酒店回复: Dear Guest,We're very sorry to hear about your experience. While we're glad the staff was friendly and check-in was smooth, it's disappointing to know the room and surroundings fell far short of expectations. We take cleanliness and guest comfort seriously, and your feedback will be shared with management for immediate review. Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.Sincerely, Hotel Manager
2.0分
其他
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Staff was friendly but not presentable. I had as little contact as possible with surfaces, walls etc. I needed a shower but I didn't, the shower curtain was nasty.
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酒店回复: Dear Guest,We’re sorry to hear about your experience and appreciate your feedback regarding cleanliness and staff presentation. Your comments will be reviewed with our team to ensure better upkeep and service.Sincerely, Hotel Manager
1.0分
其他
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The staff was friendly. There were people sitting outside in chairs around the rooms, smoking and talking. There were people congregating in the parking lot. The room was not clean and the door did not lock properly. I slammed it about three times to get it to actually close. I decided to lose my money and not stay there. It was safer to get on the road and drive all night than to stay there. I went back in the main office and turned in my keys and informed the management of my issues. I also informed them that I took pictures.
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酒店回复: Dear Guest,We’re very sorry for the experience you had. The issues with cleanliness, safety, and the door lock are unacceptable. Your feedback will be addressed with our team to ensure these problems are corrected. We sincerely apologize for the inconvenience and frustration you experienced.Sincerely, Hotel Manager
5.0分
其他
Love this hotel. It's a wonderful spot if you are working on the area.
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酒店回复: Dear michelle,Thank you for your kind feedback! We are delighted to hear that you love the hotel and find it a wonderful place to stay while working in the area. Providing a welcoming environment, comfort, and convenience for our guests is always our goal, and it is rewarding to know we met your expectations. Your feedback encourages our team to continue delivering consistent quality and service. We truly appreciate your support and look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager
3.0分
其他
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Waste of Money...Don't Stay Here
1) Room service is not provided unless you ask. 2)We were told not to leave towels in the tub after usage, so go figure on that; 3) No box tissue, cups, and had to ask for ice. 4). Bed was comfy, but had I known this was an extended stay for Motel 6, I'd never booked the reservation, as I've never stayed at a Motel 6 outfit. 5) Front desk staff should have told us about the Items 1, 2 and 3 when we checked in, but did not. 6) Microwave shut off after 15 seconds, because fridge was running at the same time. What contractor would connect both high-powered appliances with a power *****? That's lazy and ineffective work. My husband had to turn on the ***** every time the microwave stopped because the circuit breaker tripped. 7) Renovated? Room reeked of paint, as if painted 2-3 days before we checked in. 8) Moisture throughout the room, leaving us with damp bed linens, and fogged up glasses. Apparently, there is something wrong with the air conditioning system, where the moisture needs to exit the room.
I will not book this location ever again.
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酒店回复: Dear Guest,Thank you for taking the time to share your detailed feedback. We sincerely apologize for the many inconveniences you experienced during your stay. It’s clear that several aspects fell far short of expectations, from communication at check-in to room conditions and maintenance issues. Your concerns are valid and will be shared with the appropriate teams so we can address these problems directly and work to improve the overall guest experience. We truly regret that your stay was not a positive one and appreciate you bringing these issues to our attention.Sincerely, Hotel Manager
2.0分
商务出差
Worst hotel I've stayed in with soiled sheets and linens, stench coming from my bathroom, and overall poor quality facilities. You deserve more than this.
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酒店回复: Dear Guest,I am deeply sorry to hear about the condition of your room and the issues you experienced during your stay. This is certainly not the standard we uphold, and I sincerely apologize for the discomfort and inconvenience caused. Your feedback has been shared with our housekeeping and maintenance teams for immediate action.We appreciate you bringing these serious concerns to our attention and hope you might consider giving us another chance to provide a much better experience.Sincerely, Hotel Manager
3.0分
家庭亲子
It is ok if you need a place to crash for a few hours but would not recommend vacationing there.
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酒店回复: Dear Guest,Thank you for your honest feedback. We’re glad we could provide you with a place to rest, though we understand that our hotel might not be the ideal spot for a longer vacation. We appreciate your comments and hope to improve so future guests have an even better experience.Sincerely, Hotel Manager
4.0分
其他
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Convenient Stay
The room was very spacious but the beds were very uncomfortable. Desk receptionist was very friendly and helpful. Area was not the best but room was fine.
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酒店回复: Dear Renann,Thank you for taking the time to share your experience. We’re glad to hear you found the room spacious and appreciated the friendly and helpful service from our front desk team. However, we’re sorry to learn that the beds did not provide the comfort you expected, and we understand how important that is for a restful stay. Your comments about the surrounding area and room comfort have been noted. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager
对于这个连锁酒店来说,价格有点偏高了。
房间很干净,有桌子、大冰箱和炉灶。
工作人员非常友好,入住手续办理很快。然而,房间很糟糕。非常脏,而且气味难闻。我们住不下去了,所以退房了。不幸的是,周围的环境也很糟糕。
Staff was friendly but not presentable. I had as little contact as possible with surfaces, walls etc. I needed a shower but I didn't, the shower curtain was nasty.
The staff was friendly. There were people sitting outside in chairs around the rooms, smoking and talking. There were people congregating in the parking lot. The room was not clean and the door did not lock properly. I slammed it about three times to get it to actually close. I decided to lose my money and not stay there. It was safer to get on the road and drive all night than to stay there. I went back in the main office and turned in my keys and informed the management of my issues. I also informed them that I took pictures.
Love this hotel. It's a wonderful spot if you are working on the area.
Waste of Money...Don't Stay Here
1) Room service is not provided unless you ask. 2)We were told not to leave towels in the tub after usage, so go figure on that; 3) No box tissue, cups, and had to ask for ice. 4). Bed was comfy, but had I known this was an extended stay for Motel 6, I'd never booked the reservation, as I've never stayed at a Motel 6 outfit. 5) Front desk staff should have told us about the Items 1, 2 and 3 when we checked in, but did not. 6) Microwave shut off after 15 seconds, because fridge was running at the same time. What contractor would connect both high-powered appliances with a power *****? That's lazy and ineffective work. My husband had to turn on the ***** every time the microwave stopped because the circuit breaker tripped. 7) Renovated? Room reeked of paint, as if painted 2-3 days before we checked in. 8) Moisture throughout the room, leaving us with damp bed linens, and fogged up glasses. Apparently, there is something wrong with the air conditioning system, where the moisture needs to exit the room.
I will not book this location ever again.
Worst hotel I've stayed in with soiled sheets and linens, stench coming from my bathroom, and overall poor quality facilities. You deserve more than this.
It is ok if you need a place to crash for a few hours but would not recommend vacationing there.
Convenient Stay
The room was very spacious but the beds were very uncomfortable. Desk receptionist was very friendly and helpful. Area was not the best but room was fine.