酒店回复: Hey Aitanxiandegulu,Thanks for sharing your stay with us. We’re really happy to hear you felt warmly welcomed and that the upgrade, the clean Italian look, and the Marshall speaker all hit the spot. The bar downstairs is made for easy evenings, so it’s great you found it handy for a relaxed night in.We’re sorry the early-morning alarm disrupted your rest. That’s not the calm experience we aim for, and we understand how jarring it can be. While safety systems can occasionally trigger unexpectedly, our standard is a smooth, undisturbed stay from start to finish.It means a lot that you still left with a positive impression overall. We’d love to look after you again soon for a visit that’s effortless from the first hello to the last coffee.Your Ruby Bea Team
酒店回复: Hey Sunshine,Thank you for the glowing feedback. We’re thrilled Ruby Bea hit the mark for you — from the bar’s creative vibe to the easy subway connections and a room that felt open and well-kept. Hearing that our hosts made you feel looked after is exactly what we hope for with our Lean Luxury Philosophy, keeping things effortless and warm.It means a lot that you’d recommend us. We’d love to welcome you back for another relaxed stay whenever you’re in the neighbourhood.Your Ruby Bea Team
酒店回复: Hey Sunshine,Thanks a lot for sharing this lovely note. We’re delighted to hear our team made such a good impression and that the room felt generous and comfortable. It’s great that the upgrade added a little extra ease to your stay.Sounds like the location worked well for you, too. From Ruby Bea it’s an easy walk to Piazza del Duomo and the museums, and there’s a stop right outside if you prefer to hop on a bus into the centre. Handy spots on the doorstep are always a bonus after a day out exploring.We’re really pleased you left satisfied, and we’d love to welcome you back whenever your travels bring you to Florence again.Your Ruby Bea Team
酒店回复: Hey Ailvtuzhongdemeilirenya,Thanks so much for the glowing review. We’re chuffed you felt well looked after by our hosts at the front desk and that the upgrade set the tone for a great stay. Lovely to hear the minimalist style and that winter view of Florence hit the spot — that’s very much the easy comfort we aim for with our Lean Luxury philosophy.Great shout on the Marshall speaker and the toiletries too. We love those little touches that make unwinding with good music and a fine scent feel effortless.We really appreciate you sharing your experience and would love to welcome you back to Ruby Bea for another smooth, feel‑good stay.Your Ruby Bea Team
酒店回复: Hey Jianghurencengqige,Thanks for the lovely review. We’re really glad the fresh design and calm, modern feel hit the mark, and it’s great to hear the location worked so well for exploring the Duomo and getting around the city.We hear you on the check-in forms. Our self check-in is designed to keep things quick and streamlined in line with our Lean Luxury philosophy, though we know it may not be everyone’s cup of tea. Your note is genuinely appreciated.Thanks again for choosing Ruby Bea. We’d love to welcome you back for another easy city stay with our down-to-earth service.Your Ruby Bea Team
5.0分
MAISONETTE客房
家庭亲子
超满意的酒店,是欧洲之旅目前所入住的酒店最满意的,性价比超高!
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酒店回复: Hey Sunshine,Thank you for the wonderful feedback. It’s brilliant to hear that Ruby Bea has been a highlight of your European travels and that the balance of comfort and price hit the right note for you.We’re all about keeping things effortless and well considered, so it’s great to know that approach worked for your stay. If there’s anything that particularly stood out — a favourite corner of the room, a helpful tip from our hosts, or a detail at breakfast — we’d love to hear it, as it helps us keep refining the experience.Safe onwards travels, and we hope we’ll have the pleasure of welcoming you back to Ruby Bea the next time you’re in the area.Your Ruby Bea Team
酒店回复: Hey Xiaoyunyun,Thanks for sharing your thoughts. We’re glad the central location worked well for you and that your room felt calm despite the buzz from the bar downstairs. It’s great to hear you enjoyed the spacious, industrial-minimal design and those pops of red, plus the city view from the window.On the amenities front, our approach is all about Lean Luxury: we focus on the essentials and high-quality, often locally sourced touches, while keeping extra bits available to pick up as you need. That’s why you won’t find complimentary slippers or an in-room kettle. If slippers would make your stay comfier, they’re available to buy in the Galley’s vending machine, alongside other handy items.We really appreciate your feedback and your understanding. It’d be a pleasure to welcome you back to Ruby Bea for another easy stay with down-to-earth service.Your Ruby Bea Team
酒店回复: Hey Sunshine,Thank you for this thoughtful review. We’re so glad the modern look and feel worked for you, and that your room felt calm and well put together. It’s lovely to hear the quiet, the details, and the housekeeping rhythm added to an easy stay.We’re especially pleased our hosts could lend a hand when you weren’t feeling your best. Being able to keep things simple and make you comfortable is exactly what we aim for, and it’s great to know the luggage help on departure kept your day smooth.Your kind words mean a lot to the whole team, and we’re chuffed you’d choose us again when you’re back in Italy. We’d love to welcome you for another relaxed stay at Ruby Bea when your travels bring you this way.Your Ruby Bea Team
4.6分
COSY客房
朋友出游
1.房间很大,卫生间干湿分离的,干净
2.前台服务特别好,很贴心,免费的行李寄存
3.酒店很安全,坐电梯,进入楼层房间前都需要刷房卡
4.交通便利,酒店门口就是T2轻轨,可以直接去机场或者集中景点区域
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酒店回复: Hey Ninilong,Thanks for the lovely review. We’re so glad the roomy layout and the clean, split bathroom set you up comfortably. It’s great to hear our hosts looked after you at the front desk and that the luggage storage made things easy. Feeling secure matters when you’re travelling, so your note about the keycard access from lift to door means a lot to us.The T2 right on the doorstep does make getting to the airport and the sights wonderfully straightforward — exactly the kind of simple, well-connected base we aim for with our down-to-earth service and Lean Luxury philosophy.We appreciate you staying with us and sharing these highlights. Whenever you’re passing through again, we’d love to welcome you back to Ruby Bea.Your Ruby Bea Team
酒店回复: Hey Joeyzhen,Your splendid review has filled us with joy. It's heartening to learn that you found our rooms to be not only large but also immaculate and contemporary, and that we were able to provide you with a cost-effective stay during your Italian journey. Our location is indeed one of our key assets, and we are glad that you enjoyed being in such close proximity to the magnificent Cathedral of Santa Maria del Fiore. The convenience of public transportation, like the nearby tram, is an added advantage for our guests, and we're pleased that it added to your positive experience.Your high recommendation is the best compliment we could hope for, and it would be our absolute pleasure to welcome you back on your next visit to Florence.Your Ruby Bea Team
前台姐姐很热情!喜欢!升了房特别好!白色简约的意式风格很漂亮,房间里还有我最喜欢的marshall音箱🥺酒店一楼就是bar喝酒很方便,可以带到房间里喝,加上音箱就可以自己开party了!就是第二晚凌晨火警莫名其妙响了把所有住客都吵醒了但是工作人员说没啥事,事后也没有任何补偿或是道歉稍微有点点失望,不过瑕不掩瑜!
没见过这么好的酒店!楼下酒吧很美丽,装设计也很有艺术氛围。所有的工作人员态度都很好👍坐地铁去其他地方也很方便。客房很干净也很大。完全推荐
前台服务很好,主动帮忙升级房型,房间很大,交通也很方便,楼下就有有轨电车,隔壁就是kfc,步行去百花大教堂也还好,走路大概20分钟左右,很满意
非常点赞这一家酒店,前台服务很好,给我们升级房间。一进房间,这也太漂亮了,很意式极简的装修风格,打开窗帘,映入眼帘的是佛罗伦萨冬天美丽的树景。酒店很讲究细节,配备了马歇尔音响,可以听歌的感觉真好,洗漱用品的味道也很好闻。
非常新,很有设计感,在欧洲住到这么新这么有设计感的酒店我很开心。离圣母百花大教堂走路十几分钟,离火车站2公里。很方便。唯一不喜欢的是,登记入住的时候,要填好多资料。
超满意的酒店,是欧洲之旅目前所入住的酒店最满意的,性价比超高!
酒店位置不错,但楼下酒吧有点吵。还好房间在楼上,没受到影响。房间整体是工业简约风,主色调就是白,灰,再加上红色点缀一下增加一下亮点。房间空间也蛮大的,但没有热水壶,也没我一次性拖鞋啥的基本酒店配套。需要自备。推开窗外就能看见这个建筑,还是不错的!
酒店设施非常现代化,年轻时尚。房间装修很好,标配音效很好的Marshall音响,隔音很好听不到隔壁和楼上楼下噪声。酒店房间打扫周到、细致,会根据我什么时候出门选择打扫时间,不是每天只检查一遍,人在就跳过。前台服务也非常赞,我们入住期间肠胃不适、发烧不方便出门买东西,酒店送了我们食物和水。走的时候也能帮我们当天保存行李。整体体验非常棒,他们新店开到罗马了,再来意大利一定选这家!
1.房间很大,卫生间干湿分离的,干净
2.前台服务特别好,很贴心,免费的行李寄存
3.酒店很安全,坐电梯,进入楼层房间前都需要刷房卡
4.交通便利,酒店门口就是T2轻轨,可以直接去机场或者集中景点区域
意外的房间很大很干净很新!没想到是意大利之旅住的最便宜性价比最高的酒店强烈推荐!出行也很方便距离圣母百花大教堂步行距离!周边就有有轨电车🚃下次去佛罗伦萨还要住这里!