酒店回复: Dear Tai Gong,Warm greetings from DoubleTree by Hilton Vientiane. Thank you for choosing our hotel for your stay during your visit to Vientiane. We are truly heartened to receive your generous review of our location, food and service. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.
酒店回复: Dear Valued Guest, Warm greetings from DoubleTree by Hilton Vientiane. Thank you for choosing our hotel for your stay during your visit to Vientiane. We are truly heartened to receive your generous review of our staff and service. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.
酒店回复: Dear Valued Guest, Warm greetings from DoubleTree by Hilton Vientiane. Thank you for choosing our hotel for your stay during your visit to Vientiane. We are truly heartened to receive your generous review of our hotel. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. Look forward to having you with us again in the near future.
酒店回复: Dear Valued Guest,Warm greetings from DoubleTree by Hilton Vientiane. Thank you for choosing our hotel for your stay during your visit to Vientiane. We are truly heartened to receive your generous review of service and cleanliness. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. Please accept our sincere apology if your experience this time was not up to your expectation about hot water. Your comment is forwarded to the concerned managers to take the necessary action. look forward to having you with us again in the near future.
酒店回复: Dear Guest ,Sabaidee, Warm greetings from DoubleTree by Hilton Vientiane.Thank you for choosing our hotel for your stay during your visit to Vientiane. We are thrilled to hear that you had a great experience with us. Your wonderful feedback is greatly appreciated.We sincerely apologize for the communication and deposit you experienced. Please be informed that the relevant department has been notified of your feedback and they are taking the necessary actions to address the issues you have raised in order to prevent similar occurrences in the future.We hope to have the opportunity to welcome you back to Vientiane in the near future. The team and I eagerly anticipate your next visit and look forward to offering you an even more memorable experience.Warm regards,Kris PanyasuksriGeneral Manager
酒店回复: Dear Guest,Sabaidee, Warm greetings from DoubleTree by Hilton Vientiane.Thank you for choosing our hotel for your stay during your visit to Vientiane. We are thrilled to hear that you had a great experience with us. Your wonderful feedback is greatly appreciated.We hope to have the opportunity to welcome you back to Vientiane in the near future. The team and I eagerly anticipate your next visit and look forward to offering you an even more memorable experience.Warm regards, Kris PanyasuksriGeneral Manager
酒店回复: Dear Guest,We would like to extend our gratitude for sharing your feedback with us. It is through comments like yours that we are able to improve our service and provide a better experience for our guests.We regret to hear that the cleanliness of our hotel did not meet your expectations during your stay and we apologize for any inconvenience caused. We take all feedback seriously and have taken immediate action to improve and we are certainly investigating your case from our side and we will be get back to you directly via your email.Please be informed that the relevant department has been notified of your feedback and they are taking the necessary actions to address the issues you have raised in order to prevent similar occurrences in the future. Warm regards,Kris PanyasuksriGeneral Manager
2人觉得有用
5.0分
带阳台的双床房
朋友出游
设施:设施完善
卫生:干净整洁
环境:优美,方便,出门就是法国街,夜晚很热闹
服务:规范职业
希望前台在高峰时多个人手,不要让顾客长时排队。
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酒店回复: Dear Sir/Madam,Sabaidee, Warm greetings from DoubleTree by Hilton Vientiane.Thank you for choosing our hotel for your stay during your visit to Vientiane. We are thrilled to hear that you had a great experience with us. Your wonderful feedback is greatly appreciated.Our team is dedicated to ensuring every guest enjoys their stay, and your kind words affirm our efforts. We always strive to improve and welcome any suggestions you may have.We hope to have the opportunity to welcome you back to Vientiane in the near future. The team and I eagerly anticipate your next visit and look forward to offering you an even more memorable experience.Warm regards, Kris PanyasuksriGeneral Manager
酒店位置很好,距离CBS巴士总站不远,服务也很贴心。我们预订的含晚餐的房型,是自选套餐的形式,味道不错,分量非常大,3个套餐感觉够5个人吃。
我们到达万象的时间很晚,整个人都处于又累又饿的状态,酒店的服务非常好,不仅走了一段路来帮我们拉行李,还给我们准备了饼干、饮料和水果。甚至还把手机借给我们点了外卖,你们的服务让我们感受到了家一般的温暖。特别感谢所有前台工作人员和站在门口帮忙拿行李的工作人员对我们的照顾。酒店的工作人员非常友善地理位置也非常好,如果有机会再来万象,我们还会选择这家酒店
万象丽林希尔顿逸林位置绝佳,地处市中心,出行便利。房间宽敞整洁、安静舒适,设施新且齐全。服务热情专业,办理高效,早餐丰富可口,屋顶泳池视野好。整体体验稳定靠谱,符合国际品牌水准,商务出差与休闲度假都很合适,值得推荐。
以前住过纽约的这家,感觉和纽约大同小异吧!房间干净卫生,服务很到位!早餐食物非常丰富!环境优雅舒适!
房间热水不是很热!总体还可以啦!
酒店环境干净卫生,布置很到位,浓浓的圣诞节气氛,早餐种类很丰富,但还有进步的空间。前台办理入住时,酒店工作人员可提高中文表达水平,不够灵活多变,交押金还是可以有很多种方式。
很干净酒店,希尔顿万象酒店服务贴心,环境优雅,早餐丰富,位置便利,入住体验舒适,值得推荐,下次带孩子感受下
酒店很豪华,漂亮又干净,房间很好,按照我的要求给安排了高楼层,可以看到寺庙的景色。有迎宾饮品,还有曲奇饼干作为小礼物,整体感觉不错。不过酒店入口不临主干道,需要拐进一条小巷才能到。酒店靠近步行街和一些网红店。
1.房间非常小,不是这个档次的酒店应该有的尺寸。2.设施有问题,空调是坏的,技术工人上来调2次都没调好,制冷很差而且噪音很大 ,房间隔音很差,酒店一楼有个内部酒吧,天天晚上吵的人睡不好觉。 3.服务就不说了,几乎没有中文服务。所以谈不上什么服务体验,前台某两个人态度无礼且傲慢(一男一女)。才来的第一天花了1000元人名币做了升级,前台告所我后面续住99美金,等第二天续住又把房间降级了。很是无语,提出问题就是听不懂。 4.周边环境非常嘈杂,各种臭味。才出酒店20米就被追着乞讨。 总结就是国人非必要千万不要入住,万象价格差不多比这里好的酒店有好几家 ,这个酒店在国内就是丽枫亚朵的硬件,卫生服务都没有丽枫和亚朵的好 。周边环境更比不了。放在国内就是300元每晚的标准。不知道为什么还有4.6分。
设施:设施完善
卫生:干净整洁
环境:优美,方便,出门就是法国街,夜晚很热闹
服务:规范职业
希望前台在高峰时多个人手,不要让顾客长时排队。
这是我们在万象住过最好的酒店了。健身房和泳池设施很棒,服务一流,酒店早餐也令人惊艳,比其他逸林酒店(尤其是在欧洲的那些)好太多了。⭐️⭐️⭐️⭐️⭐️