the conditioner container was empty and was not refilled, and the hair dryer did not work. Other than that, it was a good stay, breakfast in the lobby was delicious!
展开
酒店回复: Hello Babette,Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the delicious breakfast and had a good stay overall. Your comments regarding the conditioner and hairdryer will be shared with the appropriate team to ensure these details are addressed for future guests. We appreciate your insights and hope to welcome you back again soon for an even better experience.
2.0分
商务出差
Room was not clean, bath and shower was someone else filth. Sockets missing in room, curtains didn't close, t.v., kept shutting off and beds were uncomfortable.
展开
酒店回复: Hello Brandy,We appreciate your feedback regarding your recent stay. Cleanliness and comfort are our priorities, and we're sorry to hear that your experience fell short in these areas. Your comments about the bathroom and amenities will be forwarded to the appropriate team for their review. Thank you for bringing these matters to our attention, as it helps us improve future guest experiences.
3.0分
其他
One of the bed sheet was dirty and tag under and the other bed one pillow case was also dirty we asked the housekeeper for the clean one.
展开
酒店回复: Hello Nsira,Thank you for sharing your feedback regarding your stay. We value cleanliness highly and take your comments seriously. Our housekeeping team continually strives for exceptional standards, and we appreciate you bringing this to their attention during your visit. Your insights will help us enhance our service for future guests. We hope you have a great day ahead.
3.0分
其他
Staff was very welcoming and very helpful. My only concern was the room was not serviced and cleaned daily. Nice service though.
展开
酒店回复: Hello ALPHONSO LEROY,Thank you for taking the time to share your feedback. We're glad to hear you found our staff welcoming and helpful. We appreciate your input regarding the room servicing, as guest preferences are important to us. Your comments will be shared with the management team to ensure we continue to improve our services. We hope to have the opportunity to welcome you back in the future for an even better experience.
5.0分
家庭亲子
We attended a wedding nearby, and this hotel was convenient to food, shopping and venue. Met all our needs.
展开
酒店回复: Hello Daniel,Thank you for sharing your experience! We're delighted to hear that our location was convenient for your needs during your visit for the wedding. It's great to know you found access to food and shopping nearby. We hope that your overall stay was enjoyable and that you made wonderful memories during the celebration.
5.0分
其他
Breakfast was superb. Thanks for the hospitality and kindness. Super friendly staff!
展开
酒店回复: Hello Beth,We’re delighted to hear that you enjoyed the breakfast and appreciated our team’s hospitality. Our staff strives to create a welcoming atmosphere for all our guests. Thank you for taking the time to share your positive feedback, and we hope to welcome you back in the future for another wonderful stay!
5.0分
其他
展开
This property was perfect - minus not having a Hot Tub. The Monon trail behind the property was perfect for a walk with the pup. Staff were very courteous. The egg omelettes may have been suspect - but they always are, and you always eat them anyways. Good stay. Recommended.
展开
酒店回复: Hello Jeff,Thank you for your feedback! We’re glad to hear that you enjoyed the Monon trail and found our staff courteous during your stay. We appreciate your thoughts on the breakfast options and will pass your comments along to our culinary team for consideration. Your recommendation means a lot to us, and we hope to welcome you back in the future for another enjoyable stay.
4.0分
商务出差
展开
Breakfast had a variety of options from eaggs, bacon, oatmeal, potatoes and waffles. Even had a cereal . Would of preferred more fresh fruit options. Rooms were good bathroom walls were little dirty by shower . No trash bags avaialble in cans. Staff was helpful when needed any assistance. Was not able to use the pool . Never heard anyother guests.
展开
酒店回复: Hello Christine,Thank you for sharing your feedback regarding your recent stay. We're pleased to hear you enjoyed the breakfast variety and found our staff helpful. We appreciate your comments about the room cleanliness and the pool access, as they’re valuable for our continuous improvement. We hope your overall experience was positive and that you consider us for future stays. Your insights help shape our offerings and guest experiences moving forward.
1.0分
商务出差
Pee stained carpet, dusty, unfilled bathroom items, and a very high 75 dollar pet fee for my cat for 1 night . Ill never stay a hampton inn again
展开
酒店回复: Hello Michael,Thank you for sharing your feedback regarding your recent stay. We take guest experiences seriously and will certainly review your concerns about cleanliness and pet fees. Each of your comments helps us improve our services for future guests. Your input is appreciated, and we hope you consider giving us another chance in the future.
好的。
the conditioner container was empty and was not refilled, and the hair dryer did not work. Other than that, it was a good stay, breakfast in the lobby was delicious!
Room was not clean, bath and shower was someone else filth. Sockets missing in room, curtains didn't close, t.v., kept shutting off and beds were uncomfortable.
One of the bed sheet was dirty and tag under and the other bed one pillow case was also dirty we asked the housekeeper for the clean one.
Staff was very welcoming and very helpful. My only concern was the room was not serviced and cleaned daily. Nice service though.
We attended a wedding nearby, and this hotel was convenient to food, shopping and venue. Met all our needs.
Breakfast was superb. Thanks for the hospitality and kindness. Super friendly staff!
This property was perfect - minus not having a Hot Tub. The Monon trail behind the property was perfect for a walk with the pup. Staff were very courteous. The egg omelettes may have been suspect - but they always are, and you always eat them anyways. Good stay. Recommended.
Breakfast had a variety of options from eaggs, bacon, oatmeal, potatoes and waffles. Even had a cereal . Would of preferred more fresh fruit options. Rooms were good bathroom walls were little dirty by shower . No trash bags avaialble in cans. Staff was helpful when needed any assistance. Was not able to use the pool . Never heard anyother guests.
Pee stained carpet, dusty, unfilled bathroom items, and a very high 75 dollar pet fee for my cat for 1 night . Ill never stay a hampton inn again