酒店回复: We appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
5.0分
情侣出游
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Always a nice stay when I come here! Staff checking in is friendly and helpful and staff checking out is my favorite. Super friendly and uses great customer service!!! I think her name is Bre
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酒店回复: We appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
5.0分
商务出差
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The staff is extremely courteous and helpful I have been doing a long day stay on business and I feel so welcomed they are so helpful I would definitely stay here again
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酒店回复: We appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
5.0分
商务出差
“The hotel staff and manager are very helpful and friendly, and the room is clean and well-maintained.”
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酒店回复: We appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
5.0分
其他
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The reception desk was kind and delightful. They were having a system issue that was impacting check-ins and they were so nice and polite. I had a memorial to get to and they walked me to my room to check in so I could get ready and be on time. The ladies continued to be kind even when other folks were escalating due to an ******* booking error that wasn’t on the hotel. And let me tell you, some folks aren’t nice. These ladies stayed calm, had to be firm but never vented or said anything unprofessional. I was really impressed. It was a heatwave and folks were coming in already “hot.” They were giving everyone water and helping with bags. Again super impressed and it’s so walkable from the BART station.
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酒店回复: We appreciate you taking the time to review us. We are very glad to see our staff and property have resulted in you having a great stay. Safe travels, and please come see us again in the future!
5.0分
商务出差
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Nice hotel for Pittsburg Antioch area...
Brand new hotel. Very nice decor and very comfortable. Decent weight room. Across the parking lot from Starbucks and federal courthouse is literally across the street so pretty safe area. Right beside the Bart. Highly recommend.
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酒店回复: We appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
1.0分
其他
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Do better
I booked online an there was nothing stating I have to leave a $100 deposit on top of my room fee, elevators were broke and had to use the stairs to get to my room on the third floor with all my bags. Staff didn’t care and failed to mention it when heading to my room an had a didn’t care attitude when asked how I was supposed to get to my room.
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酒店回复: Thank you for taking the time to share your feedback about your recent stay. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
5.0分
其他
Would stay there again.
Easy access to the Toyota Pavilion in Concord. Safe area nice rooms and a comfy bed after a 3 hour concert.
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酒店回复: We appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
3.0分
家庭亲子
New, clean, friendly front desk. No breakfast included, no housekeeping if staying less than 3 nights.
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酒店回复: Thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!
4.0分
商务出差
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Very nice but the strobe light....
A new and very nice hotel, comfortable with good service. The rooms have a device on the ceiling that continuously flashes a strobe light; its rather annoying. Don't know what it is but looks like a camera housing; makes me nervous.
Ask for a room on the north side, the freeway noise on the south side is bothersome.
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酒店回复: Thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!
干净安全
Always a nice stay when I come here! Staff checking in is friendly and helpful and staff checking out is my favorite. Super friendly and uses great customer service!!! I think her name is Bre
The staff is extremely courteous and helpful I have been doing a long day stay on business and I feel so welcomed they are so helpful I would definitely stay here again
“The hotel staff and manager are very helpful and friendly, and the room is clean and well-maintained.”
The reception desk was kind and delightful. They were having a system issue that was impacting check-ins and they were so nice and polite. I had a memorial to get to and they walked me to my room to check in so I could get ready and be on time. The ladies continued to be kind even when other folks were escalating due to an ******* booking error that wasn’t on the hotel. And let me tell you, some folks aren’t nice. These ladies stayed calm, had to be firm but never vented or said anything unprofessional. I was really impressed. It was a heatwave and folks were coming in already “hot.” They were giving everyone water and helping with bags. Again super impressed and it’s so walkable from the BART station.
Nice hotel for Pittsburg Antioch area...
Brand new hotel. Very nice decor and very comfortable. Decent weight room. Across the parking lot from Starbucks and federal courthouse is literally across the street so pretty safe area. Right beside the Bart. Highly recommend.
Do better
I booked online an there was nothing stating I have to leave a $100 deposit on top of my room fee, elevators were broke and had to use the stairs to get to my room on the third floor with all my bags. Staff didn’t care and failed to mention it when heading to my room an had a didn’t care attitude when asked how I was supposed to get to my room.
Would stay there again.
Easy access to the Toyota Pavilion in Concord. Safe area nice rooms and a comfy bed after a 3 hour concert.
New, clean, friendly front desk. No breakfast included, no housekeeping if staying less than 3 nights.
Very nice but the strobe light....
A new and very nice hotel, comfortable with good service. The rooms have a device on the ceiling that continuously flashes a strobe light; its rather annoying. Don't know what it is but looks like a camera housing; makes me nervous.
Ask for a room on the north side, the freeway noise on the south side is bothersome.