Front desk tired to make me pay 60$ for early check in mind you it’s 10:30 . 30$ to check in at 1pm . At check out the staff was knocking on my door at 10 am and every 10 minutes after : check out is at 11am
Not the way to treat your customers
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酒店回复: Dear ,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Big Spring. we are very happy to hear that you like the stay & enjoying your stay, It is always a pleasure to receive neutral feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,VEN
5.0分
其他
Great price for the room. Clean, quiet and staff were very friendly and helpful.
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酒店回复: Dear VICTORIA,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Big Spring. we are very happy to hear that you like the stay & enjoying your stay, It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,VEN
1.0分
家庭亲子
The exterior looked desolate and shabby. The rooms themselves were clean and the bed was comfortable.
1.0分
其他
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There were no towels in the room. There was no water pressure in the sink faucet. There was no hot water in the room. I asked for towels n they took 1 bath towel n 1 face towel. The bath towel was filthy. They didnt have ice at the place either.
3.0分
其他
The room itself wasn't terrible and the beds were comfy enough. Easter pressure in shower was low. They do not have housekeeping.
3.0分
商务出差
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No hot water! This was the only substantial problem of my stay, but very important, as a cold shower has triggered a serious medical condition in me in the past. I dialed 0 an hour before check-out time to report this, but no one answered (during business hours no less).
I had to heat cups and an ice bucket of water in the microwave just to take a lukewarm shallow bath, which caused me to overstay my checkout. Fortunately for the operators, they did not try to charge me extra after they knocked on the door at checkout time and I (partly dressed) explained what was wrong.
3.0分
其他
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Host was helpful. You get what you pay for here. No water when I arrived but it was resolved within a few hrs. Don’t expect much and you won’t be disappointed. For an overnight trip, it was ok.
2.0分
其他
Not so good stay.
Only stay here if you have no other choice. One good thing was that the air conditioning worked well.
这个价格来说，酒店完全符合预期。
只有德克萨斯州圣安吉洛的速8酒店比这家更糟糕。那里没有椅子，没有地方晾衣服，热水也少得可怜。我宁愿睡在车里，也不会再住那里了。
Front desk tired to make me pay 60$ for early check in mind you it’s 10:30 . 30$ to check in at 1pm . At check out the staff was knocking on my door at 10 am and every 10 minutes after : check out is at 11am
Not the way to treat your customers
Great price for the room. Clean, quiet and staff were very friendly and helpful.
The exterior looked desolate and shabby. The rooms themselves were clean and the bed was comfortable.
There were no towels in the room. There was no water pressure in the sink faucet. There was no hot water in the room. I asked for towels n they took 1 bath towel n 1 face towel. The bath towel was filthy. They didnt have ice at the place either.
The room itself wasn't terrible and the beds were comfy enough. Easter pressure in shower was low. They do not have housekeeping.
No hot water! This was the only substantial problem of my stay, but very important, as a cold shower has triggered a serious medical condition in me in the past. I dialed 0 an hour before check-out time to report this, but no one answered (during business hours no less).
I had to heat cups and an ice bucket of water in the microwave just to take a lukewarm shallow bath, which caused me to overstay my checkout. Fortunately for the operators, they did not try to charge me extra after they knocked on the door at checkout time and I (partly dressed) explained what was wrong.
Host was helpful. You get what you pay for here. No water when I arrived but it was resolved within a few hrs. Don’t expect much and you won’t be disappointed. For an overnight trip, it was ok.
Not so good stay.
Only stay here if you have no other choice. One good thing was that the air conditioning worked well.