酒店回复: Thank you so much for your wonderful review! We’re absolutely delighted to hear that you had such a great stay with us. It’s fantastic to know that you found our front desk team friendly and helpful — we’re truly proud of their dedication to making every guest feel welcome.We’re also very glad that you enjoyed your comfortable, well-equipped room and appreciated our central location, just a short walk from the Acropolis and many of Athens’ highlights. Our aim is always to provide both comfort and convenience for an unforgettable experience.We can’t wait to welcome you back to ERMASS Modern Living Apartments on your next visit to Athens!
酒店回复: Dear Guest,Thank you for sharing such a detailed and thoughtful review. We are pleased to hear that you enjoyed the comfort and equipment of our rooms, as well as the convenience of our on-site laundry facilities. It is also great to know that the cleanliness and location contributed positively to your stay.Your comments regarding the neighborhood are appreciated. As you noted, being in the city center of a major European capital comes with both excellent accessibility and a more urban environment. We are glad our 24-hour front desk and secure entry system helped you feel comfortable throughout your visit.Thank you again for your feedback. We hope to have the opportunity to welcome you back.
酒店回复: Thank you very much for your detailed and thoughtful review. We are delighted to know that you found our hotel to be excellent in terms of value for money, convenience, and location. It is wonderful to hear that you appreciated the comfort of our rooms, the in-room facilities, and the proximity to Athens’ main attractions.Your kind recommendation to fellow travelers, especially from China, means a lot to us. We truly appreciate your support and hope to welcome you again on your next visit to Athens.Warm regards,The Ermass Team
酒店回复: Thank you very much for your kind feedback. We’re delighted to hear that Thanos at the front desk made your check-in quick and pleasant, and that you enjoyed a clean, tidy, and quiet room.We’re happy to know you had a pleasant two-night stay and truly appreciate you choosing ERMASS. We hope to welcome you back again in the future.Kind regards,ERMASS Team
酒店回复: Thank you very much for taking the time to share your feedback. We’re glad to hear that you enjoyed the comfort of your apartment and found our location convenient for accessing public transportation.We truly appreciate your comments regarding the neighborhood. Omonia is one of the most historic and central areas of Athens — a district that has been evolving and improving in recent years. While it can feel lively and urban at times, it offers quick access to many of the city’s main attractions, shops, and restaurants.Your feedback is valuable to us, and we hope to have the pleasure of welcoming you again for an even more enjoyable stay in the heart of Athens.Explore, Recharge, Live Athens.Kind regards,ERMASS Team
酒店回复: Thank you very much for your wonderful feedback! We’re delighted to hear that you enjoyed the cleanliness, spacious layout, and comfort of your room, as well as our convenient location close to major attractions and shopping areas.It’s especially rewarding to know that our team’s friendliness and helpfulness made a positive impression—we’re very proud of them. We’re happy to hear you had such a satisfying stay with us.We hope to welcome you back to ERMASS again soon.Kind regards,ERMASS Team
酒店回复: Thank you for sharing your feedback. We’re pleased to hear that you found the room clean and tidy, appreciated our friendly front desk team, and enjoyed the convenience of being close to the subway station.We understand your comment regarding the neighborhood. As with any central urban area, we recommend taking usual precautions at night. Please rest assured that ERMASS provides 24/7 security to ensure a safe and comfortable stay for our guests.We truly appreciate your comments and hope to welcome you back to ERMASS in the future.Kind regards,ERMASS Team
很棒的入住体验！前台服务态度很好很热情，每个都很棒，房间很舒服干净，设施设备齐全，也很安静，公寓位置就在卫城一公里范围内，中心的中心，省去了交通费和时间成本，下次去还住那里。
酒店新，房间不算小，设备齐（有电磁炉、微波炉、咖啡胶囊机、烧水壶）。楼里还有一个洗衣机，使用一次3欧。
卫生做的挺好。位置很好，离地铁站几分钟走路，去景点和机场火车站都有地铁可到。
至于很多人说的周边治安不好有流浪汉。在欧洲大城市，住在市中心是避免不了这个问题的，或者住远点，或者忍受一下。
酒店进去大门也要刷卡，24小时前台还是安全的。
从性价比角度讲，这是雅典最好的酒店！500元左右/晚的价位，远比卫城脚下1500元/晚的酒店强多了，我说的是人民币。有前台，方便入住。房间干净，设施齐全，还有厨具餐具，让人没有想到。位置好，北去国立博物馆5分钟，南下协和广场5分钟，宪法广场20分钟，卫城30分钟，我说的是步行。附近有超市、面包店、咖啡馆和餐厅。建议来雅典旅行的中国人，就选择这家酒店。
前台小哥Thanes非常nice，帮我迅速入住。房间干净整洁、安静。度过了愉快的两个晚上，非常感谢😊
我们非常喜欢这里。这间公寓式酒店房间棒极了，我们想要的一切都配备齐全，包括设施完善的小厨房。所有员工都非常友好和乐于助人。地理位置也很好，靠近地铁站，步行即可到达雅典市中心。我们肯定会再次预订！
公寓本身是不错的，住的也挺舒服。离地铁站也是步行距离，交通也方便。但这一区的确是有点破败，感觉不是很安全的样子，很多攻略不建议游客入住也是有道理的。
房间很好，干净卫生都很到位，布置和空间充足，非常舒适。管理员服务和态度都很好。酒店离主要景点和购物都不远，步行都可以，很方便。这次入住很满意。赞👍
酒店附近很多商店都关门了，垃圾遍地，还有流浪汉，感觉有点吓人。不过酒店本身很不错，楼顶还有个天台，空气特别清新。车站旁边还有一家超好吃的面包店，我们连着两天都在那儿吃！
太令人失望了。他们的网站看起来很不错，所以尽管有一些负面评价，我们还是预订了。然而，他们在线上宣传有桑拿和健身房等设施，但实际上却“正在翻新”。为什么不在网上或告知客人呢？我们不得不追问他们才提到这一点。后来发现，他们只是在门旁边藏了个小牌子，根本不显眼。
我们换了三次房间，但问题依旧不断。
- 第一个房间的床单和床架上发现了干涸的血迹，这绝不应该发生。
- 我们俩都在枕头上发现了蟑螂（我们可没把它们带来。其他评论也遇到过同样的问题）。
- 第二个房间也发现了同样的虫子（我可以公平地说，也许是我们搬房间时带过来的，但可能性不大）。
- 前两个房间的空调甚至无法将冷风吹到床边。需要强调一下当天可是高达40度的炎热天气吗？
- 最后一次换房间，房间布局导致衣柜门无法完全打开，而且在两分钟内，我们就在地板上发现了一块玻璃碎片……那时我们就彻底认输了。
- 看了三个房间后，我想说他们的房间设施并不统一。只有一个房间有拖鞋，只有一个房间的空调可以接受。
- 周围也没有好吃的，外卖配送也要一个小时甚至更久，还经常延误（也许是天气热的缘故吧）。
- 很多评论都提到了不安全的环境，你真的需要亲身体验才能相信，即使日落后我们从未外出，也感觉不安全。
唯一值得称赞的是屋顶区域，虽然有点脏，但在日落时分还是很宜人的。
工作人员在处理投诉时很专业也很有礼貌（特别感谢Chris），只是房间不达标，虽然我很感谢他们试图解决问题，但似乎没有什么可行的解决方案。我们最终在住了两晚后就离开了，去寻找下一个可用的房间。
房间干净整洁，离地铁站也很近。
前台很友善，态度很好
晚上街区会乱一些，注意安全