While the room was fine and clean. We had to end our trip early due to a child falling ill. We were there 3 hrs and will not even attempt at trying to do even a partial refund. Bit of a let down. Will not stay at any Spring Hill Suites going forward.
5.0分
其他
The staff are pleasant and welcoming. The hotel is clean. This is my second time staying there and I don’t think I would stay anywhere else in Bowling Green.
4.0分
其他
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The room was clean with ample towels and soaps.
Breakfast was good but staff was not very attentive. Some of the food was not hot and it seemed as if beverages and food kept running out.
5.0分
情侣出游
Very nice suite with upgraded bathroom. Polite and helpful staff. Very good breakfast. A very nice stay.
5.0分
家庭亲子
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I have stayed at this location a few times now. Hotel is very well located near restraunts and stores. The property is very clean and the customer service was great.
2.0分
家庭亲子
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The shower had hair and soap in it before we used it. We chose this hotel so that the kids could swim after a very long car ride and the pool was freezing cold. No one at all was swimming and the hotel was pretty full. Will NOT be staying at one of these again.
4.0分
情侣出游
Very friendly staff and great experience! The only issue is lack of snack bar options and breakfast selection
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酒店回复: Hello! Thank you for the review! I have made note of your snack/breakfast request, and I will see if we can add any more options. I am so glad you had a great time with us, and we look forward to welcoming you back soon!
3.0分
家庭亲子
Hotel is ok. Housekeeping forgot to clear my room. Breakfast few options and run out of food all the time. The hotel does not worth the cost.
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酒店回复: Thank you for your feedback. We’re sorry to hear your stay didn’t fully meet your expectations. Just to clarify, our housekeeping service is provided every other day, and since your stay was for two nights, your room would not have been scheduled for service during that time. Additionally, your visit fell during one of our busiest weeks of the year, which can sometimes impact breakfast availability despite our best efforts. We appreciate your comments and will use them to continue improving. Thank you for staying with us.
5.0分
其他
Friendliest and cleanest!! In a very nice area!! Definitely will stay again
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酒店回复: Hello! Thank you for the review! I have made note of your snack/breakfast request, and I will see if we can add any more options. I am so glad you had a great time with us, and we look forward to welcoming you back soon!
4.0分
其他
Nice hotel, in a good area. The beds are not queens they are full size beds. Overall I enjoyed the calmness of this hotel.
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酒店回复: Thank you for your feedback and kind words about our hotel and its peaceful atmosphere — we’re glad you enjoyed your stay! Just to clarify, our rooms are equipped with either two queen beds or a single king bed. We don’t have any full-size beds on property. We appreciate you staying with us and hope to welcome you back soon!
While the room was fine and clean. We had to end our trip early due to a child falling ill. We were there 3 hrs and will not even attempt at trying to do even a partial refund. Bit of a let down. Will not stay at any Spring Hill Suites going forward.
The staff are pleasant and welcoming. The hotel is clean. This is my second time staying there and I don’t think I would stay anywhere else in Bowling Green.
The room was clean with ample towels and soaps.
Breakfast was good but staff was not very attentive. Some of the food was not hot and it seemed as if beverages and food kept running out.
Very nice suite with upgraded bathroom. Polite and helpful staff. Very good breakfast. A very nice stay.
I have stayed at this location a few times now. Hotel is very well located near restraunts and stores. The property is very clean and the customer service was great.
The shower had hair and soap in it before we used it. We chose this hotel so that the kids could swim after a very long car ride and the pool was freezing cold. No one at all was swimming and the hotel was pretty full. Will NOT be staying at one of these again.
Very friendly staff and great experience! The only issue is lack of snack bar options and breakfast selection
Hotel is ok. Housekeeping forgot to clear my room. Breakfast few options and run out of food all the time. The hotel does not worth the cost.
Friendliest and cleanest!! In a very nice area!! Definitely will stay again
Nice hotel, in a good area. The beds are not queens they are full size beds. Overall I enjoyed the calmness of this hotel.