This is a hidden gem.the staff was great, room were very clean. The beds were extremely comfortable. There are several food choices within a short distance.the Even with being near the freeway the hotel rooms were very quiet.
展开
酒店回复: Thank you for choosing Tru by Hilton Vista Ridge Mall – Lewisville! We truly appreciate you taking the time to share your feedback. It means a lot to our team to know you chose to stay with us.We hope your visit was enjoyable and that you’ll consider returning the next time your travels bring you to the Lewisville area. We’d love the opportunity to welcome you back and make your next stay even better!
5.0分
其他
Breakfast was good; friendly staff. Wish they had more channels on tv. Overall great stay.
展开
酒店回复: Thank you for choosing Tru by Hilton Vista Ridge Mall – Lewisville! We truly appreciate you taking the time to share your feedback. It means a lot to our team to know you chose to stay with us.We hope your visit was enjoyable and that you’ll consider returning the next time your travels bring you to the Lewisville area. We’d love the opportunity to welcome you back and make your next stay even better!
5.0分
其他
This place is a hidden gem! The location, customer service was phenomenal and the room was very pleasant. I also enjoyed the breakfast options
展开
酒店回复: Thank you for choosing Tru by Hilton Vista Ridge Mall – Lewisville! We truly appreciate you taking the time to share your feedback. It means a lot to our team to know you chose to stay with us.We hope your visit was enjoyable and that you’ll consider returning the next time your travels bring you to the Lewisville area. We’d love the opportunity to welcome you back and make your next stay even better!
2.0分
其他
展开
I liked thr location and the room itself was nice. I did not like that coffee ran out at 9pm, and when asking the staff memeber at the front desk when it would be restocked, she seemed annoyed by the question and that i would need to wait for 3 hours for the night shift staff to bring some when they arrived.
展开
酒店回复: Thank you for taking the time to share your feedback regarding your recent stay at Tru by Hilton Vista Ridge Mall – Lewisville. I’m truly sorry to hear that your experience did not meet your expectations. Please know that this is not the level of service we strive to provide, and your comments have been shared with our team for immediate review and improvement.We genuinely value your feedback as it helps us identify areas where we can do better. I hope you’ll consider giving us another opportunity to provide you with the exceptional stay you deserve should your travels bring you back to the Lewisville area.
5.0分
商务出差
The staff was very helpful, the rooms were clean, and the location was very convenient.
展开
酒店回复: Thank you for choosing Tru by Hilton Vista Ridge Mall – Lewisville! We truly appreciate you taking the time to share your feedback. It means a lot to our team to know you chose to stay with us.We hope your visit was enjoyable and that you’ll consider returning the next time your travels bring you to the Lewisville area. We’d love the opportunity to welcome you back and make your next stay even better!
房间不错，大床房各种设施都很齐全，就是不提供水
住一晚挺好的！价格也很合理😁
出色的
由于街对面酒吧的音乐声非常大，一直持续到凌晨1点；房间破旧不堪；退房体验糟糕透顶……我不得不自己去找人办理退房，而且对方根本不理会我的投诉。
看了酒店和周边环境后，我决定不住这家酒店了。它既不安全又脏。我不会推荐任何人住在这里。我觉得我的安全比我损失的钱更有价值。
This is a hidden gem.the staff was great, room were very clean. The beds were extremely comfortable. There are several food choices within a short distance.the Even with being near the freeway the hotel rooms were very quiet.
Breakfast was good; friendly staff. Wish they had more channels on tv. Overall great stay.
This place is a hidden gem! The location, customer service was phenomenal and the room was very pleasant. I also enjoyed the breakfast options
I liked thr location and the room itself was nice. I did not like that coffee ran out at 9pm, and when asking the staff memeber at the front desk when it would be restocked, she seemed annoyed by the question and that i would need to wait for 3 hours for the night shift staff to bring some when they arrived.
The staff was very helpful, the rooms were clean, and the location was very convenient.