酒店回复: Dear Value Guest,Thank you for such a positive review. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guest's satisfaction is our highest reward. We look forward to a return visit from you in the future.Best wishes,Hotel management
酒店回复: 尊敬的尹锡先生:
感谢您近期选择入住越南河静美利亚酒店 (Vinpearl Ha Tinh, Affiliated by Meliá),并抽出时间分享您的入住体验。我们很高兴听到您对我们友好的员工和全新设施的整洁表示赞赏。
我们非常重视您对我们设施在晚上10点后关闭的反馈。我们理解这可能给您带来一些不便,但我们一定会认真考虑您的意见,不断改进我们的服务。再次感谢您的宝贵意见。
我们期待很快再次欢迎您光临越南河静美利亚酒店 (Vinpearl Ha Tinh, Affiliated by Meliá)。
此致,
宾客体验团队
酒店回复: Xin chào Kitty Fang, Thank you for choosing Melia Vinpearl Ha Tinh for your recent stay and taking the time to share your experiences. We are glad to know that we were able to make your stay enjoyable and that our hospitality reached your expectations. Our goal is always to make sure that all our guests have a nice stay with us. We take note your comment about electric iron in room. In Melia Vinpearl Ha Tinh, we provide electric iron for guest upon request. Should you need to use, don't hesitage to contact our reception or dial number "1" to Melia ConnectOnce again, our most sincere thanks for your comments. We look forward to welcoming you back to Melia Vinpearl Ha Tinh soon. Warm regards, Le Dinh Quan General Manager Melia Vinpearl Ha Tinh
5.0分
豪华房
商务出差
房间空调开不了,有点闷。
淡季早餐有点简单。
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酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your review of our hotel. On behalf of our entire team, I would like to sincerely apologize that your experience with our services did not meet your expectations. We truly appreciate your candid feedback, which we will carefully address to make improvements.It is our hope that you will give us another opportunity to serve you in the near future. Thank you once again, and we look forward to welcoming you back soon on your next visit.Sincerely,Hotel Management
5.0分
豪华房
家庭亲子
原文
翻译由AI提供
酒店地理位置优越,位于市中心,对于带孩子的家庭或成人出行都非常方便。
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酒店回复: 尊敬的客户!
感谢您抽出宝贵时间与我们分享您最近在河静美利亚珍珠岛酒店的入住体验。我们很高兴得知您对酒店的位置和卧室的质量印象深刻。请放心,您的善意话语和赞美将分享给所有员工,因为这肯定会激励所有员工继续提供优质服务,并为您即将到来的访问带来超出您期望的体验。
祝您和您的家人身体健康、事业成功!
此致,
黎廷泉
CEO
河静美利亚珍珠岛酒店
床睡的很舒服,服务也很不错,也很安静,挺推荐的,价格也不贵
酒店不错,虽然我觉得它达不到五星级标准。
不过重要的是,房间很好,床非常舒服,浴室也很棒。
我入住期间正好赶上博罗依台风。选择这家酒店是因为它采用大型钢筋混凝土框架结构,有巨大的中心核心筒以确保稳定性,我知道即使遇到200公里/小时的阵风,它也会纹丝不动。但外立面就不同了,它采用了幕墙系统,带有防雨板和玻璃。立柱在阵风中晃动变形,玻璃也在嘎吱作响,来回晃动。雨水从立柱处渗了进来。在我那一层,一块防雨板被吹掉了,有几位客人不得不更换房间。那真是个疯狂的夜晚。
但最主要的是,没有人受伤,建筑结构完好无损,而且在最强风力减弱仅两小时后,出色的员工就在早上8点半把早餐送到了房间。
很棒的酒店。房间很好,干净,床很舒服。
质量很好。很满意。
很好
酒店员工很亲切,而且感觉是新盖的,非常干净。唯一有点遗憾的是,晚上10点以后,包括酒吧在内的所有便利设施都关门了。
继续选择美利亚珍珠酒店,带来了更多的惊喜,房间给了升级是25楼转角房间,城市景色一览无遗。酒店的黑白系装修风格和楼下超市商场配置,让人满意。餐厅在5楼,风景相当不错,有户外花园。早餐丰富。玉米蟹肉羹和鸡肉粉相当不错!房间最好配电熨斗就更好啦!楼下停车方便下次来还会选择入住!
房间空调开不了,有点闷。
淡季早餐有点简单。
酒店地理位置优越,位于市中心,对于带孩子的家庭或成人出行都非常方便。
市中心位置,四季恒温泳池,房间大,有电动车充电桩。