I was certainly impressed by this hotel. Upon arrival, Drew informed me that he upgraded my room and was so kind going above and beyond to answer my questions. My room was large, clean, and had a modern vibe. It was also quiet which made me super happy when I went to sleep in the comfy bed. I will definitely be staying here again when I’m working in Cullman.
2.0分
其他
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The only breakfast that was provided was coffee and oatmeal. The rooms are outdated, and I found a hair in the shower that was not mine. Also mistakenly left a watch at the hotel and had to pay nearly $40 for a return of the watch (appreciate mailing it to me) seems a little steep. Also, the bed was a bit stiff.
5.0分
其他
Hotel was clean and staff were friendly. It was a great breakfast with a number of choices. We will definitely stay again.
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酒店回复: Thank you for sharing your experience. We’re pleased you enjoyed our clean hotel, friendly staff and breakfast options. We look forward to welcoming you back on your next stay.Warm regards.
5.0分
其他
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This hidden gem behind a row of other hotels is the newest and in pristine condition! It had an outdoor pool that was open in April, Ray the attendant at the front desk warned us it was cold and came to check on us. My 5 yr old quickly became a fan of Ray as he brought us towels to keep him warm and complimented his jumps into the pool as Ray told us he is also a cetified life guard and has been a swim instructor. Great personable service. He made sure we knew where everything was and I enjoyed his conversation and helpfulness. Breakfast was so good and my wife noticed just how clean everything was although the large breakfast area was busy with people, staff handled it all with great care to clean surfaces and refill everything. Super friendly staff. They want your business and they deserve it. Ray said since they are tucked behind every other hotel, those fill up first and they are last to, but skip those and head on back to fairfield it's worth it. My company uses Marriott for work travel and we earn pts we can use for ourselves so i stayed free with pts.
3.0分
其他
Very nice except the pillows were very uncomfortable.
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酒店回复: Thank you for your feedback and for staying with us. I’m sorry to hear that the pillows were not as comfortable as you expected. Pillow preference can vary from guest to guest and we do offer different types upon request. Please don’t hesitate to contact the front desk during your next stay — our team will be happy to provide alternatives to ensure your comfort.This is the first time we’ve received this type of comment, but we truly appreciate you bringing it to our attention. We follow Marriott International standards for bedding quality and your feedback helps us continue to maintain and improve those standards.Warm regards,Oscar Fernando Cadenas-PriegoGeneral ManagerFairfield Inn & Suites by Marriott Cullman
3.0分
家庭亲子
All was good except pool closed because of some incident.
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酒店回复: Thank you for your review. We’re glad you enjoyed your stay. Unfortunately, when guests do not follow the rules, we must close the pool to maintain standards. We appreciate your understanding and look forward to welcoming you back.Warm regards.
5.0分
家庭亲子
Staff was very friendly and helpful. Breakfast was very good.
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酒店回复: Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our breakfast and that our team made your stay pleasant with their friendliness and helpful service. We truly appreciate your feedback and look forward to welcoming you back again soon!Sincerely,Oscar F Cadenas-PriegoGeneral ManagerFairfield Inn & Suites by Marriott Cullman
5.0分
其他
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As a Lifetime Platinum member, I've had hundreds of stays in Fairfield Inn's around the country over the years. This is an exceptionally nice Fairfield. Very friendly staff (I'm going to single out Ray in particular), new, clean, and quiet. The franchise owner of this property didn't cut corners in designing the place. Very nice touches throughout. If I were management, I might look into tweaking the breakfast offerings, which were surprisingly sparse given how nice the rest of the hotel is. But that seems to be the pattern at many Fairfield Inn's now; breakfast is often a weak spot. Speaking of breakfast, I have to mention the breakfast attendant. Obviously a recent immigrant, since she could speak very little (almost no) English. But she was the nicest, friendliest person you can imagine, sincerely thanking every person as they left the breakfast area. She personified what's good about immigration in America. My compliments to management for hiring her. She's a real asset to the hotel.
5.0分
情侣出游
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This place is almost new. Our room, on an upper floor, had been rarely used—everything was spotless. Parking seemed safe, employees were great…….breakfast offered many choices. Our fellow customers also seemed pleased with their stay and the atmosphere at breakfast was bright and cheery. Rarely have we stayed at this nice of a modestly priced motel…… Hope to stay at this brand of a motel in the future.
4.0分
商务出差
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Sweet Home Alabama
The front end staff was awesome, I was greeted with a warm smile and friendly hello before I even got to the desk. Hotel was bright and clean, breakfast had lots of options, nice well lit parking. A pleasant stay.
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酒店回复: Dear Dan,Thank you for your wonderful feedback! We're delighted to hear that our front desk team made such a great first impression and that you enjoyed our clean and bright hotel, breakfast options, and well-lit parking. Providing a warm and welcoming experience is our top priority and we're so glad you had a pleasant stay. We look forward to welcoming you back again soon!Best regards,Oscar Fernando Cadenas-PriegoGeneral ManagerFairfield Inn & Suites by Marriott Cullman
I was certainly impressed by this hotel. Upon arrival, Drew informed me that he upgraded my room and was so kind going above and beyond to answer my questions. My room was large, clean, and had a modern vibe. It was also quiet which made me super happy when I went to sleep in the comfy bed. I will definitely be staying here again when I’m working in Cullman.
The only breakfast that was provided was coffee and oatmeal. The rooms are outdated, and I found a hair in the shower that was not mine. Also mistakenly left a watch at the hotel and had to pay nearly $40 for a return of the watch (appreciate mailing it to me) seems a little steep. Also, the bed was a bit stiff.
Hotel was clean and staff were friendly. It was a great breakfast with a number of choices. We will definitely stay again.
This hidden gem behind a row of other hotels is the newest and in pristine condition! It had an outdoor pool that was open in April, Ray the attendant at the front desk warned us it was cold and came to check on us. My 5 yr old quickly became a fan of Ray as he brought us towels to keep him warm and complimented his jumps into the pool as Ray told us he is also a cetified life guard and has been a swim instructor. Great personable service. He made sure we knew where everything was and I enjoyed his conversation and helpfulness. Breakfast was so good and my wife noticed just how clean everything was although the large breakfast area was busy with people, staff handled it all with great care to clean surfaces and refill everything. Super friendly staff. They want your business and they deserve it. Ray said since they are tucked behind every other hotel, those fill up first and they are last to, but skip those and head on back to fairfield it's worth it. My company uses Marriott for work travel and we earn pts we can use for ourselves so i stayed free with pts.
Very nice except the pillows were very uncomfortable.
All was good except pool closed because of some incident.
Staff was very friendly and helpful. Breakfast was very good.
As a Lifetime Platinum member, I've had hundreds of stays in Fairfield Inn's around the country over the years. This is an exceptionally nice Fairfield. Very friendly staff (I'm going to single out Ray in particular), new, clean, and quiet. The franchise owner of this property didn't cut corners in designing the place. Very nice touches throughout. If I were management, I might look into tweaking the breakfast offerings, which were surprisingly sparse given how nice the rest of the hotel is. But that seems to be the pattern at many Fairfield Inn's now; breakfast is often a weak spot. Speaking of breakfast, I have to mention the breakfast attendant. Obviously a recent immigrant, since she could speak very little (almost no) English. But she was the nicest, friendliest person you can imagine, sincerely thanking every person as they left the breakfast area. She personified what's good about immigration in America. My compliments to management for hiring her. She's a real asset to the hotel.
This place is almost new. Our room, on an upper floor, had been rarely used—everything was spotless. Parking seemed safe, employees were great…….breakfast offered many choices. Our fellow customers also seemed pleased with their stay and the atmosphere at breakfast was bright and cheery. Rarely have we stayed at this nice of a modestly priced motel…… Hope to stay at this brand of a motel in the future.
Sweet Home Alabama
The front end staff was awesome, I was greeted with a warm smile and friendly hello before I even got to the desk. Hotel was bright and clean, breakfast had lots of options, nice well lit parking. A pleasant stay.