Staff friendly & efficient. Room was fresh & spotless. Tile flooring . The 2Q room was spacious. Small apartment sized fridge with top freezer, microwave & coffee maker. Ironing board & blow dryer. Full breakfast and 1pm ck in. Great price! Only con was getting into parking lot.
5.0分
商务出差
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It was very clean and a nicely appointed room. Staff was courteous and took good care of me.
The room tends to be noisy due to its location close to the beltway but once you get to sleep it is fine. The price was quite reasonable.
5.0分
其他
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I will definitely stay here again if traveling to Spring. The only suggestion I have is that there should be a sign for the hotel to show that you have to turn into the Shell station to reach the hotel.
4.0分
商务出差
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It's not the Ritz Carlton but it has everything that I would expect to find in a motel room (bed, toilet, shower, fridge, etc...). Have stayed here a couple of times and will probably stay here again.
Only "complaint" and it's a small one, was that there were a couple of tiny bugs crawling around but I unalived them and it was just those two.
1.0分
商务出差
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I booked a 5-day stay thinking this was a hotel, but it turned out to be more like a Section 8 motel. From day one, I reported a broken kitchen sink and horrible-smelling beddings that clearly reeked of cigarette smoke — and we don’t smoke. It was obvious the linens hadn’t been washed. For 5 days our beddings were never changed. Horrible.
Despite repeatedly informing the staff, not once were the sheets changed during our entire stay. The room constantly smelled awful, like old smoke, and the service was just as bad.
The man at reception kept saying the sink would be fixed — five days later, nothing was done. This is a low budget motel, scary and not safe. I only chose this place because it was close to my kids’ school while our home is undergoing repairs from a leak. I regret that decision deeply. If I could give this place a rating of -100, I would.
Save yourself the stress. Do not stay here. I’ll never come back.
5.0分
情侣出游
Stayed here while playing the Wildflower disc gold tournament- 2nd time here - will continue to return
1.0分
商务出差
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Go somewhere else
Water was turned off to my room. The front desk claimed it was a city thing and would be on in an hour or two. 8 hours later after telling them I want to leave and want my money back the water to my room was magically turned back on. Another thing that happened was they tried to refuse check in due to the rude lady claiming check in was at 3pm. Only after showing my reservation from them saying check in is 1pm did she finally let me check in. At the end of the day they just have terrible customer service. Not worth the constant fight with them. Go somewhere else.
3.0分
其他
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OK for a night,Hard to Find, Don't expect Cust SVC
So...The entrance to the hotel is through a Shell station off of a one way feeder road. Without this information, my GPS led me in multiple circles under and around the freeway, until I figured it out- this would be helpful information to post, as it is the only entrance/exit to the property.
Room was very clean and nicely appointed. Motel style, with doors to parking lot. AC unit was below front window, which made the curtains blow, so it didn't feel super private, nor could I totally blackout the outside floodlights that were on all night.
Breakfast bar is from 6-9am, but they evidently stop stocking it around 8:30 am. So when I came in at 8:35am to eat, there were the remains of eggs, no tortillas, the waffle batter was almost empty, syrup was empty. (Also, syrup and batter all over countertops, generally untidy breakfast spread).
The lady at the front desk was hunkered down behind the computer, so I couldn't see her. When I realized she was there, and pointed out that there wasn't any fresh food, I was told that it was almost 9 (8:43 at this point), and they don't restock. She did go and find some syrup for me. So, rather disappointed with the hospitality and service side of things.
3.0分
商务出差
You can feel that they don’t clean it. Same sheets- only cleaning with water - it’s gross
房间干净,服务周到
Staff friendly & efficient. Room was fresh & spotless. Tile flooring . The 2Q room was spacious. Small apartment sized fridge with top freezer, microwave & coffee maker. Ironing board & blow dryer. Full breakfast and 1pm ck in. Great price! Only con was getting into parking lot.
It was very clean and a nicely appointed room. Staff was courteous and took good care of me.
The room tends to be noisy due to its location close to the beltway but once you get to sleep it is fine. The price was quite reasonable.
I will definitely stay here again if traveling to Spring. The only suggestion I have is that there should be a sign for the hotel to show that you have to turn into the Shell station to reach the hotel.
It's not the Ritz Carlton but it has everything that I would expect to find in a motel room (bed, toilet, shower, fridge, etc...). Have stayed here a couple of times and will probably stay here again.
Only "complaint" and it's a small one, was that there were a couple of tiny bugs crawling around but I unalived them and it was just those two.
I booked a 5-day stay thinking this was a hotel, but it turned out to be more like a Section 8 motel. From day one, I reported a broken kitchen sink and horrible-smelling beddings that clearly reeked of cigarette smoke — and we don’t smoke. It was obvious the linens hadn’t been washed. For 5 days our beddings were never changed. Horrible.
Despite repeatedly informing the staff, not once were the sheets changed during our entire stay. The room constantly smelled awful, like old smoke, and the service was just as bad.
The man at reception kept saying the sink would be fixed — five days later, nothing was done. This is a low budget motel, scary and not safe. I only chose this place because it was close to my kids’ school while our home is undergoing repairs from a leak. I regret that decision deeply. If I could give this place a rating of -100, I would.
Save yourself the stress. Do not stay here. I’ll never come back.
Stayed here while playing the Wildflower disc gold tournament- 2nd time here - will continue to return
Go somewhere else
Water was turned off to my room. The front desk claimed it was a city thing and would be on in an hour or two. 8 hours later after telling them I want to leave and want my money back the water to my room was magically turned back on. Another thing that happened was they tried to refuse check in due to the rude lady claiming check in was at 3pm. Only after showing my reservation from them saying check in is 1pm did she finally let me check in. At the end of the day they just have terrible customer service. Not worth the constant fight with them. Go somewhere else.
OK for a night,Hard to Find, Don't expect Cust SVC
So...The entrance to the hotel is through a Shell station off of a one way feeder road. Without this information, my GPS led me in multiple circles under and around the freeway, until I figured it out- this would be helpful information to post, as it is the only entrance/exit to the property.
Room was very clean and nicely appointed. Motel style, with doors to parking lot. AC unit was below front window, which made the curtains blow, so it didn't feel super private, nor could I totally blackout the outside floodlights that were on all night.
Breakfast bar is from 6-9am, but they evidently stop stocking it around 8:30 am. So when I came in at 8:35am to eat, there were the remains of eggs, no tortillas, the waffle batter was almost empty, syrup was empty. (Also, syrup and batter all over countertops, generally untidy breakfast spread).
The lady at the front desk was hunkered down behind the computer, so I couldn't see her. When I realized she was there, and pointed out that there wasn't any fresh food, I was told that it was almost 9 (8:43 at this point), and they don't restock. She did go and find some syrup for me. So, rather disappointed with the hospitality and service side of things.
You can feel that they don’t clean it. Same sheets- only cleaning with water - it’s gross