酒店回复: Dear Guest,Assalamu'alaikum Warahmatullahi Wabarakatuh,Warmest Greetings from Grand Rohan JogjaThank you for the rating and review given.We are happy to welcome you back to Grand Rohan Jogja.Wassalamu'alaikum Warahmatullahi Wabarakaatuh
酒店回复: Dear Mr/s. Guest, Assalamu’alaikum Wr. Wb.Thank you for taking the time to share your feedback.We sincerely apologize for the inconvenience you experienced during your stay. Regarding the charge, please note that it was applied according to our hotel policy for linen replacement, as the bedsheet was stained with blood and could not be reused. However, we are truly sorry if our staff’s attitude made you feel uncomfortable.Your comments have been taken very seriously and will be used to improve our service to ensure this does not happen again in the future.We truly appreciate your understanding and hope we will have the opportunity to welcome you back for a better experience.Wassalamu’alaikum Wr. Wb.Salam hangat,Grand Rohan Jogja
酒店回复: Dear Mr/s. Guest, Assalamu’alaikum Wr. Wb.Thank you very much for your wonderful review and perfect scores. We’re delighted to know that you appreciated our hotel’s atmosphere, new facilities, and the hospitality of our restaurant team.Your kind words truly encourage us to keep providing warm and attentive service to all our guests.We look forward to welcoming you back to Grand Rohan Jogja soon.Wassalamu’alaikum Wr. Wb.Salam hangat,Grand Rohan Jogja
酒店非常漂亮,除了客房餐饮,还有很多好玩的,本身也是个很好的旅游景点,有泳池,有树林。早餐6-10点晚餐6-10点,都供应时间很长。服务生非常有礼貌,还有门卫会帮忙过马路。下次有机会还住这里
房间环境优雅
窗外露台景观迷人
真主保佑,这酒店太舒服了,设施也很齐全。员工很友善,入住手续也办得很快。斋月期间住在这里,还能在酒店的清真寺里做礼拜,包括泰拉威赫祈祷。非常推荐!✅👌
酒店很舒适,离旅游景点很近
愉快的宅度假
这是一家伊斯兰酒店,房间里还准备了祈祷用品,这一点让我印象最深刻。酒店还有清真寺,太棒了👍!自助早餐种类丰富,在我去参加研讨会之前,能尝到不同的美食,还能看到泳池旁边的绿植景观,感觉很不错😉。我订的是家庭房,住了3个大人,房间又大又好,谢谢酒店赠送的欢迎水果和温馨提示👍。酒店就在日惹会展中心对面,但是要去马里奥波罗大街的话,走路太远了,需要坐当地交通工具,不过我还是很享受在这里的住宿。大罗汉酒店,干得漂亮👍!
床单一个角有血点,收了20万的印尼盾。前台员工收到钱一种得意洋洋的样子,又灾了一个中国人。
太棒了!
对所有设施和餐饮都很满意……已经住过4次了🫶
酒店环境好,比较新。餐厅没订餐也让我们坐到凌晨也没赶我们走。