酒店回复: Heartfelt gratitude for sharing this, Blanca! This brings more responsibilities on our shoulder to ensure your future visit is nothing less than amazing. Keep this love coming :) Regards, Lisa
1.0分
其他
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Couldn't even go to my room because when I booked it it got me a notification thing confirm then when I got there they couldn't find it on the computer so I had to sleep in my car last night and it was a cold night so not happy with this company at the moment they should reimburse me that night they should reimburse me two for the hassle
2.0分
其他
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Motel Junkyard
Room was ok; parking lot is a disaster—broken mirror; 3 broken fridges, other junk piled in guest areas. No ice! No shampoo! A/C unit floods walkway; $room prepaid but $50 cash deposit required (returned); hole burned into filthy bedspread; bathroom clean, tub drain very slow. Flooring in room deteriorating. Room was clean however.
2.0分
其他
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Only had one lick on door. Door was stuck, really had to kick it to open or clothes. Windows painted shut. Sheet on bed had a stain and someone's hair was left in bathroom. Would definitely not recommend.
2.0分
其他
Smelling like mold
AC so noisy could not hear tv
Smoke detector missing
Bed not comfortable
4.0分
其他
Clean and basic
This motel is a little rough around the edges but comfortable and clean. I had a good night's sleep. Would stay again
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酒店回复: Dear Kim,Thank you for your feedback! We’re glad to hear that you had a comfortable and restful stay with us. We appreciate your understanding of the areas we are working to improve, and we’re pleased that you would consider staying with us again.We look forward to welcoming you back soon!Best regards,The Southern Inn by OYO Team
1.0分
其他
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This place is a complete dump !!! After going into the room I returned to the office and gave them the room key. Of course no refund. But that's ok, I would not stay in a place in this bad of condition.
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酒店回复: Dear Larry,We sincerely apologize for your experience and are truly sorry that we did not meet your expectations during your stay. We take all feedback seriously, and we regret that the condition of the room left you feeling dissatisfied.Your concerns will be shared with our management team to address and improve the quality of our accommodations. We hope you’ll reconsider and allow us another opportunity to provide a better experience in the future.Best regards,The Southern Inn by OYO Team
2.0分
其他
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Alright for a quick last min place to spend the night due to quick interstate access. Apparently family owned/operated, as there was nobody to greet me upon my arrival; only a handwritten note requesting I call a number where I obviously woke the proprietor who was very unamused that I was there to check in. I was hastily given a room key & shewed out of the way. Rude and lazy!
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酒店回复: Sorry for the unpleasant experience you had with us, Ricky! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Lisa
1.0分
其他
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The staff wasn't friendly. In fact, they were rude. My room was rented to someone else, leaving me searching for another room at 2 in the morning despite the fact that I had a reservation, receipt, and confirmation number. The outside was dirty and I was told by police in the area that it's not a safe place to stay.
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酒店回复: Hi, Lenville! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Lisa
很酷，也很干净
他们善意地不顾一切
Couldn't even go to my room because when I booked it it got me a notification thing confirm then when I got there they couldn't find it on the computer so I had to sleep in my car last night and it was a cold night so not happy with this company at the moment they should reimburse me that night they should reimburse me two for the hassle
Motel Junkyard
Room was ok; parking lot is a disaster—broken mirror; 3 broken fridges, other junk piled in guest areas. No ice! No shampoo! A/C unit floods walkway; $room prepaid but $50 cash deposit required (returned); hole burned into filthy bedspread; bathroom clean, tub drain very slow. Flooring in room deteriorating. Room was clean however.
Only had one lick on door. Door was stuck, really had to kick it to open or clothes. Windows painted shut. Sheet on bed had a stain and someone's hair was left in bathroom. Would definitely not recommend.
Smelling like mold
AC so noisy could not hear tv
Smoke detector missing
Bed not comfortable
Clean and basic
This motel is a little rough around the edges but comfortable and clean. I had a good night's sleep. Would stay again
This place is a complete dump !!! After going into the room I returned to the office and gave them the room key. Of course no refund. But that's ok, I would not stay in a place in this bad of condition.
Alright for a quick last min place to spend the night due to quick interstate access. Apparently family owned/operated, as there was nobody to greet me upon my arrival; only a handwritten note requesting I call a number where I obviously woke the proprietor who was very unamused that I was there to check in. I was hastily given a room key & shewed out of the way. Rude and lazy!
The staff wasn't friendly. In fact, they were rude. My room was rented to someone else, leaving me searching for another room at 2 in the morning despite the fact that I had a reservation, receipt, and confirmation number. The outside was dirty and I was told by police in the area that it's not a safe place to stay.