酒店回复: Dear Valued GuestWe very much appreciate your comments regarding your stay at the Ibis Jakarta Raden Saleh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Guest Experience Team
this hotel was out of my expectation from everything, room is tidy,clean, staff are all kind. But I really don’t expect my credit card got scam used by the hotel staff, and I believed is the housekeeping staff snap the pic of my credit card, I was putting there because I felt like is a good hotel to be trusted.but damn I was wrong., this was ****ed up, I lost 200usd in total and I locked the card, funny thing is that they are stilll trying to use my card now lol🥲🥲🥲
酒店回复: Dear Guest Thank you for sharing your feedback with ibis Jakarta Raden Saleh. We truly appreciate your kind words about our service and the friendliness of our staff. We sincerely apologize for the issues you encountered with the toilet floor drain smell and the room conditions. We take all feedback seriously and will have our maintenance team address the drain issue immediately to ensure it is resolved. We're sorry the solution wasn't satisfactory during your previous requests and will work to improve this.Regarding the room size and the surrounding area, we understand your concerns. Unfortunately, due to the location, some noise may be unavoidable, but we will continue to explore ways to minimize it for future guests. As for the windows in the room, while we do have windows, they cannot be opened for safety and security reasons. We understand this may have been inconvenient, and we will make sure to provide more information about room features during future bookings.We always strive to provide a comfortable and enjoyable stay, and your feedback will help us to improve. We hope to have the opportunity to welcome you back for a better experience.Warmest regards,Guest Experience Team
酒店回复: Dear xmtzb,We very much appreciate your comments regarding your stay at the Ibis Jakarta Raden Saleh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Guest Experience Team
酒店回复: Dear Valued Guest,Thank you for sharing your experience at Ibis Jakarta Raden Saleh. We are delighted to hear that you enjoyed your room and the outstanding service provided by our team. We’re also glad you appreciated the availability of breakfast downstairs.We understand that the traffic conditions around the area can be challenging at times. Your feedback is important, and we hope to continuously find ways to enhance the convenience for our guests, especially those attending exhibitions or events.We sincerely appreciate your support and look forward to welcoming you back for another pleasant stay in the future.Warm regards,ibis Jakarta Raden Saleh
本来要定另外一个酒店 阴差阳错定的这里 酒店环境还可以 算干净 酒店工作人员服务很好 本人生日已经过了酒店还给送了一个小蛋糕超级好吃！盲点的酒店的饭不错
第一次住在这里，我可以说是最棒的体验。服务很棒，毛巾、床单和他们提供的洗浴用品都很干净，而且都带有宜人的天然香味。食物很美味，但是餐厅不是很大。总的来说，我非常喜欢住在这里，而且我觉得这家酒店的隔音效果也很好，因为我没有被“奇怪”的声音打扰到。
酒店房间很整洁，位置便利，出行方便。早餐也挺不错的，向前台咨询时响应迅速，这些都让我很满意。
这个酒店一切都很好包括服务，但我离开酒店后，发现我的信用卡被盗刷了几笔！真的很可恶！！！到三月份还在刷！（我已经锁了卡）
this hotel was out of my expectation from everything, room is tidy,clean, staff are all kind. But I really don’t expect my credit card got scam used by the hotel staff, and I believed is the housekeeping staff snap the pic of my credit card, I was putting there because I felt like is a good hotel to be trusted.but damn I was wrong., this was ****ed up, I lost 200usd in total and I locked the card, funny thing is that they are stilll trying to use my card now lol🥲🥲🥲
服务态度还是挺不错的，都是年轻人很友善，英语沟通障碍不大，酒店厕所地漏反味，夜里臭味特别大，而且找了两次工作人员也都没有解决，两张床的房间很小很小，基本上你翻个身就去到另一个床上了，转身的空都没有，不值这个价格，周边配套也很差，很脏很乱，24小时在房间里不间断的摩托车声音，而且最重要的是没有窗户！没有可以通风的窗户！
我最喜欢的是床，超级舒服，很快就睡着了。位置离镇上不远。卫生状况还可以，但厕所里有点污渍。我们住了4晚，我们要求多加一瓶水，前台却说要额外收费，这有点奇怪，我从来没遇到过酒店要求为饮用水收费，难道在印度尼西亚这是常态吗？除此之外，服务还是不错的。早餐可以选择点印尼泡面。虽然特别，但不要期望和照片一样。
我去过亚洲很多家宜必思酒店，有趣的是，每次洗完澡后，淋浴下水道的盖子总会不安分地响个不停。
第二个意想不到的问题是他们往沐浴露里兑了水。投诉后，第二天沐浴露多了些，但里面依然兑了水。这真的很让人恼火。
总的来说，房间不错，服务也很好。
酒店地理位置非常好，交通便利，周边美食选择很多。房间设计是现代简约风格。不过，床需要升级一下，感觉有点单薄，经常吱吱作响。
房间干净，打扫及时。位置也不错。打车方便。周边用餐还可以。
房间和服务非常出色。楼下早餐也可以。就是位置有点出行不怎么方便，路阻比较严重。如果是去参加展会应该是比较方便。