No fridge, no microwave. Had to throw out expensive leftovers from my Thanksgiving dinner with my daughter who i hadn't seen in a year. Was there from Thursday til Sunday and no maid service to check trash or ask about fresh towels or bedding. Ac/heat fan was so loud had issues sleeping
1.0分
商务出差
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I was quite surprised by the appearance of the facility and the room. I thought the Wyndham name would be good, but alas, I was fooled. There was mold all over in the room. The door had the appearance of being broken in once the toilet was slow to flush. I definitely would not recommend. A jail would have better items for breakfast. The breakfast bar was dirty and mostly empty during the entire time of my stay.
1.0分
其他
The breakfast is not fresh. No fruit. At 7:30am, muffins are no more. The only breakfast are white toasts and two cereals.
1.0分
其他
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The room was not clean, the lining on both beds were extremely dirty at the bottom. Checkout was okay but the front desk can surely do better on speaking to guests with a postive attitude. Lastly it is false advertisement by displaying on the website stating there’s hot and ready continental breakfast, which there was not, and the breakfast area was also unsanitary as well, and false advertising for having supposedly having very well put rooms which was not the case. Extremely disappointing with this hotel.
2.0分
其他
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Room was fairly cleaned. We never had a remote for the tv the entire time. They never had extra pillows, towels or blankets (we were actually questioned why we needed extra). Front desk attendant actually didn’t have any shoes on. THEY DO NOT HAVE BREAKFAST (unless you count cereal and oatmeal packs). Don't count on the Mexican restaurant next door! (WE GOT FOOD POISONING!) Lots of activity from both Hotel Staff and Guests (Staff power washing doors at 9am & people yelling in the parking lots at 2am). We were very cautious about our valuables in the car because of the amount of houseless people lurking & loitering in the parking lots. Only positive thing I can say is how close it is to the University area. (If you’re hungry, take a little drive to the nearest P.Terrys)
1.0分
其他
No hot water
I couldn't take a bath.
I had to go somewhere else to bathe.
I need my regund please
1.0分
商务出差
False advertising no breakfast include , no clean towels provided bery bad unsafe location
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酒店回复: Dear Lluvia, Thank you for your feedback. We’re sorry to hear that your recent stay did not meet your expectations. Your comments have been shared with our team, and we appreciate you bringing this to our attention.
给我安排的房间极其脏乱，感觉非常不安全。我当即决定不住了，立刻离开了酒店，因为那房间看起来就像是好久没人用过一样。前台的工作人员道了歉，记下了我的电话号码，并说会给我退款。然而，一个星期过去了，他们那边却没有任何回应。这种行为非常不专业，我感到非常失望。
酒店比较老，比较旧，比较破
这绝对是奥斯汀最差的酒店之一，更别提在整个德克萨斯州了。房间里一个人待着一点都不安全，到处都是血迹，纸巾上、床单上、墙上到处都是血，而且没有干净的毛巾。差到极点！再说一遍，千万别租这家酒店！
No fridge, no microwave. Had to throw out expensive leftovers from my Thanksgiving dinner with my daughter who i hadn't seen in a year. Was there from Thursday til Sunday and no maid service to check trash or ask about fresh towels or bedding. Ac/heat fan was so loud had issues sleeping
I was quite surprised by the appearance of the facility and the room. I thought the Wyndham name would be good, but alas, I was fooled. There was mold all over in the room. The door had the appearance of being broken in once the toilet was slow to flush. I definitely would not recommend. A jail would have better items for breakfast. The breakfast bar was dirty and mostly empty during the entire time of my stay.
The breakfast is not fresh. No fruit. At 7:30am, muffins are no more. The only breakfast are white toasts and two cereals.
The room was not clean, the lining on both beds were extremely dirty at the bottom. Checkout was okay but the front desk can surely do better on speaking to guests with a postive attitude. Lastly it is false advertisement by displaying on the website stating there’s hot and ready continental breakfast, which there was not, and the breakfast area was also unsanitary as well, and false advertising for having supposedly having very well put rooms which was not the case. Extremely disappointing with this hotel.
Room was fairly cleaned. We never had a remote for the tv the entire time. They never had extra pillows, towels or blankets (we were actually questioned why we needed extra). Front desk attendant actually didn’t have any shoes on. THEY DO NOT HAVE BREAKFAST (unless you count cereal and oatmeal packs). Don't count on the Mexican restaurant next door! (WE GOT FOOD POISONING!) Lots of activity from both Hotel Staff and Guests (Staff power washing doors at 9am & people yelling in the parking lots at 2am). We were very cautious about our valuables in the car because of the amount of houseless people lurking & loitering in the parking lots. Only positive thing I can say is how close it is to the University area. (If you’re hungry, take a little drive to the nearest P.Terrys)
No hot water
I couldn't take a bath.
I had to go somewhere else to bathe.
I need my regund please
False advertising no breakfast include , no clean towels provided bery bad unsafe location