酒店回复: Cher Hôte,Merci à vous pour ce partage d'expérience.Nous sommes sincèrement désolés que certains aspects de votre séjour n'aient pas répondu à vos attentes.Votre retour concernant notre situation géographique et l'accès aux installations nous importe particulièrement. Situé à proximité immédiate de notre plage privée, l'hôtel offre un cadre propice au repos tout en permettant des excursions vers les sites historiques de la région.Concernant notre offre culinaire, nous regrettons la perception du rapport qualité-prix. Notre restaurant Almyra propose des buffets variés avec des produits frais et des spécialités méditerranéennes préparées quotidiennement.Nous prenons bonne note de vos remarques sur l'ambiance de nos espaces communs et l'entretien de notre littoral. Ces éléments feront l'objet d'une attention particulière de notre équipe.Nous serions ravis d'avoir l'occasion de vous revoir pour un séjour parfaitement réussi.Sincères salutations,Charalambos Paytis, General Manager
5.0分
其他
原文
翻译提供方：Google
员工非常热情，服务质量很高，尤其是早餐和晚餐。
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酒店回复: Cher Hôte,Merci de nous faire part de votre retour d’expérience positif.Nous sommes ravis que votre séjour au Seafos Luxury Resort & Spa - Limited Edition by Leonardo Hotels ait été si apprécié.Votre mention spéciale de notre personnel chaleureux, de la qualité de nos services et de nos petits-déjeuners et dîners nous touche particulièrement. Ces éléments font partie des piliers de l'expérience premium que nous nous efforçons de proposer quotidiennement à nos hôtes.Nous espérons avoir le plaisir de vous recevoir pour un séjour tout aussi positif. Bien cordialement,Charalambos Paytis, General Manager
5.0分
其他
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Awesome property in tranquil location.
Great location with easy access to beach and many local gems such as Kondyli, Nauplion, Tolo, and Mikines. Property is in great condition with very friendly staff.
Maria, Xristos, and Fotis were amazing. Had super good breakfast and lunch with many good choices and excellent quality local ingredients. Housekeeping was very attentive and kept the rooms extremely clean. The only issue I found was the amount of staff at pool restaurant but that was not enough to impact my overall experience as it was offset by tranquility. I saw many comments about mosquitos but i had no issues at all in July. Thank you Seafos and hope to be book soon.
3.0分
家庭亲子
Charged extra fees on arrival. Did not get my upgrade perk. Room service limited availability
4.0分
其他
2 night break
2 night stay. The hotel has great amenities, nice rooms, pool and spa.
It would have been perfect but the mosquito problem was an issue
3.0分
其他
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The property is relatively remote; it would be a great stay for people with children or for conventions. That said, it is not convenient to attractions or to the port.
2.0分
其他
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The hotel is very nice, a lovely property.
We stayed for 8 days instead of 10 as we had a massive mosquito problem that could not be solved properly by the hotel. I killed about 15-20 mosquitos every night and we left all windows closed to avoid new ones to come in. But every night was the same, we has no idea how they got in. Our babys and our son were covered with bites and looked like they were heavily sick. The hotel bought a standard stuff for the socket but that was so hyper-allergic and did only work semi-good that we raised the issue again and again. They said the call pest control but that never happend. We were forced to leave two days earlier as we want to keep more harm away from our kids and us. They told us a refund would not be possible due to the hotel rules and also dis not credit the tourist tax. Also the manager offered us a free dinner we has bed and breakfast and after two times we paid for the dinner we never used it again and the offer came afterwards so they also did not refund one dinner as promised as well.
The employees were all nice but the food selection at dinner for a 5star hotel was not even close to that what you can expect amd this is why we eat outside nearly every day!
I must say finally that such a way of dealing with clients like us is not the way I want to be treated. This is why I can‘t recommend this hotel
3.0分
家庭亲子
Very remote, charges extra, service and staff slow
5.0分
家庭亲子
It was a lovely location for a resort.
2.0分
其他
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When you are a manager one day and doing breakfast tables another day you know there are problems.grossly under staffed need to pay more to your staff to keep them.we had several issues with rooms and luggage misplaced and the manager refused to accept the hotel was wrong regardless of their reply.The resort was fantastic but need personnel to run it.If staffing issues resolved I will return.From a well travelled customer
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酒店回复: Thank you for your feedback. We apologize for the issues during your stay. We're working on resolving these concerns, including improving staff levels, to ensure a better experience. We're glad you enjoyed the resort and hope to welcome you back with improved service in the future.
房间还算可以，但酒店位置偏僻，距离纳夫普利翁有20公里。四家餐厅中只有一家营业，而且是自助餐，不含饮料每人35欧元。水疗池很吵，而且是开放式的，没有储物柜……真是太可惜了……海滩也缺乏维护。
员工非常热情，服务质量很高，尤其是早餐和晚餐。
Awesome property in tranquil location.
Great location with easy access to beach and many local gems such as Kondyli, Nauplion, Tolo, and Mikines. Property is in great condition with very friendly staff.
Maria, Xristos, and Fotis were amazing. Had super good breakfast and lunch with many good choices and excellent quality local ingredients. Housekeeping was very attentive and kept the rooms extremely clean. The only issue I found was the amount of staff at pool restaurant but that was not enough to impact my overall experience as it was offset by tranquility. I saw many comments about mosquitos but i had no issues at all in July. Thank you Seafos and hope to be book soon.
Charged extra fees on arrival. Did not get my upgrade perk. Room service limited availability
2 night break
2 night stay. The hotel has great amenities, nice rooms, pool and spa.
It would have been perfect but the mosquito problem was an issue
The property is relatively remote; it would be a great stay for people with children or for conventions. That said, it is not convenient to attractions or to the port.
The hotel is very nice, a lovely property.
We stayed for 8 days instead of 10 as we had a massive mosquito problem that could not be solved properly by the hotel. I killed about 15-20 mosquitos every night and we left all windows closed to avoid new ones to come in. But every night was the same, we has no idea how they got in. Our babys and our son were covered with bites and looked like they were heavily sick. The hotel bought a standard stuff for the socket but that was so hyper-allergic and did only work semi-good that we raised the issue again and again. They said the call pest control but that never happend. We were forced to leave two days earlier as we want to keep more harm away from our kids and us. They told us a refund would not be possible due to the hotel rules and also dis not credit the tourist tax. Also the manager offered us a free dinner we has bed and breakfast and after two times we paid for the dinner we never used it again and the offer came afterwards so they also did not refund one dinner as promised as well.
The employees were all nice but the food selection at dinner for a 5star hotel was not even close to that what you can expect amd this is why we eat outside nearly every day!
I must say finally that such a way of dealing with clients like us is not the way I want to be treated. This is why I can‘t recommend this hotel
Very remote, charges extra, service and staff slow
It was a lovely location for a resort.
When you are a manager one day and doing breakfast tables another day you know there are problems.grossly under staffed need to pay more to your staff to keep them.we had several issues with rooms and luggage misplaced and the manager refused to accept the hotel was wrong regardless of their reply.The resort was fantastic but need personnel to run it.If staffing issues resolved I will return.From a well travelled customer