酒店回复: Dear Mingyouji,Greetings from Centara Mirage Lagoon Maldives.Thank you once again for your feedback. We hope to have the opportunity to welcome you back for more magical moments in our little paradise.Regards,Centara Mirage Lagoon Maldives Team
5.0分
幻影海景房
家庭亲子
服务特别好，纯朴热情善良周到
果冻海的快乐
儿童水世界孩子们玩不够
餐厅很好吃
建议订全包
我们选的包早，最后结算和全包差不多
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酒店回复: Dear Guest,'Nǐ hǎo' and greetings from Centara Mirage Lagoon Maldives.Thank you very much for sharing your wonderful review. We are incredibly pleased that Centara Mirage Lagoon Maldives stood out to you as a great family destination resort.It’s heartwarming to hear your kind words about our friendly and welcoming team, and we will be sure to share your compliments with our team for their exceptional service and genuine hospitality. We look forward to welcoming you back soon for another relaxing and unforgettable experience.Regards,Centara Mirage Lagoon Maldives Team
酒店回复: Dear Guest, Greetings from Centara Mirage Lagoon Maldives and thank for having taken the time to share your constructive feedback here.We are sad to hear that we fell short of the mark in some areas, and we really appreciate your thoughtful feedback. With no exception of being a new resort, our Management and Team may be super keen to please or make mistakes that may have impacted your overall experience with us. We have taken your points on board, and we shall use it to ensure we refocus on all our interactions and service delivery. We sincerely wish we knew your disappointment while you were at the property as our team would have certainly tried our best to turn the experience around. Needless to say, the team do hope that you will change your mind and chose to return to our resort one day so that we may regain your confidence in us. If ever we can help in any way, please do not hesitate to reach out to us directly and it will be a pleasure to assist.Regards,Centara Mirage Lagoon Maldives Team
酒店回复: Dear Guest,Greetings from Centara Mirage Lagoon Maldives.We hope that you have reached home safely and really appreciate your feedback on us, and we value your feedback and thank you for bringing this to our attention. Overall, we appreciate your comments, and it was very disheartening to read of your disappointment during your time with us. We will take back the areas that we can address for action with our team. We would like to assure you that we treat all our guests equally, and we apologize for the oversight towards the Management of your complaints. Finally, we would like to thank you for your appreciation of choosing our brand for your destination in the Maldives and we do hope that despite the challenges met, you still managed to take home some fond memories.Wishing you well always and take care.Regards,Centara Mirage Lagoon Maldives Team
酒店回复: Dear Guest,'Nǐ hǎo' and greetings from Centara Mirage Lagoon Maldives.Please accept our sincerest apologies for the slow service and the inconsistent responses you experienced with our resort HandiGo app. We understand how frustrating this must have been. Our operations teams have been reinforced to ensure more prompt service delivery. Please be assured that your experience is our top priority, and we hope to see you again next time for an improved stay experience.Regards,Centara Mirage Lagoon Maldives Team
酒店回复: Dear Guest,Greetings from the family resort of Centara Mirage Lagoon Maldives.Thank you for your 5-star review. We hope that you and your family had an amazing time at our beautiful new resort. We hope to see you again soon.Regards,Centara Mirage Lagoon Maldives Team
这次来盛泰乐七天云南老表安排了好多种房型 都有去体验 最值得体验的是水屋 打开窗就可以下海游泳 海景绝美 房间巨新 而且还包了三餐 吃的也很好 有西餐 意大利餐还有泰国菜 浮潜用具都是免费提供 推荐
服务特别好，纯朴热情善良周到
果冻海的快乐
儿童水世界孩子们玩不够
餐厅很好吃
建议订全包
我们选的包早，最后结算和全包差不多
在马尔代夫圣塔拉幻影泻湖酒店度过了一段美妙的时光。
这是一家全新的岛屿度假村，开业才几个月。
圣塔拉微笑而乐于助人的团队能让您抛开所有烦恼，尽情享受一个无忧无虑的度假天堂。正是这个团队让酒店/度假村的入住体验变得非常棒，你能感受到所有遇到的员工身上散发出的积极能量。最值得一提的是前台的Emmi和Nicha，他们竭尽全力让我们的住宿体验变得格外特别。
以海洋和海洋生物为灵感的奇特设计，赋予了度假村一种非常愉悦、放松的氛围。它被设计成一个供家庭享受马尔代夫的避风港，同时也非常适合情侣们远离尘嚣。这是度过美好假期的绝佳选择，一次如此愉悦的马尔代夫度假体验，并带有圣塔拉闻名遐迩的泰式热情好客风情。
我是觉得如果所有携程最高等级的黑钻贵宾的福利和待遇，都需要和酒店争取才可以获得，就太差强人意了。酒店服务有待提高，泰餐厅的女服务员听我说想坐在室外的餐桌吃饭，立马拉脸了。我没有提出过分要求吧？!
一切都很好。但是临走时店员的表现真的不尽如人意，来时的笑容不见了，跟接待我们来时的是一个人，但态度判若两人。这人还没走呢，茶就凉了吗？店员满面笑容地同老外打招呼，对我们就敷衍了一句。走时心里不爽。原本是来第二次，这回真的要考虑考虑了。
景色优美，服务太慢了，要打电话或者用他们的App找服务人员，每次要等很久，我们换了两次房型，第一个很干净
很棒的地方。食物很好吃，员工很友好。服务也很棒。
给爸妈订的 应该感受很好！
非常好，非常干净。
酒店在机场接待我们的工作人员非常友好。从机场到酒店的快艇航程40分钟，酒店提供了救生衣。前台接待员Regis热情周到，为我们一家提供了很好的服务。我们入住的是海滨房——照片是从房门前拍摄的。房间离海滩只有几步之遥。房间的景色非常棒，清晨8点前就能看到鱼儿和小鲨鱼沿着海岸线游来游去。房间的清洁度和布局都很不错，不过房间内的设施还可以改进，比如提供拖鞋等。如果双层床房间能多一些儿童装饰品和用品，会更受孩子们的欢迎。
度假村里有很多家庭入住。餐厅的服务一般。餐厅没有提供儿童餐具，比如叉子、勺子和杯子。
晚上在桥上观赏鱼和鲨鱼很有意思。
度假村的应用程序很棒，但是我们房间的Wi-Fi信号太差，无法正常使用。
总的来说，这仍然是一家不错的四星级度假村。