酒店回复: Dear ANA,Thank you so much for the lovely review! We’re thrilled to hear that your girls’ night out was a success and that your suite provided the perfect space to relax, catch up, and enjoy each other’s company.It’s wonderful to know you found the room clean, comfy, and stylish we aim to make every stay feel fresh and welcoming, and we're so glad that came through.We truly appreciate your recommendation and would love to host you again for your next cozy getaway!
酒店回复: Thank you for choosing to celebrate your anniversary with us! We’re delighted to hear you enjoyed the spacious suite, stunning views of downtown Raleigh, and the spotless accommodations. It’s great that you loved the free breakfast and rooftop bar too. We hope to welcome you back for many more special occasions!
酒店回复: Thank you for sharing your feedback. We’re glad to hear our housekeeping and valet team made a positive impression overall, but I’m sorry to learn about your concerns with how your vehicle was handled. Your comments have been shared with our valet leadership team to ensure safety remains a top priority.
酒店回复: We’ll use your comments about the delivery of the requested amenities as an opportunity to improve. We’d love for you to give us another try next time your travels bring you to Raleigh.
酒店回复: Thank you for sharing your experience. We are very sorry for the last-minute room change and the inconvenience it caused. We regret not meeting your expectations and appreciate you bringing this to our attention so we can improve our processes.
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翻译提供方：Google
大堂里有一股难闻的气味，就像拖把水的味道。
另外，我的房间钥匙两次都不能用，不过工作人员帮我换了房间，还把新钥匙拿给了我。
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酒店回复: Dear Yokeia,Thank you for taking the time to share your experience. I’m truly sorry to hear about the unpleasant odor in the lobby and the trouble you had with your room keys. That’s certainly not the impression we want to leave, and we appreciate you bringing it to our attention.I'm glad to hear our staff was able to assist quickly and provide a new room and keys for you. We’ll be following up with our housekeeping and maintenance teams to address the odor issue and ensure our key system is functioning reliably.Your feedback helps us improve, and we hope you'll consider giving us another opportunity in the future to provide a better stay.
服务、地理位置、客房、大堂酒廊、屋顶酒吧、前台和早餐都很棒。
酒店和房间都超级干净！床很舒服，我住的是特大床单间。厨房配备全尺寸冰箱、垃圾处理器、微波炉和洗碗机。到处都有USB接口，电视上可以观看Netflix。早餐有麦片、松饼、贝果、果汁、咖啡、华夫饼、鸡肉索菲塔（配各种配料）、卡尼塔、鸡蛋、香肠和薯饼。工作人员都很专业，工作努力。酒吧的服务很棒。Al非常乐于助人，也很友好！我发现这里唯一的缺点是停车。代客停车每天要30美元。其他选择是付费公共停车。周围没有免费停车位。
屋顶真漂亮！！！
我在罗利希尔顿酒店住得太棒了！房间非常适合闺蜜聚会——超级干净，床很舒服，还有个时尚的客厅，方便大家放松聊天。一切都感觉清新温馨。绝对推荐，适合享受一个有趣又舒适的假期！
我们为了庆祝结婚纪念日在这里住了一晚，感觉棒极了！房间宽敞明亮，可以欣赏到罗利市中心的天际线，套房配有冰箱和炉灶，一切都一尘不染。他们还提供美味的免费早餐，屋顶酒吧可以让你享受深夜小酌，欣赏更多美景。工作人员也非常乐于助人，态度友好！
罗利新去处
这是一场两个女孩的演唱会度假，以后我们去罗利地区绝对会去这里。路边停车很方便，步行即可到达餐厅和夜生活场所，退房前还可以享用早餐。我们想再住一天！
清洁工很友好，大多数代客泊车司机也很友好，除了那几天，我听到我的汽车轮胎发出刺耳的尖叫声，还看到他们以极快的速度绕过房子的拐角。我告诉了他们，但很不高兴他们把一个还算安全的篮子弄翻了。
不得不离开这间房子。第一个房间闻起来像未经处理的垃圾/污水。第二个房间潮湿——摸起来几乎湿透了。地板很滑，发霉了。
大堂看起来和闻起来都很棒。
地方真的很好，房间也很干净。唯一的问题是，我不得不打了好几次电话才让他们把面包送到房间。他们花了几个小时才把事情办好。
房间和设施都是一流的。我们几天前就预订了特定的房间，但入住前一小时被告知我们的房间已满，酒店已经订满了。我们别无选择，只能挤进一间小得多的房间。
大堂里有一股难闻的气味，就像拖把水的味道。
另外，我的房间钥匙两次都不能用，不过工作人员帮我换了房间，还把新钥匙拿给了我。