酒店回复: Dear Valued Guest ,Warm greetings and thank you having chosen Hilton Garden Inn Rayong as the hotel of choice and for having taking time to share your feedback in this relating to your recent stay at Hilton Garden Inn Rayong, Thailand.We apologized, we were not able to provide you with a satisfactory experience during your recent stay. Your satisfaction is very important to us, and we truly appreciate your feedback regarding the spotty WiFi signal and the slow drainage in the bathroom. Your comments have been shared with our team and have helped us to improve our guest experience.Once again thank you for your kind feedback, and we look forward to welcoming you back to Hilton Garden Inn Rayong in the near future.Sincerely,Hilton Garden Inn Rayong
2.0分
特大床一室房
商务出差
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1.水温很难调节，忽冷忽热
2.订双人房，结果给无障碍房型，浴室占用了房间许多空间。应该先告知是否接受此房型才是！
3.电梯很慢，电梯里很闷热。
4.高空酒吧令人失望，泳池是幼童的戏水池吗？成人根本无法游泳。
5.柜台人员只想快点完成CI，不正式视客人问的问题，只想匆匆带过。
6.只有室外停车，汽车非常曝晒。
7.洗衣机烘衣机的使用，费用偏贵。
8.健身房很多器材，但里面的气味不佳。
9.浴室的小毛巾有脚臭味。
10.房间打扫需要加强，毛发多。
11.床垫好睡，但枕头非常软塌。
12.旁边有购物中心是唯一的方便性。
13.房内很像全季酒店。
14.早餐看似丰富，但食物很廉价。
15.楼上洗澡的水声听得非常清楚。
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酒店回复: Dear Valued Guest,Warm greetings from Hilton Garden Inn Rayong.First and foremost, we would like to thank you for taking the time to share your feedback about your recent stay at Hilton Garden Inn Rayong and hope that you had a pleasant journey and reached back home safely.I am truly sorry to hear about the issues you encountered with our service quality. Please accept my sincere apologies for any inconvenience caused. Your feedback is extremely valuable to us, and we take it very seriously. Your feedback and comments have been taken and discussed with the department heads concerned for prompt review and correction of processes where necessary to ensure we exceed our guest expectation’s and deliver a pleasant experience every time.We apologize for the inconveniences you have encountered, and we appreciate your comments, as it is only through caring guests such as yourself and through your feedback that we are able to continually monitor and improve the standards of services provided.With this in mind, we once again thank you for your feedback and we hope to have the chance to welcome you back to our hotel again in the future.Sincerely, Hilton Garden Inn Rayong
特别好的市中心，服务很棒。菜系很全，值得推荐。希望下一次出差还是住这，后面商场可以换现金。大家不要机场换。
位置方便，靠近商场。喜欢房间门设计成凹进去的，不占用通道，增加了私密性。房间墙壁很厚，隔音效果很好，不会被走道或隔壁房间的声音吵到。但是游泳池真的太小了，根本游不开。健身房也很小。最糟糕的是枕头，太软了，睡下去就扁了，贴在床上，脖子很疼，感觉像是便宜酒店的枕头。
还可以，位置在一个商场旁边挺方便的，性价比高价格合理，主要这个地方也没什么酒店，所以这家算是不错的了
好很好非常好，房间卫生干净，工作人员热情礼貌，设施设备齐全。交通便利，楼下超市，商圈都很近。值得再次入住。
酒店位置很好，就在罗勇中央百货旁边，出行非常方便。这是一家新酒店，装修现代时尚，整体感觉有点像高级公寓。不过，泳池有点小，更像是装饰用的，不太适合游泳。枕头对我来说有点太软了，而且只有两部电梯，高峰期等候时间会有点长。
早餐还是相对tt较简单了点，空调感觉不大稳定，其他不错。楼顶风景绝了！
酒店地理位置优越，就在罗勇中央百货旁边，对面还有Big C超市。这次我预订的是含早餐的房间，价格大约是2300泰铢。虽然希尔顿逸林是希尔顿旗下价格比较亲民的品牌，但早餐味道很好，而且没有使用味精调味，这一点我觉得很棒。
酒店很棒，隔音效果挺好。服务人员态度很好，说话也很客气。性价比高。酒店的酒吧服务员很周到，推荐的饮品也很不错，景色优美。
对这次入住基本满意。酒店设计有格调，床品舒适，淋浴水压很足。美中不足的是，房间内WiFi信号不稳定，且洗手间地漏下水较慢，希望这些细节能有所改善。
1.水温很难调节，忽冷忽热
2.订双人房，结果给无障碍房型，浴室占用了房间许多空间。应该先告知是否接受此房型才是！
3.电梯很慢，电梯里很闷热。
4.高空酒吧令人失望，泳池是幼童的戏水池吗？成人根本无法游泳。
5.柜台人员只想快点完成CI，不正式视客人问的问题，只想匆匆带过。
6.只有室外停车，汽车非常曝晒。
7.洗衣机烘衣机的使用，费用偏贵。
8.健身房很多器材，但里面的气味不佳。
9.浴室的小毛巾有脚臭味。
10.房间打扫需要加强，毛发多。
11.床垫好睡，但枕头非常软塌。
12.旁边有购物中心是唯一的方便性。
13.房内很像全季酒店。
14.早餐看似丰富，但食物很廉价。
15.楼上洗澡的水声听得非常清楚。