We attended a wedding nearby, and this hotel was convenient to food, shopping and venue. Met all our needs.
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酒店回复: Hello Daniel,Thank you for sharing your experience! We're delighted to hear that our location was convenient for your needs during your visit for the wedding. It's great to know you found access to food and shopping nearby. We hope that your overall stay was enjoyable and that you made wonderful memories during the celebration.
5.0分
其他
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This property was perfect - minus not having a Hot Tub. The Monon trail behind the property was perfect for a walk with the pup. Staff were very courteous. The egg omelettes may have been suspect - but they always are, and you always eat them anyways. Good stay. Recommended.
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酒店回复: Hello Jeff,Thank you for your feedback! We’re glad to hear that you enjoyed the Monon trail and found our staff courteous during your stay. We appreciate your thoughts on the breakfast options and will pass your comments along to our culinary team for consideration. Your recommendation means a lot to us, and we hope to welcome you back in the future for another enjoyable stay.
4.0分
商务出差
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Breakfast had a variety of options from eaggs, bacon, oatmeal, potatoes and waffles. Even had a cereal . Would of preferred more fresh fruit options. Rooms were good bathroom walls were little dirty by shower . No trash bags avaialble in cans. Staff was helpful when needed any assistance. Was not able to use the pool . Never heard anyother guests.
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酒店回复: Hello Christine,Thank you for sharing your feedback regarding your recent stay. We're pleased to hear you enjoyed the breakfast variety and found our staff helpful. We appreciate your comments about the room cleanliness and the pool access, as they’re valuable for our continuous improvement. We hope your overall experience was positive and that you consider us for future stays. Your insights help shape our offerings and guest experiences moving forward.
1.0分
商务出差
Pee stained carpet, dusty, unfilled bathroom items, and a very high 75 dollar pet fee for my cat for 1 night . Ill never stay a hampton inn again
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酒店回复: Hello Michael,Thank you for sharing your feedback regarding your recent stay. We take guest experiences seriously and will certainly review your concerns about cleanliness and pet fees. Each of your comments helps us improve our services for future guests. Your input is appreciated, and we hope you consider giving us another chance in the future.
3.0分
商务出差
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Third shift staff i knowledgeable.
Front desk made me pay again at check in even after showing the paid booking receipt, do not check in during third shift staff.
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酒店回复: Hello Donald,Thank you for sharing your experience. We appreciate your feedback regarding the check-in process during your stay. Our team aims to provide a smooth experience for all guests, and we will certainly look into the concerns you've raised about the third shift staff. Your input helps us improve service, and we hope you will consider staying with us again in the future.
3.0分
其他
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Facility was easy to find and check in was fantastic. Desk Clerk corrected an error I had made with the reservation. Room was comfortable. Problem was no shampoo in shower dispenser. Told new desk clerk next morning. Returned that evening to no new towels, nothing straightened in the room and no shampoo. Next morning told another new desk clerk. Returned to nothing done in the room, no new towels and no shampoo. Very dissapointing.
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酒店回复: Hello John,Thank you for sharing your feedback about your recent stay. We're glad to hear you had a positive check-in experience and found your room comfortable. However, we understand the frustration caused by the lack of replenished amenities and room service. Your comments will be shared with our housekeeping team to improve our service standards and ensure future guests have a better experience. We appreciate your input and hope you will consider staying with us again to enjoy the improvements.
4.0分
家庭亲子
The room needed some updating. I liked the location because there were plenty of restaurants that were walkable. There was a walking path that was beautiful.
5.0分
家庭亲子
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Convenient access off a major road. Very close to many restaurants and shops. Only a short walk of less than a mile to a nice park with 3 pickleball courts and a playground. Also right next to the Monon Trail and close to Grand Park.
5.0分
其他
Jack, at the front desk was very nice and accommodating. It was a good experience.
好的。
We attended a wedding nearby, and this hotel was convenient to food, shopping and venue. Met all our needs.
This property was perfect - minus not having a Hot Tub. The Monon trail behind the property was perfect for a walk with the pup. Staff were very courteous. The egg omelettes may have been suspect - but they always are, and you always eat them anyways. Good stay. Recommended.
Breakfast had a variety of options from eaggs, bacon, oatmeal, potatoes and waffles. Even had a cereal . Would of preferred more fresh fruit options. Rooms were good bathroom walls were little dirty by shower . No trash bags avaialble in cans. Staff was helpful when needed any assistance. Was not able to use the pool . Never heard anyother guests.
Pee stained carpet, dusty, unfilled bathroom items, and a very high 75 dollar pet fee for my cat for 1 night . Ill never stay a hampton inn again
Third shift staff i knowledgeable.
Front desk made me pay again at check in even after showing the paid booking receipt, do not check in during third shift staff.
Facility was easy to find and check in was fantastic. Desk Clerk corrected an error I had made with the reservation. Room was comfortable. Problem was no shampoo in shower dispenser. Told new desk clerk next morning. Returned that evening to no new towels, nothing straightened in the room and no shampoo. Next morning told another new desk clerk. Returned to nothing done in the room, no new towels and no shampoo. Very dissapointing.
The room needed some updating. I liked the location because there were plenty of restaurants that were walkable. There was a walking path that was beautiful.
Convenient access off a major road. Very close to many restaurants and shops. Only a short walk of less than a mile to a nice park with 3 pickleball courts and a playground. Also right next to the Monon Trail and close to Grand Park.
Jack, at the front desk was very nice and accommodating. It was a good experience.