酒店回复: Sorry for the unpleasant experience you had with us, Visa! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Lisa
2.0分
其他
原文
翻译提供方：Google
没有电视、微波炉、没有 wifi
1.0分
其他
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Very unnerving and uncomfortable. I slept with my clothes on and on top of the covers. It was dusty and looked like it hadn't been swept. It was dried poop splattered on the wall over the bathroom door. Never again. They need real cleaners in there
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酒店回复: Dear Shirley,Thank you for taking the time to share your experience. We’re very sorry to hear about the cleanliness concerns and the discomfort during your stay. This is far from the standard we aim to provide, and your feedback has been shared with the housekeeping team for immediate attention.Sincerely,LisaOYO Hotel Vienna I-75
1.0分
其他
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Don’t stay here RUN!!
This is what we found in the shower in the picture there were a lot of them. I think we should be refunded the full price. There were also people yelling all night long on the second floor using the N word.
2.0分
其他
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Poorc
This is a run down motet. The room was pretty good and had o amenities. The outdixe had mattresses in apile beside the building. Would not recommended this motel.
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酒店回复: Hi, Guest! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Lisa
2.0分
其他
Not so good stay!
Hotel was dirty and lil run down! Had to call 2 diff numbers to try to get someone to the desk so we could get our keys and get in the room!
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酒店回复: Hi, Sherry! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Eva
1.0分
家庭亲子
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The floors were dirty, the sheets were dirty, the bath towels were dirty and I was electrocuted from an outlet next to the bed. There was a man sleeping in our bed when we arrived back later that night. There were drunk men outside calling out "females" "females". We felt unsafe and I am expecting a full refund since we did not end up staying more than 3 minutes there. Orbitz needs to take this place off of their site and the County/City needs to be made aware of the health and safety issues.
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酒店回复: Hi, Dee! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Lisa
1.0分
其他
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Even though I paid my money through the system, I couldn't find any official when I went to the hotel. I spent the night outside. I've never had such a bad experience before.
1.0分
其他
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The room I booked through ******* was not available. The manager said he had notified your company that there were no rooms available but yet you allowed me to book through your site. Very disappointed especially since I was evacuating from Hurrican Milton.
1.0分
商务出差
Escaping hurricane Milton they overbooked, locked their office, wouldn't answer the phone and it's been 6 days and still haven't received my refund.
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酒店回复: We are sorry for the inconvenience caused to you, Christopher! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Lisa
太可怕了，我们马上就离开了，2 个小时就足以离开那里了，哈哈哈，床闻起来像湿狗，毛巾很脏，有污渍。
没有电视、微波炉、没有 wifi
Very unnerving and uncomfortable. I slept with my clothes on and on top of the covers. It was dusty and looked like it hadn't been swept. It was dried poop splattered on the wall over the bathroom door. Never again. They need real cleaners in there
Don’t stay here RUN!!
This is what we found in the shower in the picture there were a lot of them. I think we should be refunded the full price. There were also people yelling all night long on the second floor using the N word.
Poorc
This is a run down motet. The room was pretty good and had o amenities. The outdixe had mattresses in apile beside the building. Would not recommended this motel.
Not so good stay!
Hotel was dirty and lil run down! Had to call 2 diff numbers to try to get someone to the desk so we could get our keys and get in the room!
The floors were dirty, the sheets were dirty, the bath towels were dirty and I was electrocuted from an outlet next to the bed. There was a man sleeping in our bed when we arrived back later that night. There were drunk men outside calling out "females" "females". We felt unsafe and I am expecting a full refund since we did not end up staying more than 3 minutes there. Orbitz needs to take this place off of their site and the County/City needs to be made aware of the health and safety issues.
Even though I paid my money through the system, I couldn't find any official when I went to the hotel. I spent the night outside. I've never had such a bad experience before.
The room I booked through ******* was not available. The manager said he had notified your company that there were no rooms available but yet you allowed me to book through your site. Very disappointed especially since I was evacuating from Hurrican Milton.
Escaping hurricane Milton they overbooked, locked their office, wouldn't answer the phone and it's been 6 days and still haven't received my refund.