酒店回复: Thank you very much for your kind feedback! We're delighted to hear that you enjoyed the scenery, appreciated our new facilities, and felt welcomed by our team. We're especially glad you found your stay to be a great value. We hope to welcome you back very soon at easyHotel Marseille Euromed!Yannis, General Manager easyHotel Marseille Euromed
酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We deeply apologize for the inconvenience you experienced during your stay. It is unacceptable that you were not informed about the deposit, and we will review our communication to avoid such surprises in the future.We also sincerely apologize for the issues with the hair dryer and shower products. This is not the standard of service we aim to provide, and we understand your frustration. Your comments have been shared with the team to ensure such situations are addressed more efficiently going forward.We hope you’ll consider giving us another chance to provide a better experience next time.Yannis - Director easyHotel Marseille Euromed
酒店回复: Dear Guest,Thank you for sharing your experience. We’re glad you found the room’s amenities, such as the USB port, convenient. Our rooms are designed to maximize space while ensuring essential comfort.We appreciate your feedback regarding the noise and will take it into account. For future stays, don’t hesitate to request a quieter room if available. We hope to welcome you again soon!Yannis - Director easyHotel Marseille Euromed
景色很好,设施很新,服务态度很好,性价比极高的选择
离电车站和其他景点非常近,很方便!!房间很干净,床也很舒服。房间里真的就只有一张床哈哈哈,但放行李箱的空间还是有的。吹风机、电热水壶这些可以在前台借。工作人员非常亲切,住得很愉快:) 不过,最后一天浴室天花板的灯那里漏水了。尽管如此,他们也检查了,总体来说还是不错的。
1.在没有任何预先提示的情况下,收取了100欧元押金(至少我预定时没有,我是在反复确认没有提到需要押金的情况下才预定的)
2.房间没有电吹风,需要到前台借。
3.房间里的沐浴露洗发水瓶子是空的,向前台工作人员索要后,对方竟然不知道新的在哪里,开始打电话四处询问,并承诺帮我送到房间。从晚上八点多到十一点多,我多次下楼追问,仍然没有得到沐浴露和洗发水,更没有人送来房间。我只好用洗手液洗了头。直到我吹干头发,将借用的电吹风送回楼下,前台工作人员还没找到我要的东西,并借口说“现在太晚了”。哈哈,他也知道太晚了,我第一次来找他的时候可一点也不晚。在一家酒店,居然花两个多小时找不到一瓶沐浴露和洗发水,何其荒谬。
房间紧凑,两张单人床紧挨着。充电有USB接口。不提供纸巾,卷筒纸够用。临街会有点吵,睡眠质量好可忽略。
酒店很新,非常干净。前台工作人员非常乐于助人,细致周到,态度也很好。入住时需要支付100欧元的押金,但在我退房当天就退回了我的账户。
酒店位置很好,步行即可到达很多地方。有轨电车站和De Brouckère地铁站都在附近。
考虑到酒店提供的服务,价格非常合适。
唯一的小问题是床比一般酒店的要高,而且窗户不能打开。不过酒店有中央空调。
总的来说,我们住得很满意。
我很喜欢酒店的位置,离市中心非常近,而且周围街区看起来也很安全。酒店很不错,单人房住着很舒服,我唯一注意到的是房间和浴室里有点灰尘,但我肯定会再选择住在这里的。另外,前台的工作人员都非常友好。
位置很方便,虽然稍微有点偏。其他方面都挺好的,酒店附近有电车可以直达市中心。
房间很新但是房间很小,交通便利附近有超市,餐厅,地铁站和电车站,去市中心和火车站都很快,好评好评好评
酒店位置很好,从中央车站步行即可到达。工作人员会讲英语,沟通无障碍。房间干净整洁,但遗憾的是没有暖气,非常冷,而且房间太小,住起来不太舒服。
房间没有吹风机需要去前台要,早上十点退房,廉价航空一样的酒店体验