酒店回复: Mary, the feedback regarding noise levels and guest experience has been noted. The team strives to provide a comfortable stay, and your perspective is valued. Your comments about service interactions and amenities have been shared with management for consideration.
酒店回复: Thank you for sharing your feedback, Emily. We're sorry to hear that your experience did not meet expectations. We will certainly look into the issues you mentioned to ensure improvements moving forward.
酒店回复: Maria, thank you for your thoughtful feedback! We’re happy we could accommodate your request for adjoining rooms and that you found everything clean, comfortable, and welcoming. It’s wonderful to hear our front desk team made a positive impression throughout your stay. We hope to host you again on your next family visit.
5.0分
家庭亲子
原文
翻译提供方：Google
一切都很棒，酒店很漂亮！千万别错过地下室的Speakeasy酒吧！
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酒店回复: Mark, the team is thrilled you enjoyed your stay at Hotel Indigo West Chester - Downtown, an IHG Hotel. It’s wonderful to hear you appreciated the unique charm of the property and discovered the basement speakeasy. We look forward to welcoming you again soon.
5.0分
其他
原文
翻译提供方：Google
这家酒店太棒了。酒吧很棒，员工非常友好热情。我非常享受这次住宿，期待下次入住。
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酒店回复: Robert, thank you for the glowing review! We’re so pleased to hear you enjoyed the bar and had such a positive experience with our friendly, social staff. It’s wonderful to know your stay was memorable—we look forward to welcoming you again soon!
3.0分
其他
原文
翻译提供方：Google
墙壁很薄，空调很安静，所以你可以听到其他房间和楼层的很多噪音
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酒店回复: Keith, thank you for sharing your experience. The team always strives to provide a comfortable environment for everyone, and your feedback about the overall setting is appreciated. Your comments are being noted as part of ongoing efforts to enhance guest comfort.
1.0分
其他
原文
翻译提供方：Google
我对这里印象很不好。工作人员要求多拿毛巾，简直是疯了。我不会再来了。楼下餐厅的员工更糟糕。
5.0分
其他
原文
翻译提供方：Google
很棒的服务。工作人员非常友好。早餐区域非常有限。希望餐厅能早点开业。
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酒店回复: Hello Charles, our team is delighted you enjoyed our great location and friendly service. We appreciate your feedback regarding the breakfast area and restaurant hours and will review it carefully. Thank you for sharing your experience with us!
5.0分
家庭亲子
原文
翻译提供方：Google
很棒的海鲜餐厅。这是一家美食家的酒店！太棒了。
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酒店回复: Jennifer, the team at Hotel Indigo West Chester - Downtown is thrilled you enjoyed the culinary experience during your stay. It’s fantastic to know the dining made such a memorable impression. We hope to welcome you back soon for more delicious moments!
5.0分
其他
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We always stay at Hotel indigo when doing business in Westchester— it is absolutely the BEST hotel in the area. Great service, perfect location and delicious restaurant right onsite. I won’t stay anywhere else! Worth the $$$, 5 stars ⭐️.
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酒店回复: British, it’s wonderful to hear you had such a fantastic experience at Hotel Indigo West Chester - Downtown, an IHG Hotel. The team is glad you enjoyed the attentive service, convenient setting, and inviting on-site dining. Your loyalty and recommendation mean a great deal. Everyone looks forward to welcoming you back on your next visit.
S
真是个笑话！！！他们可能把酒店翻新了，但既没换管道，也没做隔音。每次冲马桶，都像海啸一样。我从来没有见过这么吵的！！！！你什么动静都能听见。婚礼派对结束后，整晚都吵个不停！！！我不得不打电话给前台帮忙！！！他们也很粗鲁！！！再也不来了！！！！周末早上6:30之前连咖啡都喝不到……👎
酒店是全新的，装饰件和接缝处仍然有木腻子。酒吧里的酒根本喝不下去。对于一家试图打造高档的酒店来说，装潢简直荒谬。对细节的关注严重不足。以后还会再来华纳酒店。
参加家庭活动入住两天。我们订到了相邻的房间。房间非常干净、舒适、宽敞。前台办理入住和退房服务都很专业，而且服务期间也很周到。
一切都很棒，酒店很漂亮！千万别错过地下室的Speakeasy酒吧！
这家酒店太棒了。酒吧很棒，员工非常友好热情。我非常享受这次住宿，期待下次入住。
墙壁很薄，空调很安静，所以你可以听到其他房间和楼层的很多噪音
我对这里印象很不好。工作人员要求多拿毛巾，简直是疯了。我不会再来了。楼下餐厅的员工更糟糕。
很棒的服务。工作人员非常友好。早餐区域非常有限。希望餐厅能早点开业。
很棒的海鲜餐厅。这是一家美食家的酒店！太棒了。
We always stay at Hotel indigo when doing business in Westchester— it is absolutely the BEST hotel in the area. Great service, perfect location and delicious restaurant right onsite. I won’t stay anywhere else! Worth the $$$, 5 stars ⭐️.