It may have been because we reserved a non-smoking room - but the room should not have been let to anyone even if they had a burmese tiger to board with them. Hot water in tub would not turn off, shower curtain was ripped, towels did not look clean, cove base was falling off the wall, floors were dirty, outlet for TV was fried
1.0分
其他
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OYO is an Indian company with their standards of cleanliness and business practices. If you go, inspect the room BEFORE registering. Check the bedding and bathroom especially. Don't fall for the "deposit" scam: cash only and they'll find a reason to keep it.
1.0分
其他
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Nothing I want my money back was not satisfied me and my wife couldn’t use the bathroom went threw to rooms sheets blankets was fifty please can y’all help me get my money back or another room paid to much for it it was the dirtiest room I ever got and I am a loyal member with yall bad weather tornado please I am begging yall for help
3.0分
其他
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The room was semi clean, bed was good and clean. No bed bugs detected.
Bathroom sink faucet was not secured to sink.
Toilet rocked when sat down on it at floor.
Ceiling in bathroom was in poor condition.
1.0分
商务出差
Doesn't get much worse than this. I'm surprised that Health and Safety hasn't shut it down.
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酒店回复: We are sorry to hear about your experience, James! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Lisa
2.0分
其他
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Look, I hate to leave a review that is less than complementary, but this poor lady manager has her work cut out for her to find reliable staff and a decent handyman. I am Assuming the current ownership/management is new to this property, As it dearly needs updating. While everyone on site was pleasant to me with a certain camaraderie, this is the only place I’ve ever stayed where I felt compelled to prop the only chair against the door, and removed everything from my car that I couldn’t afford to lose. Sorry for this review and maybe it can be a wake up call, but as they say facts is facts. I like to think I am fairly resilient, and I am compassionate to a fault, but when there’s not even an electric outlet in the bathroom, nor did the dingy microwave cable even reach the other wall outlet, I Think they’d have been better off, not to offer the room than to risk establishing a bad reputation. I wish them luck, hopefully they can get it together.
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酒店回复: We are sorry to disappoint you, Henry! We can understand that your stay with us has not been a pleasant one, however, we will strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Dewi
1.0分
其他
Roaches couldn't provide me with washclothes ac dos not work in room roaches everywhere I will not be back
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酒店回复: Hi, Stacy! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Dewi
2.0分
其他
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You get what you pay for, I suppose. It’s a cheap place to stay. The room itself was clean enough. The bathroom was awful. I take daily showers, and dreaded taking one on my first day. The second day I didn’t take one there, but waited until I got home.
The toilet was wobbly, the shower had mold and grime. The sink faucet was loose. There was a roach in the shower and a spider in the wall in the bathroom. It smelled bad in there.
Pro tip: Sleep with the bathroom light on and the bathroom door cracked open. Bugs are less likely to come out when there are lights on.
The bed is a spring mattress. It isn’t the most comfortable. But, it’s a place to lay your head at night.
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酒店回复: Hi, Crystal! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim
2.0分
情侣出游
Did not get fresh towels tge next day. Wash cloths had spots. We had to buy our own wash cloths and toilet paper. Curtain did not close good.
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酒店回复: Hi, Zola! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim
1.0分
其他
I didn’t know about this hotel. It’s a rat trap and totally nasty
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酒店回复: Apologies for the problems you had faced, Teresa! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
NOT the Ritz Carlton
It may have been because we reserved a non-smoking room - but the room should not have been let to anyone even if they had a burmese tiger to board with them. Hot water in tub would not turn off, shower curtain was ripped, towels did not look clean, cove base was falling off the wall, floors were dirty, outlet for TV was fried
OYO is an Indian company with their standards of cleanliness and business practices. If you go, inspect the room BEFORE registering. Check the bedding and bathroom especially. Don't fall for the "deposit" scam: cash only and they'll find a reason to keep it.
Nothing I want my money back was not satisfied me and my wife couldn’t use the bathroom went threw to rooms sheets blankets was fifty please can y’all help me get my money back or another room paid to much for it it was the dirtiest room I ever got and I am a loyal member with yall bad weather tornado please I am begging yall for help
The room was semi clean, bed was good and clean. No bed bugs detected.
Bathroom sink faucet was not secured to sink.
Toilet rocked when sat down on it at floor.
Ceiling in bathroom was in poor condition.
Doesn't get much worse than this. I'm surprised that Health and Safety hasn't shut it down.
Look, I hate to leave a review that is less than complementary, but this poor lady manager has her work cut out for her to find reliable staff and a decent handyman. I am Assuming the current ownership/management is new to this property, As it dearly needs updating. While everyone on site was pleasant to me with a certain camaraderie, this is the only place I’ve ever stayed where I felt compelled to prop the only chair against the door, and removed everything from my car that I couldn’t afford to lose. Sorry for this review and maybe it can be a wake up call, but as they say facts is facts. I like to think I am fairly resilient, and I am compassionate to a fault, but when there’s not even an electric outlet in the bathroom, nor did the dingy microwave cable even reach the other wall outlet, I Think they’d have been better off, not to offer the room than to risk establishing a bad reputation. I wish them luck, hopefully they can get it together.
Roaches couldn't provide me with washclothes ac dos not work in room roaches everywhere I will not be back
You get what you pay for, I suppose. It’s a cheap place to stay. The room itself was clean enough. The bathroom was awful. I take daily showers, and dreaded taking one on my first day. The second day I didn’t take one there, but waited until I got home.
The toilet was wobbly, the shower had mold and grime. The sink faucet was loose. There was a roach in the shower and a spider in the wall in the bathroom. It smelled bad in there.
Pro tip: Sleep with the bathroom light on and the bathroom door cracked open. Bugs are less likely to come out when there are lights on.
The bed is a spring mattress. It isn’t the most comfortable. But, it’s a place to lay your head at night.
Did not get fresh towels tge next day. Wash cloths had spots. We had to buy our own wash cloths and toilet paper. Curtain did not close good.
I didn’t know about this hotel. It’s a rat trap and totally nasty