酒店回复: Thank you for taking the time to leave us a review, we hope to see you again soon.
3.0分
其他
原文
翻译提供方：Google
空调系统太旧了
房间不错，但空调系统太旧了，让我呼吸有些困难。
5.0分
其他
Staff was kind and room was clean. My girlfriend complained it was too cold, but that was because of me AC works great.
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酒店回复: Thank you for choosing to stay with us. We are glad you enjoyed our brand-new heat & air units. We hope to se you again soon.
5.0分
其他
Stayed here for a football game. Very clean and well appointed. Easy check in. Close to downtown and Neyland stadium.
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酒店回复: Thank you, we are glad you enjoyed our beautiful hotel close to downtown and Neyland Stadium. We hope to see you again soon.
4.0分
情侣出游
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Last time I stayed at this property was January 2025 and I decided I wouldn’t go back. The name is now Hawthorne so I missed the connection and booked it. I was pleasantly surprised at how much nicer it is. The updates are nice. It was an enjoyable stay.
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酒店回复: Thank you for giving us another opportunity to serve you. We value your feedback and we hope to see you again soon.
4.0分
情侣出游
I didn't care for the parking area, but once inside I was happy with the room.
酒店回复: Thank you, we hope to see you again soon.
4.0分
商务出差
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Bed was way to soft, I sleep on my sides, and when I woke up my back was messed up because apparently I slept in a "Hammock". Also the area/parking lot was sketchy
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酒店回复: Hello Paul, thank you for taking the time to leave us a review. We value your business and feedback. We are sorry to hear you did not sleep well on our beds. We are sad to hear that you felt our area was sketchy. We are located in a great area here in the heart of Knoxville, just 6.5 miles from the University of Tennessee and downtown. We do hope to have another opportunity to serve you again in the future.
5.0分
其他
Knoxville Trip
I highly recommend this hotel. Friendly staff, clean facility and great location. The best room we have booked in years. We will be back.
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酒店回复: Thank you so much. we value your feedback and we hope to see you again soon.
4.0分
其他
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Room and hotel was good. But we had a suite with kitchen area and there was no silverware, plates, cups or anything else to use in the kitchen area. Asked at front desk and they said they did not have them. This should have been disclosed as what good is a kitchen area if you don’t have things to eat with?
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酒店回复: Thank you, David, we value your business and feedback. Our Hawthorn is fairly new, and it will be stocked with the needed items in the near future. We do hope to have another opportunity to serve you again in the future.
方便、干净、安全
干净、方便，但考虑到设施的水平，对于比赛周末来说非常昂贵。电梯很脏，需要进行大量维护。
距离诺克斯维尔市中心稍远，很难打到 Uber 进城，出城还好 :)
总体来说，住宿体验非常好！
空调系统太旧了
房间不错，但空调系统太旧了，让我呼吸有些困难。
Staff was kind and room was clean. My girlfriend complained it was too cold, but that was because of me AC works great.
Stayed here for a football game. Very clean and well appointed. Easy check in. Close to downtown and Neyland stadium.
Last time I stayed at this property was January 2025 and I decided I wouldn’t go back. The name is now Hawthorne so I missed the connection and booked it. I was pleasantly surprised at how much nicer it is. The updates are nice. It was an enjoyable stay.
I didn't care for the parking area, but once inside I was happy with the room.
Bed was way to soft, I sleep on my sides, and when I woke up my back was messed up because apparently I slept in a "Hammock". Also the area/parking lot was sketchy
Knoxville Trip
I highly recommend this hotel. Friendly staff, clean facility and great location. The best room we have booked in years. We will be back.
Room and hotel was good. But we had a suite with kitchen area and there was no silverware, plates, cups or anything else to use in the kitchen area. Asked at front desk and they said they did not have them. This should have been disclosed as what good is a kitchen area if you don’t have things to eat with?