标牌上写着 La Quinta 和 Hawthorn Extended Stay,这两个名字在 Tripadvisor 上是分开存在的。我在高速公路上看到了 La Quinta 的标志,就朝那个方向走去。如果我知道事情会如何发展,我会在隔壁的 Red Roof Inn 登记入住。我承认自己太累了,准备睡觉了,所以提到 179 美元加上其他费用并没有让我感到太过惊讶。我住过很多 La Quintas,觉得它们安全、舒适,值得多花点钱。登记入住相对容易,人们也很友好。我对房间的第一印象很棒,很干净,发现一个全尺寸的冰箱和冰柜是一个惊喜。浴缸看起来是洗去路上的污垢和放松身心的完美场所,只是底部的沙砾,我猜是防滑的,很不舒服。淋浴有两种设置。水槽旁边没有杯子,也没有垃圾桶,它在一个更大的垃圾桶旁边的厨房里。毛巾和浴巾很充足。粘在马桶上的纸条让我有点疑惑,尤其是在发现橡皮筋还粘在上面之后。小厨房里的大微波炉有异味,没用。冰箱和冰柜干净、冰凉。烹饪台面我相信是电磁炉,用起来会很好,但显然你必须自带锅碗瓢盆/餐具/银器/洗洁精/纸巾。长柜台有两把椅子,很适合工作。我找不到信息包,上面分享了可用的设施、酒店布局、附近有哪些餐馆等。有电视频道列表,但不是最新的。遥控器上有一个隐藏字幕按钮,但不起作用。白色的床单、枕头和床上的被套让床看起来如此温馨、干净。床很凹凸不平,完全不是我以前在拉昆塔酒店住宿时所期待的。特大床中间还有一个脊状物,确保我必须睡在一边或另一边。我考虑过把床垫垫拿掉,以为是床垫垫导致凹凸不平,但下面的床垫看起来也不怎么样。没有舒缓的沐浴,也没有安稳的睡眠。绝对不值得多花钱。我本来希望吃一顿丰盛的早餐。有很多选择;炒鸡蛋、香肠馅饼、饼干、肉汁、吐司、百吉饼、水果等。两种咖啡虽然很热,但味道并不好。我开车回家时在 Pilot 停下来喝了一大杯。我希望我当时在莱克星顿的 La Quinta 酒店停留,价格只有一半,而且各方面都好得多。
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酒店回复: Thank you for taking the time to leave us a review, we value your feedback and business. Our hotel is a Dual- Brand Property with 56 rooms under LaQuinta and 40 rooms under Hawthorn. It seems you stayed in one of the New Hawthorn rooms. We would like to apologize that your visit with us was anything short of exceptional. We would like to invite you back in hopes of mending any harsh feelings you may have towards our Beautiful Hotel. We do hope to see you again soon.
4.0分
情侣出游
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Last time I stayed at this property was January 2025 and I decided I wouldn’t go back. The name is now Hawthorne so I missed the connection and booked it. I was pleasantly surprised at how much nicer it is. The updates are nice. It was an enjoyable stay.
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酒店回复: Thank you for giving us another opportunity to serve you. We value your feedback and we hope to see you again soon.
4.0分
商务出差
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Bed was way to soft, I sleep on my sides, and when I woke up my back was messed up because apparently I slept in a "Hammock". Also the area/parking lot was sketchy
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酒店回复: Hello Paul, thank you for taking the time to leave us a review. We value your business and feedback. We are sorry to hear you did not sleep well on our beds. We are sad to hear that you felt our area was sketchy. We are located in a great area here in the heart of Knoxville, just 6.5 miles from the University of Tennessee and downtown. We do hope to have another opportunity to serve you again in the future.
5.0分
其他
Knoxville Trip
I highly recommend this hotel. Friendly staff, clean facility and great location. The best room we have booked in years. We will be back.
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酒店回复: Thank you so much. we value your feedback and we hope to see you again soon.
4.0分
其他
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Room and hotel was good. But we had a suite with kitchen area and there was no silverware, plates, cups or anything else to use in the kitchen area. Asked at front desk and they said they did not have them. This should have been disclosed as what good is a kitchen area if you don’t have things to eat with?
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酒店回复: Thank you, David, we value your business and feedback. Our Hawthorn is fairly new, and it will be stocked with the needed items in the near future. We do hope to have another opportunity to serve you again in the future.
5.0分
其他
Happy repeat customer
Second time staying there. Really like the place.
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酒店回复: Thank you so much. We are glad to hear you enjoyed your visit and we look forward to seeing you again soon.
5.0分
其他
Renovated room was large with good sized kitchen. Staff efficient.
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酒店回复: Thank you for taking the time to leave us a review. We are glad you enjoyed your visit and hope to see you again soon.
5.0分
商务出差
We were happy with room. Breakfast was good. Staff was very friendly.
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酒店回复: Thank you so much! We are glad to know you enjoyed your visit with us and hope to see you again soon.
4.0分
其他
Maryville
My stay was good. Front desk was nice and very helpful
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酒店回复: Thank you for taking the time to leave us a review. We are so pleased to know you enjoyed your stay with us. And, delighted to hear you found our Front Desk Team to be friendly and helpful. We hope to see you again soon.
5.0分
其他
Great hotel that had cupcakes for gamesay!
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酒店回复: Thank you for choosing to stay with us. We are glad you enjoyed the cupcakes and hope to see you again soon.
标牌上写着 La Quinta 和 Hawthorn Extended Stay,这两个名字在 Tripadvisor 上是分开存在的。我在高速公路上看到了 La Quinta 的标志,就朝那个方向走去。如果我知道事情会如何发展,我会在隔壁的 Red Roof Inn 登记入住。我承认自己太累了,准备睡觉了,所以提到 179 美元加上其他费用并没有让我感到太过惊讶。我住过很多 La Quintas,觉得它们安全、舒适,值得多花点钱。登记入住相对容易,人们也很友好。我对房间的第一印象很棒,很干净,发现一个全尺寸的冰箱和冰柜是一个惊喜。浴缸看起来是洗去路上的污垢和放松身心的完美场所,只是底部的沙砾,我猜是防滑的,很不舒服。淋浴有两种设置。水槽旁边没有杯子,也没有垃圾桶,它在一个更大的垃圾桶旁边的厨房里。毛巾和浴巾很充足。粘在马桶上的纸条让我有点疑惑,尤其是在发现橡皮筋还粘在上面之后。小厨房里的大微波炉有异味,没用。冰箱和冰柜干净、冰凉。烹饪台面我相信是电磁炉,用起来会很好,但显然你必须自带锅碗瓢盆/餐具/银器/洗洁精/纸巾。长柜台有两把椅子,很适合工作。我找不到信息包,上面分享了可用的设施、酒店布局、附近有哪些餐馆等。有电视频道列表,但不是最新的。遥控器上有一个隐藏字幕按钮,但不起作用。白色的床单、枕头和床上的被套让床看起来如此温馨、干净。床很凹凸不平,完全不是我以前在拉昆塔酒店住宿时所期待的。特大床中间还有一个脊状物,确保我必须睡在一边或另一边。我考虑过把床垫垫拿掉,以为是床垫垫导致凹凸不平,但下面的床垫看起来也不怎么样。没有舒缓的沐浴,也没有安稳的睡眠。绝对不值得多花钱。我本来希望吃一顿丰盛的早餐。有很多选择;炒鸡蛋、香肠馅饼、饼干、肉汁、吐司、百吉饼、水果等。两种咖啡虽然很热,但味道并不好。我开车回家时在 Pilot 停下来喝了一大杯。我希望我当时在莱克星顿的 La Quinta 酒店停留,价格只有一半,而且各方面都好得多。
Last time I stayed at this property was January 2025 and I decided I wouldn’t go back. The name is now Hawthorne so I missed the connection and booked it. I was pleasantly surprised at how much nicer it is. The updates are nice. It was an enjoyable stay.
Bed was way to soft, I sleep on my sides, and when I woke up my back was messed up because apparently I slept in a "Hammock". Also the area/parking lot was sketchy
Knoxville Trip
I highly recommend this hotel. Friendly staff, clean facility and great location. The best room we have booked in years. We will be back.
Room and hotel was good. But we had a suite with kitchen area and there was no silverware, plates, cups or anything else to use in the kitchen area. Asked at front desk and they said they did not have them. This should have been disclosed as what good is a kitchen area if you don’t have things to eat with?
Happy repeat customer
Second time staying there. Really like the place.
Renovated room was large with good sized kitchen. Staff efficient.
We were happy with room. Breakfast was good. Staff was very friendly.
Maryville
My stay was good. Front desk was nice and very helpful
Great hotel that had cupcakes for gamesay!