酒店回复: Hey A‍i‍t‍a‍n‍x‍i‍a‍n‍d‍e‍g‍u‍l‍u,Thanks for sharing your stay with us. We’re really happy to hear you felt warmly welcomed and that the upgrade, the clean Italian look, and the Marshall speaker all hit the spot. The bar downstairs is made for easy evenings, so it’s great you found it handy for a relaxed night in.We’re sorry the early-morning alarm disrupted your rest. That’s not the calm experience we aim for, and we understand how jarring it can be. While safety systems can occasionally trigger unexpectedly, our standard is a smooth, undisturbed stay from start to finish.It means a lot that you still left with a positive impression overall. We’d love to look after you again soon for a visit that’s effortless from the first hello to the last coffee.Your Ruby Bea Team

酒店回复: Hey Sunshine,Thank you for the glowing feedback. We’re thrilled Ruby Bea hit the mark for you — from the bar’s creative vibe to the easy subway connections and a room that felt open and well-kept. Hearing that our hosts made you feel looked after is exactly what we hope for with our Lean Luxury Philosophy, keeping things effortless and warm.It means a lot that you’d recommend us. We’d love to welcome you back for another relaxed stay whenever you’re in the neighbourhood.Your Ruby Bea Team

酒店回复: Hey Sunshine,Thanks a lot for sharing this lovely note. We’re delighted to hear our team made such a good impression and that the room felt generous and comfortable. It’s great that the upgrade added a little extra ease to your stay.Sounds like the location worked well for you, too. From Ruby Bea it’s an easy walk to Piazza del Duomo and the museums, and there’s a stop right outside if you prefer to hop on a bus into the centre. Handy spots on the doorstep are always a bonus after a day out exploring.We’re really pleased you left satisfied, and we’d love to welcome you back whenever your travels bring you to Florence again.Your Ruby Bea Team

酒店回复: Hey A‍i‍l‍v‍t‍u‍z‍h‍o‍n‍g‍d‍e‍m‍e‍i‍l‍i‍r‍e‍n‍y‍a,Thanks so much for the glowing review. We’re chuffed you felt well looked after by our hosts at the front desk and that the upgrade set the tone for a great stay. Lovely to hear the minimalist style and that winter view of Florence hit the spot — that’s very much the easy comfort we aim for with our Lean Luxury philosophy.Great shout on the Marshall speaker and the toiletries too. We love those little touches that make unwinding with good music and a fine scent feel effortless.We really appreciate you sharing your experience and would love to welcome you back to Ruby Bea for another smooth, feel‑good stay.Your Ruby Bea Team

酒店回复: Hey Jianghurencengqige,Thanks for the lovely review. We’re really glad the fresh design and calm, modern feel hit the mark, and it’s great to hear the location worked so well for exploring the Duomo and getting around the city.We hear you on the check-in forms. Our self check-in is designed to keep things quick and streamlined in line with our Lean Luxury philosophy, though we know it may not be everyone’s cup of tea. Your note is genuinely appreciated.Thanks again for choosing Ruby Bea. We’d love to welcome you back for another easy city stay with our down-to-earth service.Your Ruby Bea Team

酒店回复: Hey Sunshine,Thank you for the wonderful feedback. It’s brilliant to hear that Ruby Bea has been a highlight of your European travels and that the balance of comfort and price hit the right note for you.We’re all about keeping things effortless and well considered, so it’s great to know that approach worked for your stay. If there’s anything that particularly stood out — a favourite corner of the room, a helpful tip from our hosts, or a detail at breakfast — we’d love to hear it, as it helps us keep refining the experience.Safe onwards travels, and we hope we’ll have the pleasure of welcoming you back to Ruby Bea the next time you’re in the area.Your Ruby Bea Team

酒店回复: Hey Xiaoyunyun,Thanks for sharing your thoughts. We’re glad the central location worked well for you and that your room felt calm despite the buzz from the bar downstairs. It’s great to hear you enjoyed the spacious, industrial-minimal design and those pops of red, plus the city view from the window.On the amenities front, our approach is all about Lean Luxury: we focus on the essentials and high-quality, often locally sourced touches, while keeping extra bits available to pick up as you need. That’s why you won’t find complimentary slippers or an in-room kettle. If slippers would make your stay comfier, they’re available to buy in the Galley’s vending machine, alongside other handy items.We really appreciate your feedback and your understanding. It’d be a pleasure to welcome you back to Ruby Bea for another easy stay with down-to-earth service.Your Ruby Bea Team

酒店回复: Hey Sunshine,Thank you for this thoughtful review. We’re so glad the modern look and feel worked for you, and that your room felt calm and well put together. It’s lovely to hear the quiet, the details, and the housekeeping rhythm added to an easy stay.We’re especially pleased our hosts could lend a hand when you weren’t feeling your best. Being able to keep things simple and make you comfortable is exactly what we aim for, and it’s great to know the luggage help on departure kept your day smooth.Your kind words mean a lot to the whole team, and we’re chuffed you’d choose us again when you’re back in Italy. We’d love to welcome you for another relaxed stay at Ruby Bea when your travels bring you this way.Your Ruby Bea Team

酒店回复: Hey N‍i‍n‍i‍l‍o‍n‍g,Thanks for the lovely review. We’re so glad the roomy layout and the clean, split bathroom set you up comfortably. It’s great to hear our hosts looked after you at the front desk and that the luggage storage made things easy. Feeling secure matters when you’re travelling, so your note about the keycard access from lift to door means a lot to us.The T2 right on the doorstep does make getting to the airport and the sights wonderfully straightforward — exactly the kind of simple, well-connected base we aim for with our down-to-earth service and Lean Luxury philosophy.We appreciate you staying with us and sharing these highlights. Whenever you’re passing through again, we’d love to welcome you back to Ruby Bea.Your Ruby Bea Team

酒店回复: Hey Joeyzhen,Your splendid review has filled us with joy. It's heartening to learn that you found our rooms to be not only large but also immaculate and contemporary, and that we were able to provide you with a cost-effective stay during your Italian journey. Our location is indeed one of our key assets, and we are glad that you enjoyed being in such close proximity to the magnificent Cathedral of Santa Maria del Fiore. The convenience of public transportation, like the nearby tram, is an added advantage for our guests, and we're pleased that it added to your positive experience.Your high recommendation is the best compliment we could hope for, and it would be our absolute pleasure to welcome you back on your next visit to Florence.Your Ruby Bea Team