酒店回复: Dear Shiyu Yuanfang, Thank you very much for sharing your feedback. We’re delighted to hear that you found our hotel to offer good value for money. We’re sorry to learn that our superior rooms were not available during your stay, and we recommend booking early to secure your preferred room type next time, and we also appreciate your comment about our location.We appreciate your positive review and look forward to the pleasure of welcoming you back again soon.Warm Regards,Swiss-Belexpress Cideng
4.7分
快捷双床房
家庭亲子
原文
翻译由AI提供
工作人员很友好，酒店也干净，可惜早餐种类有点少……总体来说还是很不错的👍
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酒店回复: 尊敬的 Liauw Su Lie，
感谢您抽出时间留下评价。我们很高兴听到您对我们员工的友善和酒店的整洁度表示赞赏。您对早餐菜单多样性的反馈对我们非常重要，我们将参考这些反馈来改进未来的服务。我们期待您下次光临，享受更美好的体验。
此致，
Swiss-Belexpress Cideng
酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We are pleased to hear that you found the room satisfactory and appreciated the newly renovated facilities. It's also great to know that our convenient location and on-site amenities, such as currency exchange and access to public transportation, contributed to a positive experience.We truly value your kind words about our service staff's politeness. Your feedback is important to us, and we hope to have the opportunity to welcome you back for an even better stay in the future.Regards,Swiss-Belexpress Cideng
5.0分
表示大床房
商务出差
原文
翻译由AI提供
一切都很好
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酒店回复: 尊敬的 Jordan Paskalis：
感谢您抽出时间给予我们最高评价和积极的入住体验。我们很高兴看到您的评论，尤其是对我们热情好客的评价。为您提供优质服务是我们的首要任务。
这些信息对我们保持服务和产品质量至关重要。再次感谢您，您的评论非常鼓舞人心。
我们期待您的下次光临，并与我们分享更多精彩的体验。
此致，
Swiss-Belexpress Cideng
酒店回复: Dear Yitu007,Thank you for your kind review. We are delighted to hear that you enjoyed the cleanliness and comfort of the room, as well as the variety of facilities we provide. It’s also wonderful to know that our team’s friendly service made a positive impact on your stay.We appreciate your feedback about the breakfast buffet, and we’re glad you found the variety to your liking. We look forward to welcoming you back for another great stay!Regards,Swiss-Belexpress Cideng
酒店回复: Dear Valued Guest,Thank you for taking the time to share your experience with us. We sincerely apologize that your recent stay did not meet your expectations. The issues you mentioned regarding the cleanliness of the linens, condition of the facilities, air quality, and breakfast offerings are certainly not the standards we strive to uphold.Please be assured that we have shared your feedback with our housekeeping, maintenance, and food & beverage teams for immediate review and corrective action. We take guest concerns very seriously, and your comments will help us improve both our service and facilities.We regret that your stay was not comfortable, and we would appreciate the opportunity to welcome you back in the future to provide you with a much better experience.Thank you once again for your valuable feedback.Kind regards,Swiss-Belexpress Cideng
高级房一下子就没有了，或者干脆就不开放，希望下次预订的时候可以订到。性价比还是比较高的，缺点是位置有点偏僻。
工作人员很友好，酒店也干净，可惜早餐种类有点少……总体来说还是很不错的👍
整体服务很好。
早餐中规中矩，房间里没有冰箱。
去主要景点交通很方便。
空调有点不给力。
位置还不错，附近有便利店和餐馆。房间很干净，床很舒服，提供基本的洗漱用品。熨斗需要向前台索取。房间不隔音，能听到隔壁房间的声音。总的来说，如果再去雅加达，我还会选择住这里。
房间非常干净宽敞，适合商务旅客。位置也很好。
房间还可以，设施刚翻新过。吃饭后，换汇楼下都有。座公交也挺方便。整体好了，服务人员挺有礼貌的。整体还可以吧。
一切都很好
大床房，房间里面干净整洁舒适。设施齐全。服务态度很好，微笑服务。早餐是自助早餐，价格合人民币40多块钱一个人。种类还算多。
这已经是我第二次住在这里了。第二次我带了一群朋友来，所有人都非常满意。下次如果再去独立清真寺附近，肯定还会选择Swiss Belexpress Cideng Gambir Tanahabang。
真的不知道这个4.7的评分是怎么来的，没有差评是怎么来的，这个酒店真的没有更差只有最差，床单都快洗发黑了，厕所反臭味，空调老到冒臭味，房间一股令人作呕的味道，外面的走道地毯脏的快黑了，网上说早餐好，没有牛奶的咖啡，炸干的炸鸡，除了水果还不错，餐厅的卫生还可以，没了。
如果不是凌晨才入住，肯定一分钟都不会待。