酒店回复: Thank you for taking the time to share your experience. We believe there may be some confusion, as your review references “Twin Peak Lodge,” but this page is for Eagle River Lodge.That said, we take guest comfort and rest very seriously and we understand how important proper window coverings are for quality sleep. Your comments about blackout curtains are helpful, and we’ll keep them in mind as we continue to improve our accommodations.
酒店回复: We are very pleased that you enjoyed your stay, and appreciate that you chose our hotel. We are actually working on overflow parking in the empty lot across the street, so that can address the concerns over space. We hope you'll stay with us again if you return to the area!
酒店回复: Thank you so much for your glowing review and for choosing to stay with us multiple times! We are thrilled to hear that you find our accommodations spotlessly clean and well-equipped with all the necessary amenities. It's great to know that our location's convenience made your stay even more enjoyable.Our team works hard to provide a comfortable and pleasant experience for all our guests, so we truly appreciate your kind words about our staff. We look forward to welcoming you back on your next visit!
酒店回复: Thank you for your kind words! We're delighted to hear that our team made your arrival smooth and welcoming. It was truly our pleasure to have you both, and we’d love to welcome you back next year. Safe travels until then!
酒店回复: Thank you so much for your glowing review! We're thrilled to be your go-to hotel in Anchorage and to hear that you had such a great experience. Providing a clean, safe, and convenient stay is always our top priority, so knowing that we’ve earned a 10 out of 10 from you means the world to us. We look forward to welcoming you back on your future visits!
5.0分
商务出差
原文
翻译提供方:Google
我因为工作原因在这里住过很多次,这里绝对是最舒适、最温馨的住宿之一。我对这里没有任何不好的评价。
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酒店回复: Thank you for your kind words Joshua! We’re thrilled to hear that you’ve had such positive experiences staying with us for work. Our team takes great pride in creating a welcoming and comfortable environment for every guest, and it means a lot to know that our efforts have made a difference for you. We truly appreciate your continued support and look forward to welcoming you back again soon
5.0分
其他
原文
翻译提供方:Google
干净、位置便利、设施舒适。每次去鹰河探亲都会住在这里
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酒店回复: Thank you for your thoughtful review! We're so glad you enjoyed our clean and comfortable accommodations in a location that works well for you. It’s wonderful to hear we’ll be your go-to stay when visiting family in Eagle River—we look forward to welcoming you back!
5.0分
其他
原文
翻译提供方:Google
房间干净舒适。一切都是新的,而且升级了。工作人员礼貌、友好、反应迅速。非常适合一周探亲的好地方。
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酒店回复: Thank you for your wonderful review! We're delighted to hear that you found our rooms clean and comfortable, and that you appreciated the recent upgrades. Our team takes pride in being polite, friendly, and responsive, so your kind words mean a lot to us. We're glad you had a great stay while visiting your family and we look forward to welcoming you back in the future!
酒店和服务的体验都非常好,但是餐具的数量不足且不齐全。
服务和设施都还行。
鹰河酒店点评
我最近入住双峰旅馆 (Twin Peak Lodge) 时,不幸地受到了房间照明严重影响。酒店外的路灯在夜晚格外明亮,而我们房间的窗帘却无法有效遮光。窗帘边缘有明显的缝隙,导致大量光线漏入房间。
这种强烈的光污染严重影响了我们的睡眠。我们的孩子很难安顿下来,而我们这些成年人则整晚醒来多次。强烈的光线几乎让我们无法获得所需的休息。对于任何对光线敏感的人来说,这可能是一个大问题。
我希望酒店管理层能够解决这个问题,或许可以安装完全遮盖窗户的遮光窗帘。良好的睡眠是任何酒店住宿的基本组成部分,但不幸的是,我们这次入住期间并没有获得良好的睡眠。
我非常喜欢这家酒店,房间和员工的服务都让我惊喜不已。这家酒店的优点很多。
唯一的缺点是停车位。房间多过停车位,而且酒店所在的区域没有其他停车位。如果他们能解决停车问题,这家酒店就完美了。
感谢您美好的住宿体验
过去几个月我在这里住过 4 或 5 次,每次都住不止一晚。这里一尘不染。有常见的冰箱、冰柜和微波炉。步行 2 分钟即可到达酒铺。开车到杂货店非常近,开车到不同类型的餐厅也很近(Pizza Man、快餐店、墨西哥餐厅、牛排店等)。酒店靠近通往安克雷奇(15-20 分钟车程)和帕尔默-瓦西拉山谷的匝道。所以这里干净、舒适、交通便利、位置便利。此外,员工很友好,不会挤在太过繁忙的安克雷奇市中心。
工作人员非常友善,热情地接待了我和我丈夫。我们比预期晚到,但很快就办理了入住。感谢你们的款待,我们希望明年再来!
我们在安克雷奇地区最喜欢的新酒店!我们每次来安克雷奇都会住在这里。超级干净安全,步行即可到达咖啡馆和餐厅。满分10分!
我因为工作原因在这里住过很多次,这里绝对是最舒适、最温馨的住宿之一。我对这里没有任何不好的评价。
干净、位置便利、设施舒适。每次去鹰河探亲都会住在这里
房间干净舒适。一切都是新的,而且升级了。工作人员礼貌、友好、反应迅速。非常适合一周探亲的好地方。