酒店回复: Thank you very much for staying at HOTEL Tomiya with M's and for sharing your wonderful photos. We were delighted to see how much you enjoyed the cleanliness and spaciousness of your room, as well as its amenities: the separate tatami mat area, study, four-person dining table, shoe closet, and walk-in closet.Our suite rooms, in particular, feature a kitchen, allowing you to enjoy cooking your own meals, as shown in your photos. This space, perfect for relaxing with your family, has received high praise from many guests.With its convenient location just a 3-minute walk from Kyoto Station, it offers excellent access for sightseeing, shopping, and transportation, making it a hotel we can confidently recommend to a wide range of guests. We are confident we can provide a comfortable and fulfilling stay for anyone considering a future visit.Once again, thank you for your wonderful review.M's Hotel Staff

酒店回复: Thank you very much for staying at HOTEL Tomiya with M's.We are delighted to hear your kind words regarding the spaciousness of the rooms, the modern and clean interior, the comfortable sofa area, and the hygienic bathroom. We also appreciate that you utilized our luggage storage service before and after your stay, as well as our airport delivery service. Our front desk staff is available 24 hours a day, so please feel free to ask for assistance with check-in or any questions you may have at any time.Our hotel is conveniently located just a 3-minute walk from Kyoto Station. Notably, stairs directly in front of the hotel connect to the underground dining arcade “Porta,” allowing guests staying on a room-only basis to easily enjoy the restaurants around Kyoto Station. It's also an excellent base for sightseeing and shopping, making it highly recommended for guests wishing to fully experience Kyoto.We sincerely look forward to welcoming you back.M's hotel staff

酒店回复: Thank you very much for staying at HOTEL Tomiya with M's. We are delighted to hear that you and your children enjoyed a comfortable stay. We are particularly pleased to hear that your children enjoyed the floor and tatami mat space. Our suite rooms are spacious and equipped with televisions, making them ideal for families.In addition, our convenient location, just a 2-3 minute walk from Kyoto Station, has been well received by many of our guests. The surrounding area is also well-equipped with restaurants and shopping facilities, so we hope you will be able to enjoy your stay comfortably by taking advantage of the excellent access. We are glad to hear that you were able to rest assured about the noise in the room, but if you have any concerns, we have earplugs available, so please feel free to ask at the front desk. Our staff is on duty 24 hours a day, so we will be happy to assist you at any time. We will continue to strive to be a hotel where all guests, including those with children, can stay with peace of mind. We look forward to welcoming you again in the future.M's hotel staff

酒店回复: 非常感謝您入住本飯店。很高興您對此次住宿感到滿意。本飯店位於京都站前，客房空間寬敞。為了確保安全，我們在入口和房間內都設定了密碼，確保您的房卡安全無虞。除了您入住的飯店外，我們飯店集團旗下還有其他幾家飯店，希望您下次來京都時能考慮入住本飯店。最後，非常感謝您抽出時間留下評論和評分。我們全體員工期待您的再次光臨。M's Hotel 全體員工

酒店回复: Thank you very much for staying at HOTEL Tomiya with M's.We were delighted to learn that you enjoyed your stay. Your kind words regarding the separate wet and dry areas in the bathroom, the shower area, and the clean bedding are greatly appreciated by our entire staff. We take it as a sign that you felt comfortable and at ease during your stay, as you chose not to use the bedding you brought with you.As you noted, our guest rooms do not have telephones. Therefore, all inquiries by phone are handled at the front desk. Front desk staff are available 24 hours a day, so please feel free to ask for assistance whenever needed. At check-in, you can complete the process using a dedicated code on a tablet, with our staff providing attentive support. We also offer luggage storage before check-in and after check-out, so please take advantage of this service when sightseeing or going out.Located just a 3-minute walk from Kyoto Station, our hotel offers a convenient base for sightseeing and shopping. We will continue striving to enhance our services so that our guests can enjoy a comfortable and worry-free stay.M's Hotel Staff

酒店回复: Thank you very much for your stay at HOTEL Tomiya with M's. We appreciate you taking the time to review our facilities and services.Thank you again for your valuable feedback.We are very honored to hear your compliments about our hotel's location. Our convenient location right in front of Kyoto Station has been well received by many of our guests, and there are many restaurants, cafes, and convenience stores in the surrounding area. We hope you will use our hotel as a base for both sightseeing and business.On the other hand, we apologize for any inconvenience caused by the noise and the hardness of the beds.Regarding the noise, we can take some measures such as giving consideration to the position of the room so that you can sleep in a quieter environment. (Please note that we may not be able to meet your request depending on the room type. We will use the hardness of the bed as a reference for improving our service in the future. We do not currently have the equipment to immediately respond to your request, but we will take your feedback to heart and work to improve our services.We will continue to make every effort to provide a comfortable stay for all of our guests.We hope you will visit HOTEL Tomiya with M's again when you come to Kyoto.M's Hotel Staff

酒店回复: Thank you very much for choosing HOTEL Tomiya with M's. We are very pleased to hear that you enjoyed the cleanliness and spaciousness of our rooms, and most importantly, the convenience of transportation.We are very pleased to hear that you found our rooms clean and spacious, and above all, convenient in terms of transportation. We are proud of the fact that our hotel is only a 3-minute walk from Kyoto Station and is located right in front of the bus terminal, making it very convenient for you to go out and change buses.In addition, our front desk staff is committed to meeting your needs as much as possible. Please feel free to contact our 24-hour staff for any assistance you may need.We will continue to strive to make your stay as comfortable as possible, and we look forward to welcoming you the next time you stay with us!M's hotel staff

酒店回复: Thank you very much for staying at HOTEL Tomiya with M's. We are very pleased to see that you are satisfied with our location near Kyoto Station and the convenience of transportation.We are very pleased to see that you are satisfied with our location near Kyoto Station and the convenience of transportation. Our location is very popular among guests who value access to tourist attractions.We are also glad to hear that you found the tablet operation at check-in “丝滑” and that you had a pleasant stay in terms of usability. The check-in process is done at the terminal located at the front desk using a special code, and our staff will provide careful assistance to those who are not comfortable with the operation of the terminal.Thank you for your appreciation of the privacy of our guest rooms. In order to ensure that our guests can relax and enjoy their stay, we have a PIN code not only for the rooms but also for the entrance.Our staff will continue to make every effort to provide you with a more comfortable and smooth stay in the future.We look forward to welcoming you again.M's Hotel Staff

酒店回复: 此次承蒙惠顾下榻本酒店，并在众多住宿设施中选择我们，谨致以诚挚谢意。承蒙您对性价比、地理位置、清洁度及客房宽敞度给予高度评价，我们深感荣幸。承蒙您将本酒店作为游览京都及交通往来的便利据点，此乃我们最大的欣慰。同时承蒙您对住宿费用表示认可，我们深感欣慰。另就床铺硬度未能符合您的期待，我们深表歉意。鉴于寝具感受存在个体差异，我们将认真接纳此宝贵意见，作为今后设备优化与服务提升的参考。承蒙您给予“满分”的综合评价，我们由衷致谢。今后我们将持续努力，致力于为您提供超越价格价值的住宿体验。若您再度造访京都，恳请惠顾本店。全体员工衷心恭候您的光临。

酒店回复: Thank you very much for visiting HOTEL Tomiya with M's.We are very pleased to hear that you enjoyed your stay at HOTEL Tomiya with M's! We are very honored to hear that you enjoyed your stay at HOTEL Tomiya with M's. Your satisfaction is our greatest encouragement.We look forward to welcoming you again.M's hotel staff