酒店回复: Xin chào,Thank you for making InterContinental Halong Bay Resort your choice for a recent stay.It brings us great joy to know that you had an incredible time at our resort and especially appreciated your kind words for our team members. Your positive feedback serves as a great motivation for us to continuously maintain and enhance the quality of our services each day.We are honoured to have hosted your stay, and we sincerely look forward to welcoming you back to InterContinental Halong Bay Resort in the near future.Sincerely,Jesper Bach LarsenGeneral ManagerInterContinental Halong Bay Resort

酒店回复: Xin chao,Thank you for making InterContinental Halong Bay Resort your choice for a recent stay.We sincerely look forward to welcoming you back to InterContinental Halong Bay Resort in the near future.Sincerely,Jesper Bach LarsenGeneral ManagerInterContinental Halong Bay Resort

酒店回复: Xin chào 전세계통닭학살자 感谢您近期选择入住下龙湾洲际度假酒店。 我们非常荣幸有机会参与您难忘的旅程，更感谢您对我们餐厅体验的赞赏。您的满意是对整个团队最大的奖励。 每一条积极的评价都是宝贵的动力，激励着我们的团队不断提升，秉承卓越的越南式待客之道，这正是下龙湾洲际度假酒店体验的精髓所在。 我们期待着您下次再次光临。 此致， Jesper Bach L****n 总经理 下龙湾洲际度假酒店

酒店回复: Xin chao,Thank you for taking the time to share your feedback.We are pleased to learn that you appreciated the bay view room, and our prime location in Ha Long Bay. Your recognition is greatly valued, and we look forward to the opportunity of welcoming you again in the future.Sincerely,Jesper Bach LarsenGeneral ManagerInterContinental Halong Bay Resort

酒店回复: Xin chao Xiaoxiaodehuaqianji,Thank you for sharing your heartfelt review of your recent stay at InterContinental Halong Bay Resort. We are truly honored to have had the opportunity to be part of your incredible escape, and even more grateful for your kind words regarding our brand-new hotel's beautiful and tranquil environment, extensive facilities including a private beach, multiple swimming pools and engaging recreational options that provided a full day of enjoyment. We're also delighted you appreciated our rich breakfast, high-end bedding, and the overall fashionable, photogenic design of the hotel. Your satisfaction is the greatest reward for the entire team. Every positive review is a valued source of motivation, inspiring our team to continuously improve and uphold exceptional Vietnamese hospitality that defines the InterContinental Halong Bay Resort experience.We look forward to welcoming you back on your next journey.Sincerely,Jesper Bach LarsenGeneral ManagerInterContinental Halong Bay Resort

酒店回复: Xin chao,Thank you for sharing your feedback.We sincerely apologize for the inconveniences you experienced during your stay, including the room assignment, housekeeping service, and the issue with the deposit. Your concerns have been noted, and we are taking steps to prevent similar situations in the future. We regret any frustration caused and appreciate your patience as we work to improve our services. To better assist you and offer a suitable form of compensation, may I kindly ask you to share your email address with us so we can follow up with you directly? We hope to have the opportunity to welcome you back and provide a stay that fully meets your expectations.Sincerely,Jesper Bach LarsenGeneral ManagerInterContinental Halong Bay Resort

酒店回复: Xin chào,Thank you for making InterContinental Halong Bay Resort your choice for a recent stay.We are truly honored to have had the opportunity to be part of your incredible escape, and even more grateful for your kind words regarding the breakfast. Your satisfaction is the greatest reward for the entire team.Every positive review is a valued source of motivation, inspiring our team to continuously improve and uphold exceptional Vietnamese hospitality that defines the InterContinental Halong Bay Resort experience.We look forward to welcoming you back on your next journey.Sincerely,Jesper Bach LarsenGeneral ManagerInterContinental Halong Bay Resort

酒店回复: Xin chao Sascha， 感谢您抽出时间分享您近期入住下龙湾洲际度假酒店的精彩反馈。 您的好评激励着我们团队，也坚定了我们为所有宾客提供难忘非凡体验的承诺。我们期待在不久的将来再次欢迎您光临下龙湾洲际度假酒店，享受再次难忘的入住体验。 此致， Jesper Bach L****n 总经理 下龙湾洲际度假酒店

酒店回复: Xin chao,Thank you for taking the time to share your wonderful feedback regarding your recent stay at InterContinental Halong Bay Resort.Your kind words serve as a great motivation for our team and reinforce our commitment to delivering memorable and exceptional experiences for all our guests. We look forward to welcoming you back to InterContinental Halong Bay Resort for another incredible stay in the near future.Warmest regards,Jesper Bach LarsenGeneral ManagerInterContinental Halong Bay Resort

酒店回复: Xin chao Calvin Chee， 得知您近期的入住体验未能达到预期，我们深感遗憾。对于由此造成的不便，请允许我们致以最诚挚的歉意。 如果您愿意，请提供您的常用电子邮件地址，以便我们的团队与您联系，提供进一步的帮助，并确保妥善解决问题。我们真诚希望不久的将来能再次欢迎您，并通过提供您期望和应得的服务来恢复您的信心。 此致， Jesper Bach L****n 总经理 下龙湾洲际度假酒店