If I had seen a picture of the place I would have not stay there.
I had a trailer with me I think he wanted to charge me for parking he did not. No ice and no coffee. The room was clean but in need of many repairs. I will not stay there every..
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酒店回复: Dear Chuck,Thank you for staying at Budget Inn by OYO Palestine TX Hwy 79. We're sorry to hear that your experience did not meet expectations. If you’d like to share more details, we’d appreciate the opportunity to improve.Best regards,RosyBudget Inn by OYO Palestine TX Hwy 79
1.0分
其他
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This place is nasty
This was the nastiest place I’ve ever seen. I have requested a refund. I didn’t even stay here I asked at the counter for a refund they refused and said to do it thru who I booked with. Now they won’t even answer the phone. The place didn’t seem safe at all and was dirty as hell. Would not recommend to my worst enemy
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酒店回复: Dear Cody,We’re very sorry to hear about your experience and regret that we didn’t meet your expectations. Your feedback is being taken seriously and shared with the appropriate team for further review and necessary action.Sincerely,LisaBudget Inn By OYO Palestine TX Hwy 79
2.0分
商务出差
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Sheets stained, door would not latch well or seal, shower lining and tub stained and dirty. Water pipes spewed mud and rust. I would avoid this place if you have other options.
2.0分
其他
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Generally run down. Bought myself a set of towels rather than use the ones provided - dirty, threadbare with holes. Sheets discolored with burn holes and tears. Slept OK and the wi-fi worked.
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酒店回复: Dear Julie,We’re truly sorry to hear about the condition of your room and linens. Your feedback is important, and we’ll be reviewing this with our team to ensure improvements are made. We appreciate your honesty and are glad you were at least able to rest and use the Wi-Fi comfortably.Sincerely,LisaThe Budget Inn
1.0分
情侣出游
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I booked through Orbitz for a non-smoking 2 full sized bed room. At check in, the owner said I couldn't have the room because in his view, I had not paid enough. Unbelievable! He showed me a room he said I could have. It was a smoking room, with a heavy smoking odor. We left.
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酒店回复: Hi, David! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim
1.0分
家庭亲子
This property is horrible very nasty and very unsafe the rooms look nothing like the picture shown
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酒店回复: Sorry for the trouble caused, Willie! Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Lisa
1.0分
家庭亲子
This property is horrible the room was dirty it had roaches the police were always there for some reason all around a horrible experience
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酒店回复: Hi, Willie! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Lisa
1.0分
其他
definitely need some work and by some i mean a lot.
1.0分
其他
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This hotel should be condemned. People outside using *****. The area is unsafe, the room was absolutely filthy. There was blood in the sink the tub looks like it’s never been cleaned the sheets were clearly filthy. I have photos of what you expected me to stay in. Office guy was no help and upon arrival originally told me there wasn’t a room though I booked and was charged by *******.
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酒店回复: We are sorry to disappoint you, laci! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Lisa
If I had seen a picture of the place I would have not stay there.
I had a trailer with me I think he wanted to charge me for parking he did not. No ice and no coffee. The room was clean but in need of many repairs. I will not stay there every..
This place is nasty
This was the nastiest place I’ve ever seen. I have requested a refund. I didn’t even stay here I asked at the counter for a refund they refused and said to do it thru who I booked with. Now they won’t even answer the phone. The place didn’t seem safe at all and was dirty as hell. Would not recommend to my worst enemy
Sheets stained, door would not latch well or seal, shower lining and tub stained and dirty. Water pipes spewed mud and rust. I would avoid this place if you have other options.
Generally run down. Bought myself a set of towels rather than use the ones provided - dirty, threadbare with holes. Sheets discolored with burn holes and tears. Slept OK and the wi-fi worked.
I booked through Orbitz for a non-smoking 2 full sized bed room. At check in, the owner said I couldn't have the room because in his view, I had not paid enough. Unbelievable! He showed me a room he said I could have. It was a smoking room, with a heavy smoking odor. We left.
This property is horrible very nasty and very unsafe the rooms look nothing like the picture shown
This property is horrible the room was dirty it had roaches the police were always there for some reason all around a horrible experience
definitely need some work and by some i mean a lot.
This hotel should be condemned. People outside using *****. The area is unsafe, the room was absolutely filthy. There was blood in the sink the tub looks like it’s never been cleaned the sheets were clearly filthy. I have photos of what you expected me to stay in. Office guy was no help and upon arrival originally told me there wasn’t a room though I booked and was charged by *******.
Decent for price...