The room smelled extremely strong of bleach and the bathroom and vanity had black hair all over and the bathroom floor was dirty. There was black mold on the ceiling of the shower area. There was only one bar of soap for the shower and vanity. The sheets were saturated with bleach which is most likely the source of the strong bleach smell in the room. The remote for the tv was missing and the morning we were leaving we found it under the night stand. I will say that it was pretty quiet. We didn’t try the breakfast so I cannot rate it. Check-in was quick and staff was polite.
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay. I sincerely apologize for the issues you encountered, particularly with the cleanliness of your room and the strong smell of bleach. This is not the standard we strive to maintain.I appreciate you bringing these matters to our attention, as it allows us to address them promptly with our housekeeping team. We will ensure that all areas are thoroughly inspected and improved upon moving forward.I’m glad to hear that you found our staff polite and check-in efficient. Your comments about the breakfast are also noted, and I hope you'll have a chance to try it on your next visit.Thank you again for your valuable feedback. We hope to welcome you back in the future.
1.0分
家庭亲子
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This was our 2nd time staying here, our 1st time we were very pleased with the condition of the room. Yes I know this is an older property. We get to the room, which appeared clean. We had a towel with holes all in it, took a picture of. The tub was peeling and the handles on the cabinet TV stand were rusted. Took pictures of these as well. Went to the lobby to give them the towel with the holes in it and the guy at the counter was completely uncaring about the experience so far that we were having this time.
Since our daughter is going to school here, we will be up here a lot more but WILL NOT be staying here. Do not recommend
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely apologize for the issues you encountered, including the condition of the bath towels and the peeling tub, as well as your experience at the front desk.We strive to provide a comfortable and enjoyable experience for all our guests, and it is clear that we fell short during your visit. Your comments are invaluable in helping us identify areas where we can improve our services and facilities.I understand how disappointing it must have been to face these inconveniences, especially since you had a positive experience during your previous stay. Please rest assured that I will be addressing these concerns with our maintenance team to ensure that necessary repairs and improvements are made.We appreciate your feedback and hope that you might reconsider staying with us in the future, allowing us an opportunity to provide you with a better experience.
4.0分
其他
Ate breakfast next door.
Our room was clean and comfortable, hotel itself very quiet.
Staff SO friendly, will definitely stay here for future visits
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酒店回复: Thank you for your feedback regarding your recent stay. We look forward to welcoming you back soon!
5.0分
其他
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The only issue that we had was with the tv. We wanted to watch a football game but that channel would not come in on our tv. (It worked on other tv’s at the hotel)
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酒店回复: Thank you for reaching out and sharing your experience with us. I’m sorry to hear that you had trouble with the TV during your stay, especially when you were trying to catch a football game. That sounds frustrating!We appreciate your feedback, as it helps us improve our services. I’ll make sure to address this issue with our maintenance team so we can ensure all TVs are functioning properly for future guests.If there’s anything else we can do to enhance your experience or if you have any other concerns, please don’t hesitate to let me know. We hope to welcome you back soon!
1.0分
家庭亲子
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Holes in the bath towels, tub is peeling rusty handles on drawers. We will not be staying here again. Yes this is an older property and this was our 2nd time staying it, the 1st was a good experience but this will be our last. When I when to give the front desk the towel to get one with no holes in it, the guy did seem to give a care about this experience so far. Will not be recommending this place to anyone again
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely apologize for the issues you encountered, including the condition of the bath towels and the peeling tub, as well as your experience at the front desk.We strive to provide a comfortable and enjoyable experience for all our guests, and it is clear that we fell short during your visit. Your comments are invaluable in helping us identify areas where we can improve our services and facilities.I understand how disappointing it must have been to face these inconveniences, especially since you had a positive experience during your previous stay. Please rest assured that I will be addressing these concerns with our maintenance team to ensure that necessary repairs and improvements are made.We appreciate your feedback and hope that you might reconsider staying with us in the future, allowing us an opportunity to provide you with a better experience.
3.0分
其他
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We use this facility at least twice a year but the transients that stay at the back of the property are a problem. Begging for money, asking for rides, banging on door at 2:30 in the morning.
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酒店回复: Thank you for your feedback regarding your recent experiences at our facility. I sincerely apologize for the disturbances caused by transients at the back of the property. Your comfort and safety are our top priorities, and I understand how disruptive this situation can be.We are actively working with local authorities to address these issues and enhance security measures. Your input is invaluable in helping us improve our services.Thank you for bringing this to our attention, and we hope to provide you with a better experience during your next visit.
4.0分
商务出差
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Decent Stay, But Not Very Clean
The hotel was not horrible, but it did lack cleanliness. The carpets beside the chairs had visible food crumbs and chips, which was disappointing. The beds were acceptable, though not particularly comfortable. Overall, i would say it's worth this price if you just need a place to stay. However, if you're looking for something nicer this may not be the best choice
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酒店回复: Thank you for taking the time to share your experience with us. We appreciate your feedback regarding the cleanliness of your room and understand how important this is for a comfortable stay.We are sorry to hear that the carpets did not meet our cleanliness standards and that the beds were not as comfortable as expected. Your comments will be shared with our housekeeping team to ensure improvements are made.We value your input and hope you will consider staying with us again in the future.
5.0分
其他
The property was great but as a senior citizen you need a taller toilet in room 126. That toliet is a childs toilet & hard to get up off of.
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酒店回复: Thank you for your feedback regarding the toilet in room 126. We appreciate your input and understand the importance of accessibility, especially for our senior guests.We will look into this matter to ensure that all our facilities meet the needs of every guest. Your comfort is our priority, and we want to make sure your experience is as pleasant as possible.Thank you again for bringing this to our attention.
4.0分
朋友出游
Beds were comfortable. Room was very nice. One end of property was near a slightly questionable business
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酒店回复: Thank you for your feedback regarding your recent stay. We look forward to welcoming you back soon!
房间比照片上小，还有点潮湿发霉的味道。一开门就对着停车场，而且到处都是蟑螂在爬。
The room smelled extremely strong of bleach and the bathroom and vanity had black hair all over and the bathroom floor was dirty. There was black mold on the ceiling of the shower area. There was only one bar of soap for the shower and vanity. The sheets were saturated with bleach which is most likely the source of the strong bleach smell in the room. The remote for the tv was missing and the morning we were leaving we found it under the night stand. I will say that it was pretty quiet. We didn’t try the breakfast so I cannot rate it. Check-in was quick and staff was polite.
This was our 2nd time staying here, our 1st time we were very pleased with the condition of the room. Yes I know this is an older property. We get to the room, which appeared clean. We had a towel with holes all in it, took a picture of. The tub was peeling and the handles on the cabinet TV stand were rusted. Took pictures of these as well. Went to the lobby to give them the towel with the holes in it and the guy at the counter was completely uncaring about the experience so far that we were having this time.
Since our daughter is going to school here, we will be up here a lot more but WILL NOT be staying here. Do not recommend
Ate breakfast next door.
Our room was clean and comfortable, hotel itself very quiet.
Staff SO friendly, will definitely stay here for future visits
The only issue that we had was with the tv. We wanted to watch a football game but that channel would not come in on our tv. (It worked on other tv’s at the hotel)
Holes in the bath towels, tub is peeling rusty handles on drawers. We will not be staying here again. Yes this is an older property and this was our 2nd time staying it, the 1st was a good experience but this will be our last. When I when to give the front desk the towel to get one with no holes in it, the guy did seem to give a care about this experience so far. Will not be recommending this place to anyone again
We use this facility at least twice a year but the transients that stay at the back of the property are a problem. Begging for money, asking for rides, banging on door at 2:30 in the morning.
Decent Stay, But Not Very Clean
The hotel was not horrible, but it did lack cleanliness. The carpets beside the chairs had visible food crumbs and chips, which was disappointing. The beds were acceptable, though not particularly comfortable. Overall, i would say it's worth this price if you just need a place to stay. However, if you're looking for something nicer this may not be the best choice
The property was great but as a senior citizen you need a taller toilet in room 126. That toliet is a childs toilet & hard to get up off of.
Beds were comfortable. Room was very nice. One end of property was near a slightly questionable business