酒店回复: Thank you, Ivan! We’re so glad you had a great stay — ¡y gracias por su comentario! We hope to welcome you back to Holiday Inn Express again soon.
5.0分
家庭亲子
Liked the sausage links better than the patties at breakfast. Liked the variety at breakfast. Need softer beds.
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酒店回复: Thank you so much for taking the time to leave us a review. We are glad you enjoyed the breakfast and appreciate your feedback. We will pass along your comments about the beds to IHG so we can help to make the guest experience the best it can be. Hope to have you stay again soon!
5.0分
情侣出游
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Stopped there for the first time on our way to New Jersey a couple weeks earlier. Enjoyed it so much we stopped there again on our way back to Florida even though we usually drive about 60 miles further south.
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酒店回复: Thank you for sharing this! We’re honored you chose to stop with us not once but twice on your trip. It means a lot that you adjusted your drive just to stay here again. We look forward to welcoming you back on your next journey north or south.
5.0分
情侣出游
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Hotel was very nice and clean. In a quiet area, right off the highway. Staff was friendly and welcoming. Breakfast was great and had many options! They have great coffee available all day as well! Highly recommend staying here.
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酒店回复: Thank you for the awesome review! We are really glad you enjoyed your stay with us and appreciate all of the kind comments. We hope you will stay with us again soon!
2.0分
商务出差
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Poor Customer Service from the Manager!
The housekeepers enter your room 2 hours before checkout time to rush you out of the hotel when your still sleeping. Trying to speak to management didn't help. Not a good experience
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酒店回复: Hi Willie — thank you for taking the time to share this. I’m sorry for the disruption and that your conversation with our team didn’t leave you feeling heard. Being woken before checkout is frustrating, and that’s not the experience we want for any guest.Our standard is to schedule housekeeping after checkout and to always knock and announce before entering. Your note that a team member entered about two hours early is concerning, and I’ve already reviewed this with housekeeping and the front desk so we reinforce timing, do-not-disturb procedures, and late-checkout notes.While we don’t typically see this concern in other reviews and we’re fortunate to hold strong ratings — including being among the top 6% of all Holiday Inn Express hotels — your experience shows we still have room to improve. One disappointing stay is one too many.If you’re willing, please contact me directly at the hotel so I can apologize personally and make this right. Thank you again for the feedback; it helps us do better for every guest.
5.0分
情侣出游
New and well appointed. Dining options nearby are limited but bbq place close by is very good! Great breakfast spread!
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酒店回复: Thank you so much for your review and we are really glad you enjoyed the breakfast. Thanks for staying with us!
5.0分
家庭亲子
The facility was very nice pool was clean check in was smooth- there was however no toilet paper or sheets for the sofa pull out
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酒店回复: Thanks for the great review and feedback! We are glad you had a nice stay and we will pass on to housekeeping to double check that rooms are stocked. We hope to see you again soon!
还行的，挺新的酒店
需要一个残疾人淋浴椅。早餐很好吃。
这次入住体验非常棒——酒店环境优美，房间宽敞，还贴心地准备了剃须膏和剃须刀等用品，24小时供应咖啡，抵达时还赠送巧克力、薯片和甜茶！早餐更是丰盛美味，从煎蛋卷、燕麦粥、薄煎饼、麦片、松饼、香肠到各种面包，应有尽有！我一定会再次入住。
出色地
Liked the sausage links better than the patties at breakfast. Liked the variety at breakfast. Need softer beds.
Stopped there for the first time on our way to New Jersey a couple weeks earlier. Enjoyed it so much we stopped there again on our way back to Florida even though we usually drive about 60 miles further south.
Hotel was very nice and clean. In a quiet area, right off the highway. Staff was friendly and welcoming. Breakfast was great and had many options! They have great coffee available all day as well! Highly recommend staying here.
Poor Customer Service from the Manager!
The housekeepers enter your room 2 hours before checkout time to rush you out of the hotel when your still sleeping. Trying to speak to management didn't help. Not a good experience
New and well appointed. Dining options nearby are limited but bbq place close by is very good! Great breakfast spread!
The facility was very nice pool was clean check in was smooth- there was however no toilet paper or sheets for the sofa pull out