Hotel and room were great and clean. But if you’re looking for a good breakfast they only had cereal and bagels. No hot food.
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酒店回复: Dear Michele,Thank you so much for your perfect 10/10 rating and for sharing your feedback with us. We’re delighted to hear that you found the hotel and your room clean and comfortable — our team will be thrilled to know their hard work made a positive impact on your stay.I appreciate you mentioning the breakfast selection. At this time, we offer a continental-style breakfast with cereals, bagels, pastries, and beverages. While we don’t currently provide hot food items, your input is valuable as we continue to evaluate our offerings and look for ways to enhance the guest experience.We truly enjoyed having you with us and hope to welcome you back the next time your travels bring you to the Hershey/Harrisburg area.Warm regards,Jason BoersArea General Manager
4.0分
其他
Staff was polite, room clean and fresh. Close to multiple restaurants, stores, Hershey Venues and downtown
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酒店回复: Thank you for response and we are glad you enjoyed your stay at Spark by Hilton Near the Park. We hope you'll choose to stay with us again in the future.
5.0分
其他
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The hotel was very clean. The staff was friendly and there was plenty of parking. The breakfast was grab and go. Cereal, oatmeal, yogurt, bagels and muffin as well as hard boiled eggs were available for breakfast. The room was very comfortable, there were even 2 ottomans! The only thing that I wish was different was the size of the refrigerator. This hotel was a straight shot down Route 39 to the Hershey Park and Chocolate World Attractions and just 5 minutes from the Hershey Outlet Mall. We will definitely be staying here again!
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酒店回复: Hi Susan,Thank you so much for your perfect 10/10 rating! I’m thrilled to hear that you enjoyed your stay with us and that our team, breakfast options, parking, and overall cleanliness all helped make your visit comfortable. I’m especially glad you found the room setup relaxing — those ottomans are definitely a guest favorite.I appreciate your feedback on the refrigerator size as well. We are always reviewing guest suggestions as we plan future updates, and your note will be included in those discussions.It’s wonderful to know that our location made exploring Hershey easy and convenient for you. We can’t wait to welcome you back the next time you’re visiting the parks, Chocolate World, or the outlets!Warm regards,Jason BoersArea General ManagerCountry Inn & Suites Harrisburg NE Hershey
4.0分
朋友出游
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Safe, staff are friendly. Thanks to the manager for giving me a discount when I asked to stay there for one more night. Wish they clean the room or trash everyday. Stayed there for a week but there are days that you have to tell them that the trash inside your room is full only then they will clean it.
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酒店回复: Hi Katherine,Thank you for taking the time to share your experience and for your kind comments about our friendly staff and the service you received from our team. I’m glad we were able to assist you with the additional night.Regarding housekeeping frequency, I appreciate you bringing this to my attention. While we do offer daily service, we certainly don’t want you to feel like you need to request trash removal before it’s taken care of. I’ll be reviewing this with our team to ensure consistency and to make sure this is improved for future stays.We’re grateful you chose to stay with us for the week, and we hope to have another opportunity to welcome you back and provide an even smoother, more seamless experience.Warm regards,Jason BoersArea General ManagerCountry Inn & Suites Harrisburg NE Hershey
4.0分
其他
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Stayed for one night. The room was clean. Odd set up for bedroom door. It was two pieces. Bathroom could have used a countertop of some kind. The mattress was very uncomfortable and needed replaced. Staff were very friendly. Didn't get to use the pool but it looked clean and newly updated. Breakfast is grab and go cereals and bagels. Overall not a bad stay.
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酒店回复: Thank you for your response. The pool is all new and the area recently updated. Sorry you did not get a chance to use it but glad to hear your overall stay was good. Hope to see you in the future. Thank you for choosing Spark by Hilton.
5.0分
其他
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It was no colorful customer service was spectacular, breakfast was decent, parking was good. And it was super close to all the things we were doing on our trip. Would definitely stay here again.
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酒店回复: Thank you for your response. We are glad you enjoyed your stay with us. Hope to see you in the future.
5.0分
家庭亲子
The room was clean, staff was friendly, and it had a good breakfast. Overall it was a good stay.
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酒店回复: Dear Kim,Thank you so much for taking the time to share your feedback and for giving us a perfect 10/10 score! We’re thrilled to hear that you enjoyed a clean room, friendly staff service, and a good breakfast. It’s wonderful to know that your stay with us was comfortable and enjoyable overall.We truly appreciate you choosing Spark, and we hope to welcome you back again the next time you’re visiting the Hershey or Harrisburg area.Warm regards,Jason BoersArea General ManagerSpark by Hilton Near the Park
5.0分
其他
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They had yogurt, oatmeal, fruit and juices along with other items
Staff friendly and accommodating
Room and hotel was very clean
Parking was right out front of the entrance
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酒店回复: Dear Nancy,Thank you for taking the time to share your wonderful 10/10 review! We’re delighted to hear that you enjoyed our breakfast options and found both your room and our property clean and comfortable. Our team takes great pride in providing friendly, accommodating service, and it’s rewarding to know that made a difference during your stay.We truly appreciate your kind words and hope to welcome you back again soon for another great experience at Spark by Hilton Harrisburg Hershey!Warm regards,Jason BoersArea General ManagerSpark by Hilton Harrisburg Hershey
酒店设施非常干净，员工服务周到，乐于助人且友好。早餐是美式风格，选择不多，但食材新鲜。停车免费，非常方便。
唉
我们最终没去成。找不到可以取消预订的电话号码。网上一直显示没有可用的电话号码。
Hotel and room were great and clean. But if you’re looking for a good breakfast they only had cereal and bagels. No hot food.
Staff was polite, room clean and fresh. Close to multiple restaurants, stores, Hershey Venues and downtown
The hotel was very clean. The staff was friendly and there was plenty of parking. The breakfast was grab and go. Cereal, oatmeal, yogurt, bagels and muffin as well as hard boiled eggs were available for breakfast. The room was very comfortable, there were even 2 ottomans! The only thing that I wish was different was the size of the refrigerator. This hotel was a straight shot down Route 39 to the Hershey Park and Chocolate World Attractions and just 5 minutes from the Hershey Outlet Mall. We will definitely be staying here again!
Safe, staff are friendly. Thanks to the manager for giving me a discount when I asked to stay there for one more night. Wish they clean the room or trash everyday. Stayed there for a week but there are days that you have to tell them that the trash inside your room is full only then they will clean it.
Stayed for one night. The room was clean. Odd set up for bedroom door. It was two pieces. Bathroom could have used a countertop of some kind. The mattress was very uncomfortable and needed replaced. Staff were very friendly. Didn't get to use the pool but it looked clean and newly updated. Breakfast is grab and go cereals and bagels. Overall not a bad stay.
It was no colorful customer service was spectacular, breakfast was decent, parking was good. And it was super close to all the things we were doing on our trip. Would definitely stay here again.
The room was clean, staff was friendly, and it had a good breakfast. Overall it was a good stay.
They had yogurt, oatmeal, fruit and juices along with other items
Staff friendly and accommodating
Room and hotel was very clean
Parking was right out front of the entrance