酒店回复: Thank you for taking the time to complete this survey. Your feedback is greatly appreciated, and we hope you keep us in mind for your future travels to our area.
5.0分
其他
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The room was amazing, spacious and inviting, the front desk staff Vivian was very welcoming and helpful, breakfast was amazing, the lady who was coming around checking on the area greeted us, everything is worth coming there. Definitely coming back again!
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酒店回复: Thank you for staying with us and taking the time to give your feedback. We appreciate your kind words about our wonderful staff. Each member of our staff strives to give exceptional service that our guests will remember. We thank you again for staying with us and we look forward to having you back again!
4.0分
家庭亲子
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The room is good. There is only one sink in the bathroom. The shower head doesn't work that well. The water doesn't go to shower head fully. Free breakfast was good.
酒店回复: Thank you
5.0分
其他
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Spotless. Bedding was stellar! Breakfast was plentiful and very good.
Need to place mats in front of ice machines. Ice went all over floor when I dispensed ice.
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酒店回复: Thank you for taking the time to share your experience with us. We appreciate you staying with us and hope that you will stay with us again.
5.0分
情侣出游
Room was very nice, shower was spacious and beautifully designed. Will be back for another stay.... ohhh and the breakfast 10/10.
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酒店回复: Thank you so much for your kind feedback. We really are happy to hear that you enjoyed your stay with us, and we look forward to seeing you again.
5.0分
其他
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Beautiful and wonderfully clean. The check in staff was excellent, friendly and offered suggestions to our questions. Beds were great!
The only drawback was getting to the place from I20 going east. Coming off the off ramp doesn't allow enough distance to move to the left lane to turn. Frustrating but we finally got there. Next time will just go up and make a u-turn.
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酒店回复: Thank you for staying with us. We appreciate your kind feedback. We are happy to hear that you enjoyed your stay with us and our friendly staff. We look forward to seeing you again when your travels bring you back our way.
1.0分
家庭亲子
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It is one-star because of dishonesty. I absolutely accept there is a policy they will charge if you cancel outside the cancelation policy. My issue is they told us they wouldn't charge us because we were stranded 6 hrs away outside our conteol then charged us anyways and then said deal with it. That is one star because you cant rate it as zero stars.
酒店回复: Thank you
5.0分
其他
The property was well maintained, clean and quiet. Breakfast was abundant and the staff was friendly.
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酒店回复: Thank you for staying with us. We appreciate your feedback and hope that you will stay with us again.
5.0分
商务出差
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Excellent and friendly help from Ash when we checked in.
The breakfast was great - plenty of options and the area was kept very clean and well stocked. The woman working that day did a great job taking care of everyone's needs.
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酒店回复: Thank you for staying with us. We appreciate your kind feedback about our amazing staff. Whenever you are in our area please come back and stay with us again.
5.0分
其他
The staff was amazing. The woman at the check in was super friendly & made me feel so comfortable (I had a crummy day of driving, was teary, angry & exhausted)
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酒店回复: Thank you for staying with us. We appreciate your kind feedback about the young lady that checked you in. We hope that if travels bring you our way again that you will stop in and stay with us. Thank you again for staying with us.
好的
The room was amazing, spacious and inviting, the front desk staff Vivian was very welcoming and helpful, breakfast was amazing, the lady who was coming around checking on the area greeted us, everything is worth coming there. Definitely coming back again!
The room is good. There is only one sink in the bathroom. The shower head doesn't work that well. The water doesn't go to shower head fully. Free breakfast was good.
Spotless. Bedding was stellar! Breakfast was plentiful and very good.
Need to place mats in front of ice machines. Ice went all over floor when I dispensed ice.
Room was very nice, shower was spacious and beautifully designed. Will be back for another stay.... ohhh and the breakfast 10/10.
Beautiful and wonderfully clean. The check in staff was excellent, friendly and offered suggestions to our questions. Beds were great!
The only drawback was getting to the place from I20 going east. Coming off the off ramp doesn't allow enough distance to move to the left lane to turn. Frustrating but we finally got there. Next time will just go up and make a u-turn.
It is one-star because of dishonesty. I absolutely accept there is a policy they will charge if you cancel outside the cancelation policy. My issue is they told us they wouldn't charge us because we were stranded 6 hrs away outside our conteol then charged us anyways and then said deal with it. That is one star because you cant rate it as zero stars.
The property was well maintained, clean and quiet. Breakfast was abundant and the staff was friendly.
Excellent and friendly help from Ash when we checked in.
The breakfast was great - plenty of options and the area was kept very clean and well stocked. The woman working that day did a great job taking care of everyone's needs.
The staff was amazing. The woman at the check in was super friendly & made me feel so comfortable (I had a crummy day of driving, was teary, angry & exhausted)