人员,因为酒店员工对当地餐饮业了解不多,可能是因为当地餐饮价格比较昂贵。
入住体验非常棒,特别喜欢屋顶的恒温泳池和舒适的客房。员工超级友好热情,自助早餐也很美味。楼下就有一家小型超市和一些商店,地理位置极其优越。优步可以直接停在酒店门口,强烈推荐!
非常喜欢这家美丽的酒店。这是我第一次来,一点也不后悔。员工热情友好,泳池一切都令人惊艳。我一定会再次光临,感谢你们提供如此美丽的酒店。
利马诺豪酒店
处处体现设计巧思,为您带来愉悦的入住体验。色彩、造型和氛围都旨在为您打造轻松愉悦的入住体验;员工服务更是无可挑剔。
这是利马最好的酒店之一。它豪华又时尚,最近才开业,所以一切都是全新的。大堂位于三楼。自助早餐供应泡菜。
各方面都无可挑剔:服务、设施、便利设施、问题解决能力。满分10分。
酒店位置绝佳,氛围很棒。前台色彩缤纷,声音嘈杂,有点喧闹,不过也挺酷的。房间内部很安静,设计得非常好。