For a large family and for the location, it was definitely worth it. There’s lots of pluses, but it’s got some areas to improve on. Nevertheless, we’d still come back again! Rooms had the right amount of beds and space. Two beds plus a large couch with a trundle bed. And they still had room for a desk, mini fridge, microwave and walk in closet. Closet is large, but having a bit more shelving or some drawers would be helpful. Bathrooms had shampoo, conditioner, body wash and soap. Having more than one towel rack, maybe extra hooks, would be helpful. Also having a separate space for the toilet would’ve also been helpful. Laundry room was across from our room, but we didn’t use it. Don’t know if they charge. Breakfast is included. Oatmeal, cereal, sausage, bacon, eggs, bagels/bread, milk, juice, coffee. Good amount of food, but not really recommended unless you got no choice. If you have time, there’s local spots with really great breakfast. Location worked out great. 10 mins or so from Camelback Ranch. 20 or so from NASCAR track. Being Dodger and NASCAR fans, this hotel spot was perfect. 15 to the outlets. 35 to the airport. 25 to downtown. Lots to do around the hotel area, but yet, still a pretty quiet area. Not must congestion. Ended up being the right place for us. Customer service when we checked in was good. Nice and friendly. Even though we checked in after midnight. Aside from that, we didn’t interact with any other employees.
3.0分
其他
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I stayed here for 1 night for business. This hotel is brand new and everything about it was positive except for the check-in experience. Pros: New, clean, spacious rooms. Fast, reliable WIFI. Smart TV with movie channels. Free parking Free, hot breakfast Cons: Front desk staff could offer better service. Tried checking in early and was told room was not ready. While I waited in lobby, 15 minutes later person comes in and is able to check into his room. It was quite an uncomfortable situation and wrote to hotel General Manager about it and have not received a response. Walls are rather thin and hallways are noisy. You can hear the doors opening and closing next door. Bring ear plugs if you’re a light sleeper.
3.0分
其他
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The staff is friendly, helpful, and good at their jobs. The property is clean and new. And our room was immaculate every day. That being said, the hotel has a couple of design flaws: 1. The bathroom has a door made of clouded glass which my travel partner was afraid would impinge upon her privacy. While the bathroom is very spacious, its door is only a few feet from the foot of the pair of queen beds. Thanks to the glass door, whenever someone uses the bathroom at night it illuminates the sleeping area and consequently everyone is awakened. 2. Speaking of illumination, the light source for the area containing the microwave and refrigerator is a single spotlight from the ceiling. It does not do a very good job of lighting up the control panel of the microwave to allow the user to know what buttons are which. Photo attached. I hope this design is not what I can expect to encounter at all new SpringHill Suites properties.
5.0分
家庭亲子
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The hotel is brand new and everything was perfect the staff which included Oldymyere Young , Senaida R. , Jayla and Alexa were all great! Very friendly and helpful! Ever need a nice place to stay when on vacation or on a road trip look no further! It’s convenient to get to and worth it!id stay there again anytime!
For a large family and for the location, it was definitely worth it. There’s lots of pluses, but it’s got some areas to improve on. Nevertheless, we’d still come back again! Rooms had the right amount of beds and space. Two beds plus a large couch with a trundle bed. And they still had room for a desk, mini fridge, microwave and walk in closet. Closet is large, but having a bit more shelving or some drawers would be helpful. Bathrooms had shampoo, conditioner, body wash and soap. Having more than one towel rack, maybe extra hooks, would be helpful. Also having a separate space for the toilet would’ve also been helpful. Laundry room was across from our room, but we didn’t use it. Don’t know if they charge. Breakfast is included. Oatmeal, cereal, sausage, bacon, eggs, bagels/bread, milk, juice, coffee. Good amount of food, but not really recommended unless you got no choice. If you have time, there’s local spots with really great breakfast. Location worked out great. 10 mins or so from Camelback Ranch. 20 or so from NASCAR track. Being Dodger and NASCAR fans, this hotel spot was perfect. 15 to the outlets. 35 to the airport. 25 to downtown. Lots to do around the hotel area, but yet, still a pretty quiet area. Not must congestion. Ended up being the right place for us. Customer service when we checked in was good. Nice and friendly. Even though we checked in after midnight. Aside from that, we didn’t interact with any other employees.
I stayed here for 1 night for business. This hotel is brand new and everything about it was positive except for the check-in experience. Pros: New, clean, spacious rooms. Fast, reliable WIFI. Smart TV with movie channels. Free parking Free, hot breakfast Cons: Front desk staff could offer better service. Tried checking in early and was told room was not ready. While I waited in lobby, 15 minutes later person comes in and is able to check into his room. It was quite an uncomfortable situation and wrote to hotel General Manager about it and have not received a response. Walls are rather thin and hallways are noisy. You can hear the doors opening and closing next door. Bring ear plugs if you’re a light sleeper.
The staff is friendly, helpful, and good at their jobs. The property is clean and new. And our room was immaculate every day. That being said, the hotel has a couple of design flaws: 1. The bathroom has a door made of clouded glass which my travel partner was afraid would impinge upon her privacy. While the bathroom is very spacious, its door is only a few feet from the foot of the pair of queen beds. Thanks to the glass door, whenever someone uses the bathroom at night it illuminates the sleeping area and consequently everyone is awakened. 2. Speaking of illumination, the light source for the area containing the microwave and refrigerator is a single spotlight from the ceiling. It does not do a very good job of lighting up the control panel of the microwave to allow the user to know what buttons are which. Photo attached. I hope this design is not what I can expect to encounter at all new SpringHill Suites properties.
The hotel is brand new and everything was perfect the staff which included Oldymyere Young , Senaida R. , Jayla and Alexa were all great! Very friendly and helpful! Ever need a nice place to stay when on vacation or on a road trip look no further! It’s convenient to get to and worth it!id stay there again anytime!