酒店回复: Dear Valued Guest,Thank you very much for your kind recommendation and for sharing your thoughtful review. We are delighted to know that our team’s effort to provide Chinese language assistance, along with taxi arrangements, added comfort to your stay. It is also wonderful to hear that you appreciated the convenient facilities, thoughtful amenities, and the unique view of the Great Stupa just a short walk away.Your words of appreciation truly encourage our team to continue delivering personalized and attentive service to all our guests. We look forward to welcoming you back to Hotel Anuttara for another memorable stay in the near future.Hospitality regards,Rabin KhadkaAssistant Front Office ManagerHotel Anuttara
酒店回复: Dear GuestWow, "Outstanding"—thank you so much for the perfect scores and this fantastic review! 🎉We're thrilled to hear that you enjoyed our modern décor and felt comfortable during your stay. It's especially rewarding to know that you found the breakfast plentiful and the service attentive. We truly strive to make every guest's experience exceptional, and your feedback is a wonderful confirmation of our efforts.We agree that our location is one of our best features! We're so glad you appreciated the proximity and view of the Great Stupa and Wat Shekcheon.Thank you for choosing to stay with us, and we are absolutely delighted that you plan to "definitely stay here again next time." We look forward to welcoming you back!Warm regards,The Team at [Hotel Anuttara]
酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your wonderful feedback. We’re delighted to hear that you enjoyed our convenient location near Boudhanath and the variety of nearby dining options. It’s also great to know that you found your room spacious and the bed comfortable.Our team is especially pleased that you appreciated the view of Boudhanath from your room — our front desk staff will be happy to know their efforts made your stay more memorable.We truly appreciate your kind words and look forward to welcoming you back to Hotel Anuttara for another pleasant stay.Warm regards,Rabin KhadkaAssistant Front Office ManagerHotel Anuttara
酒店回复: Dear [Lamu],Thank you for taking the time to share your feedback. We’re truly sorry to hear that your recent stay did not meet your expectations. Your comfort and satisfaction are very important to us, and we regret any inconvenience you experienced.Please know that we take your comments seriously and have shared them with our team to ensure improvements are made. We would greatly appreciate the opportunity to discuss your concerns further and make things right for coming days.We hope you might consider giving us another chance to provide you with the warm, comfortable, and memorable stay we strive for.Warm regards,[Hotel Anuttara & teams]
酒店的位置非常好,离满愿塔很近,周边环境也很安静,酒店的房间宽敞干净,洗手间的设施也很不错,酒店里的餐厅出品水平在中上水平,服务态度很好👍下次再去还会首选这个酒店
这是一家现代化酒店,地理位置优越,方便驾车前往,这在博达区的一些住宿中可能并不常见。工作人员细心周到,态度友好。房间和浴室都很宽敞,采光也非常好。需要注意的是,与酒店官网上目前所写的内容相反,酒店顶楼并没有餐厅。酒店距离佛塔只有一小段步行路程。自助早餐不错,提供素食选择。总的来说,我住得很开心。
正值闪光节期间,我想找个安静的地方休息,于是来了这里。Trip.com 预订可以提前入住和延迟退房。酒店前面就有寺庙,这点很好。工作人员很友好,还帮我换了房间。不过,因为楼层低,看不到寺庙的全貌。感觉好像是免费升级了,但又付了费。酒店僻静又安静,早餐服务很好,但种类不多。
度过了一个愉快的假期。
推荐第一次来尼泊尔朝圣的国人入住,前台有会说中文的服务员,还可以帮助用indrive叫出租车,打车价格非常低廉,房间插座无需转化插头,各方面很周到,酒店一楼和门口都有吃饭的地方,很方便。关键是房间可以看到大佛塔,走路只需5分钟,这一点特别合适。
酒店非常现代 装修风格住着非常舒心 早餐很丰富 服务很贴心 离大佛塔很近 推开窗户就能见大佛塔 离雪谦寺也近 下次来还住这里
酒店地理位置便利,房间的设计也很有传统特色。然而,房间里有一股很浓的味道,让我住得很不舒服。我点燃了香来改善空气,没想到却因此和酒店就赔偿问题产生了纠纷。
他们要求的赔偿金额高得惊人,让我难以理解。最终,这个问题通过预订平台解决了,但整个经历让人压力很大,也完全出乎我旅行的预期。我希望酒店未来能更灵活、更理解顾客,来处理这类情况。
酒店位置很好,步行几分钟就到满愿塔。周边很多好吃的中餐。房间很大,床很舒服,谢谢前台准备的房间可以看到满愿塔。感恩🙏
这是博达地区一家非常新、非常完善的酒店。地理位置很好,步行几分钟就能到博达佛塔,非常近且方便。酒店很干净,餐厅食物也很好吃,所有员工都很友好、乐于助人,让我感觉很受欢迎,他们很有耐心,也很关心我的需求,非常感谢!
第三次住后发现他们宰熟了,九号当班的那位高个子女服务员不给我们安排图中的客服,我预定时冲着从窗户能见到佛塔的景色,她给我们的是一楼朝阴面的房间,我跟她理论她说客房全满。由于太累没有太计较就住了。晚上我两次让她叫第二天早上六点的出租车,并提示她叫一辆大的出租车,因为我们三人东西多,她满口承诺,同时请她准备好早餐。然而,第二天我们准点出现时当班的男士称没有人给他交代叫车的事,得现叫车不说早餐还只背了两份。按理说服务应该越做越好,但他们却相反,很失望。
房间很棒,干净整洁,床很大很舒服,枕头也很好。淋浴还可以,水温最高也就温热,根本不热,冰箱也一点都不冷,我差点以为坏了。食物方面,如果你只选择尼泊尔和印度菜,味道还不错,但是拉西(lassi)兑水太多了。饮料也不冰。大部分员工都很友好也很乐于助人,但我遇到了两件事让我非常不爽。他们提供免费自助早餐,但如果你选择不去吃,他们会在一大早打电话问你是否会来。这好几次打扰到我睡觉,直到我让他们别再打了。今天也是我在这里的最后一天,虽然退房时间是下午3点,但我早上10点半就接到了前台的电话,问我什么时候离开。他告诉我有一个大团要来,并说退房时间是中午,但网上明明写着不是这样。他还问我是不是要再住一晚,就好像我是在讨价还价,想在退房时间前不被赶出房间一样,但我是对的。我周游世界,从来没有遇到过这样的经历。太缺乏专业性和策略了。这不是四星级酒店对待客人的方式。我不会向任何人推荐这家酒店!