酒店回复: Dear Valued GuestWarmest Greeting from Hotel Ayola Lippo CikarangThank you very much for taking the time to share your kind and detailed review. We are truly delighted to hear that you had a pleasant stay with us and appreciated so many aspects of your experience—from our strategic location and convenient transportation access, to the cleanliness of the environment and the quality of our service.We’re also pleased to know that our parking facilities and variety of breakfast options met your expectations. Your recommendation means a lot to us and serves as a great motivation for our entire team to continue providing excellent service.We look forward to welcoming you back on your next visit to Cikarang.Warm RegardsIndri LAssistant Front Office Manager
酒店回复: Dear Valued GuestWarmest Greeting from Hotel Ayola Lippo CikarangThank you very much for your continued trust and for choosing to stay with us again. We truly appreciate your loyalty and your kind words about our hotel. It is always a pleasure to welcome returning guests, and feedback like yours means a great deal to our team.We are sincerely sorry to hear that your rest was affected during this stay. While we occasionally accommodate various events or group activities, it is certainly our responsibility to ensure that all guests can enjoy a peaceful and comfortable environment. Your comments have been noted, and we will work more closely with our team to minimize noise disruptions and better manage early-morning activities moving forward.Regarding the in-room amenities, we apologize for the inconsistency in providing only one pair of slippers despite your booking being for a double room. This was an oversight, and we truly appreciate you bringing it to our attention. We will reinforce this with our housekeeping team to ensure that all room setups remain consistent and properly prepared.Thank you once again for your helpful feedback and for your continued support. We hope to have the pleasure of welcoming you back soon, and we will do our utmost to provide you with an even smoother and more restful experience on your next visit.Warm RegardsIndri LFront Office ManagerThank you very much for your continued trust and for choosing to stay with us again. We truly appreciate your loyalty and your kind words about our hotel. It is always a pleasure to welcome returning guests, and feedback like yours means a great deal to our team.We are sincerely sorry to hear that your rest was affected during this stay. While we occasionally accommodate various events or group activities, it is certainly our responsibility to ensure that all guests can enjoy a peaceful and comfortable environment. Your comments have been noted, and we will work more closely with our team to minimize noise disruptions and better manage early-morning activities moving forward.Regarding the in-room amenities, we apologize for the inconsistency in providing only one pair of slippers despite your booking being for a double room. This was an oversight, and we truly appreciate you bringing it to our attention. We will reinforce this with our housekeeping team to ensure that all room setups remain consistent and properly prepared.Thank you once again for your helpful feedback and for your continued support. We hope to have the pleasure of welcoming you back soon, and we will do our utmost to provide you with an even smoother and more restful experience on your next visit.
酒店回复: Dear My Valued Guest,Thank you for your positive feedback. We are pleased to hear that you had a very good experience at Hotel Ayola Cikarang. We look forward to welcoming you again in the future.Best regards,Assistant Front Office Manager
酒店回复: 亲爱的 My Value 客人
Ayola Hotel Lippo Cikarang 向您致以最热烈的问候
感谢您与我们分享您的反馈。我们非常重视所有客人的评论，因为它们有助于我们改进我们的服务。我们真的很遗憾听到您因巧克力/食物污渍而产生的隐藏费用。我们理解遇到意外费用是多么令人沮丧，尤其是当这些费用没有提前告知时。请放心，我们无意造成任何不便，我们非常感谢您向我们通报此事。
我们一定会审查我们的政策，并确保在提供任何服务之前将所有费用清楚地告知客人。我们的目标是保持透明度并为与我们在一起的每个人提供无缝体验。
再次，我们对这种情况可能造成的任何失望表示歉意，我们希望这次经历不会阻止您将来再次考虑我们。您的反馈非常宝贵，我们将采取必要措施进行改进并防止将来再次出现类似问题。感谢您的理解。
诚挚问候
Indri L
前台助理经理
这和酒店是这里位置比较优越的酒店，交通方便，环境干净，服务周到，停车方便，还有各种品类的早点，整体不错，值得推荐！
入住好几次了，一如既往的好 ，继续保持吧。但是这次隔天早上就有我估计宗教集会，开始念经，感觉没有睡饱。另外，订的两人房，毛巾牙刷都有两套但拖鞋却只有一双🤷
酒店位置很好，附近有很多便利店。床单被套的清洁度有待提高。除此之外，酒店很安静，其他设施也都不错。前台有会说韩语的工作人员，这非常方便。设施方面有点旧了。
因为离客户所在地很近，我又一次选择住在这家酒店出差。我总是住在这里，因为它很舒适，而且离便利店（Indomaret、Alfamart）、药店、餐馆/咖啡馆和面包店都很近。早餐是自助式的，有很多种选择可以尝试。
酒店离 Meikarta 很近，对面有便利店和药店，而且附近吃饭也很方便，适合多人聚餐。
很好，挺不错的，
小心隐藏费用！巧克力/食物污渍，他们会收取每处50,000印尼盾的清洁费，并且事先不通知你。只有在你退房的时候，他们才会把这笔费用加进去。实际上，这些污渍很容易清理。你会对他们的收费方式感到非常惊讶。
离出差地点很近，早餐也还不错。酒店内部的便利设施不多，有点可惜，但周边的酒店也差不多是这种情况。
这个价格来说，酒店还不错。早餐过得去，设施非常基础。
很棒，设施很好，价格也实惠，食物也很好吃，尤其是排骨，一点都不硬，嘿嘿。