This review is not for the hotel, but inaccurate information ******* is giving . This hotel is not Pet Friendly! I didn’t stay there went a dive down the street. After driving 8 hours , my wife and myself, Jake the husky, Were told no room at the inn😂. Always call first before booking with pets
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酒店回复: We appreciate you taking the time to leave feedback and sincerely apologize for the inconvenience you experienced. We understand how frustrating that must have been, especially after traveling all day. Our hotel is not pet friendly, and we regret that inaccurate third-party information led to confusion. Thank you for the reminder to future travelers, and we wish you safe travels.
1.0分
情侣出游
Although their website says they are pet friendly, they are not. We were turned away even with a confirmed reservation.
5.0分
其他
Beautiful facility. Great check in staff. looking forward to breakfast. Only negative is there isn’t any close restaurants open any longer
5.0分
情侣出游
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Fantastic and friendly helpful staff. I mixed up the date on my reservation and they were able to fix it right away. The place was absolutely clean. It's a new hotel and common areas are comfortable and inviting. Breakfast bar was well run and food was good. Lovely restaurant right next door.
3.0分
情侣出游
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Room was sparsely decorated and needed to be vacuumed better. The bed was very soft, and the breakfast was nothing special. But the price was okay and the location was good and quiet.
3.0分
情侣出游
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We were very excited to stay here, as it's a new hotel. But we were disappointed overall with this one. Parking was difficult because all of the painted lines have already come off. The floor of the room had clearly not been vacuumed. There were crumbs and stuff that was not from us. The shower had not been cleaned. There was no actual hand soap, just a Dove bar. What there was for breakfast was good but there could have been more options. The only egg option was an omelet. The only meat option was bacon. And there were no potatoes, which was disappointing. The pancake maker was awesome. This hotel was also a little pricey. Over $200 for one night for one room. I think next time we will just stay across the street at the old Holiday Inn.
2.0分
其他
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Not what Holiday Inn Express is supposed to be. Overpriced and poor quality Room number fallen off the wall , no coffeemaker in room, no washcloths, shower mat. Shower leaked all over the bathroom. Not even the cinnamon rolls that I expect fromHIE. The place across from parking lot was much less expensive, but I figured I could count on good quality…NOT!
2.0分
其他
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Air broke, new room for night, back to original room. No hot water in sink. Did not clean room at all. Excuse, under staffed. Room was 165.00 a night. Too much for no service. I am Request a discount. Staff was friendly though. Just very disappointed. Such a new place, shouldve been better.
4.0分
其他
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Your were apparently having trouble with your reservation system because the desk person couldn't locate the person in front of us. She finally created a new reservation for that person but it took a long time. I had my reservation confirmation, so my checkin, once I got there, was quick
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酒店回复: Thank you for sharing your experience. We apologize for the delay you witnessed at check-in due to a reservation system issue, and we appreciate your patience while our team worked through it. We’re glad to hear your own check-in was smooth, and we’ll use your feedback to help improve efficiency for all of our guests.
舒适且位置优越的酒店 - 友好的员工 - 美味的早餐 - 维护良好的游泳池 - 有趣的健身室
This review is not for the hotel, but inaccurate information ******* is giving . This hotel is not Pet Friendly! I didn’t stay there went a dive down the street. After driving 8 hours , my wife and myself, Jake the husky, Were told no room at the inn😂. Always call first before booking with pets
Although their website says they are pet friendly, they are not. We were turned away even with a confirmed reservation.
Beautiful facility. Great check in staff. looking forward to breakfast. Only negative is there isn’t any close restaurants open any longer
Fantastic and friendly helpful staff. I mixed up the date on my reservation and they were able to fix it right away. The place was absolutely clean. It's a new hotel and common areas are comfortable and inviting. Breakfast bar was well run and food was good. Lovely restaurant right next door.
Room was sparsely decorated and needed to be vacuumed better. The bed was very soft, and the breakfast was nothing special. But the price was okay and the location was good and quiet.
We were very excited to stay here, as it's a new hotel. But we were disappointed overall with this one. Parking was difficult because all of the painted lines have already come off. The floor of the room had clearly not been vacuumed. There were crumbs and stuff that was not from us. The shower had not been cleaned. There was no actual hand soap, just a Dove bar. What there was for breakfast was good but there could have been more options. The only egg option was an omelet. The only meat option was bacon. And there were no potatoes, which was disappointing. The pancake maker was awesome. This hotel was also a little pricey. Over $200 for one night for one room. I think next time we will just stay across the street at the old Holiday Inn.
Not what Holiday Inn Express is supposed to be. Overpriced and poor quality Room number fallen off the wall , no coffeemaker in room, no washcloths, shower mat. Shower leaked all over the bathroom. Not even the cinnamon rolls that I expect fromHIE. The place across from parking lot was much less expensive, but I figured I could count on good quality…NOT!
Air broke, new room for night, back to original room. No hot water in sink. Did not clean room at all. Excuse, under staffed. Room was 165.00 a night. Too much for no service. I am Request a discount. Staff was friendly though. Just very disappointed. Such a new place, shouldve been better.
Your were apparently having trouble with your reservation system because the desk person couldn't locate the person in front of us. She finally created a new reservation for that person but it took a long time. I had my reservation confirmation, so my checkin, once I got there, was quick