I booked a hotel in my name paid for it with my card, tried adding my fiancé on to the room agreement as a common courtesy for the hotel in order for them to know all parties staying at their establishment.
Upon check-in only my fiancé was on the room agreement, not myself. Mind you, we both were present to check-in. The person working was already ****** towards me an American, & my fiancé and African German-American. This guy wouldn't accept a $100.00 cash deposit, would not take my card because the room was in her name. I even showed him i booked it on my phone,my ******* application, my email, He was rude to the point that we felt uncomfortable staying here. Especially with the derogatory names.
I even paid for the insurance, something I never do, my fiance told me to do it just to be safe. Only to find out the insurance is a joke. Pocket money ******* gains long-term in hopes issues never arise from issues, a SCAM.
What Expediadoes do is say we refundedyour insurance, so as to not honor it.
Insurance fraud? Checking into that.
So if i pay for car insurance have an accident i just get refunded my insurance payment without the issue being covered? I think not.
We were hung up on by the first representative, had to call back... all this taking long-periods of time. To be refunded, customer service would not help us get a room, holding our refund hostage so we just slept in our vehicle because it was too late to try to find a place.
Insurance. Was a complete scam.
4.0分
其他
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My stay was good. No issues. I will return again. What I liked: bed was comfortable with good pillows and sheets, good towels and a very hot shower. The room was clean. The property is in need of an upgrade but met my needs for a 1 night stay.
5.0分
其他
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This was my 2nd stay in a week. Room clean and comfortable. Front desk clerk very friendly. The property needs a remodel but good value for a 1 night stay. No issues
3.0分
商务出差
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The HML is an older, bare-bones motel. It really needs to be fully upgraded. No seating in the ultra-small lobby. No dining area. Rooms are pretty clean, but they are not very spacious, and the furnishings are older. The mattress in my room was saggy. No USB outlets. Parking is convenient. I won't stay there again.
4.0分
其他
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The friendliness of the staff and housekeeping crew was top notch.
I was disappointed the only thing that was offered was coffee from 6-11AM, meaning no type of breakfast items not even muffins nor donuts for the price required to be paid.
3.0分
其他
Breakfast tasted watered down. Waffle mix was very thin, syrup cold, apple and orange juices had no flavor.
5.0分
其他
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I am so absolutely pleased with my stay at Hilliard Motor Lodge! What a lovely place. I arrived later than anticipated but didn't wait long in the lobby to have someone check me in. I loved all the plants in that area, and though I didn't take advantage of it, they had coffee available in the lobby each morning. Everything was clean and pleasant. Somehow the TV channels showing movies didn't even have commercials so that was very cool. I think the only thing to comment on, which wasn't a problem for me because I am short, is that the shower head was very low. So if you are a taller person, this might be challenging. But it was fine for me! Water was hot, pressure was fine. I really can't say anything even remotely bad about my stay. I would definitely stay here again! It was very nice. Easily 5 stars!!!
2.0分
其他
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Staff needs to have better eye and detail when cleaning the rooms. And clean the shower a whole better. I'm bringing my own cleaning supplies next time I'm there. Stayed several times and this is the 1st complaint I have done.
4.0分
情侣出游
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The room wasn't what I booked. I booked a single queen room and got 2 queen beds. Not an issue for our 1 night stay but it wasn't what I booked. The pictures online are different than what we got. Old and outdated room. The towel shelf in the bathroom was pulled away from the way at one anchor. The cleaning staff needs to do a better job. Metal lamps in the room which appeared to be pretty old. Overall, it was just ok.
他们必须在房间里放一种香味，闻起来像伊梅尔达和雪茄
I booked a hotel in my name paid for it with my card, tried adding my fiancé on to the room agreement as a common courtesy for the hotel in order for them to know all parties staying at their establishment.
Upon check-in only my fiancé was on the room agreement, not myself. Mind you, we both were present to check-in. The person working was already ****** towards me an American, & my fiancé and African German-American. This guy wouldn't accept a $100.00 cash deposit, would not take my card because the room was in her name. I even showed him i booked it on my phone,my ******* application, my email, He was rude to the point that we felt uncomfortable staying here. Especially with the derogatory names.
I even paid for the insurance, something I never do, my fiance told me to do it just to be safe. Only to find out the insurance is a joke. Pocket money ******* gains long-term in hopes issues never arise from issues, a SCAM.
What Expediadoes do is say we refundedyour insurance, so as to not honor it.
Insurance fraud? Checking into that.
So if i pay for car insurance have an accident i just get refunded my insurance payment without the issue being covered? I think not.
We were hung up on by the first representative, had to call back... all this taking long-periods of time. To be refunded, customer service would not help us get a room, holding our refund hostage so we just slept in our vehicle because it was too late to try to find a place.
Insurance. Was a complete scam.
My stay was good. No issues. I will return again. What I liked: bed was comfortable with good pillows and sheets, good towels and a very hot shower. The room was clean. The property is in need of an upgrade but met my needs for a 1 night stay.
This was my 2nd stay in a week. Room clean and comfortable. Front desk clerk very friendly. The property needs a remodel but good value for a 1 night stay. No issues
The HML is an older, bare-bones motel. It really needs to be fully upgraded. No seating in the ultra-small lobby. No dining area. Rooms are pretty clean, but they are not very spacious, and the furnishings are older. The mattress in my room was saggy. No USB outlets. Parking is convenient. I won't stay there again.
The friendliness of the staff and housekeeping crew was top notch.
I was disappointed the only thing that was offered was coffee from 6-11AM, meaning no type of breakfast items not even muffins nor donuts for the price required to be paid.
Breakfast tasted watered down. Waffle mix was very thin, syrup cold, apple and orange juices had no flavor.
I am so absolutely pleased with my stay at Hilliard Motor Lodge! What a lovely place. I arrived later than anticipated but didn't wait long in the lobby to have someone check me in. I loved all the plants in that area, and though I didn't take advantage of it, they had coffee available in the lobby each morning. Everything was clean and pleasant. Somehow the TV channels showing movies didn't even have commercials so that was very cool. I think the only thing to comment on, which wasn't a problem for me because I am short, is that the shower head was very low. So if you are a taller person, this might be challenging. But it was fine for me! Water was hot, pressure was fine. I really can't say anything even remotely bad about my stay. I would definitely stay here again! It was very nice. Easily 5 stars!!!
Staff needs to have better eye and detail when cleaning the rooms. And clean the shower a whole better. I'm bringing my own cleaning supplies next time I'm there. Stayed several times and this is the 1st complaint I have done.
The room wasn't what I booked. I booked a single queen room and got 2 queen beds. Not an issue for our 1 night stay but it wasn't what I booked. The pictures online are different than what we got. Old and outdated room. The towel shelf in the bathroom was pulled away from the way at one anchor. The cleaning staff needs to do a better job. Metal lamps in the room which appeared to be pretty old. Overall, it was just ok.