hotel was clean and in a great location. restaurants and bars within easy walking distance. amenities were a plus. pool was a bit cold. also enjoyed the gym. will definitely stay again.
展开
酒店回复: Thank you for your incredibly kind review of our hotel! We appreciate your stay and hope to see you again!
5.0分
其他
Perfect location. Beautiful part of town and easily accessible to the interstate for visiting Ames or Des Moines.
展开
酒店回复: We are very glad to see you enjoyed your stay with Tru by Hilton. See you in the future.
4.0分
商务出差
展开
My two rooms were spotless and the staff super great. The hotel needs to fix their electrical problems. I had to change rooms because half the rooms electrical outlets were not working.
展开
酒店回复: Thank you for choosing Tru by Hilton and thank you for alerting us to the electrical issue in your room. We are having an electrician look into the matter and find the solution. We hope to see you in the future.
5.0分
其他
Great review
Tory checked us in and was very helpful. The room was clean, the beds were comfy and the service was great!
展开
酒店回复: Thank you for your incredibly kind review! We are happy you enjoyed your stay and we hope to see you again soon!
5.0分
家庭亲子
展开
Property was nice, very trendy decor. Lacking enough staff to work though. Only one staff at the front desk for check in and it was busy. At one point the front desk staff had to leave and put up a sign that she was away from the desk. The breakfast crew was only 1 person too. Food was running out during the busy time. There was a hair in the eggs.
展开
酒店回复: Thank you for your incredibly kind review! We hope to see you again very soon!
4.0分
商务出差
展开
The rooms are small. Clean but small. I stayed 2 nights. Very comfortable and clean. breakfast was ok. I booked a room with a king bed. Upon check in I wasn't told I got a room with 2 double beds. Because I booked through *******, they wouldn't change. I even showed them my booking receipt. Other than the small bed for a 6'2" 230 # guy, it was a good stay
展开
酒店回复: Thank you for your review! We appreciate you and hope to see you again soon!
5.0分
家庭亲子
Clean, quiet, and in a great location! Nice pool and great breakfast. We will be back!
展开
酒店回复: Thank you for your incredibly kind review of our hotel! We look forward to seeing you again!
3.0分
其他
展开
False EV charging
EV chargers are not managed by the hotel :(. Two Teslas -non guest were plugged in then two non-EV vehicles parked in the designated charging stalls.
展开
酒店回复: Thank you for choosing Tru by Hilton. We could have directed you to other EV locations here in the district.
5.0分
其他
展开
Great Stay & Budget Friendly!
We only had the breakfast buffet one morning prior to heading out to the Iowa State Fair, but it was a great variety and delicious! Room was very spacious and beds comfortable. Price was great & we will definitely be booking here again!
酒店回复: Thank you for choosing Tru by Hilton.
5.0分
其他
Very good stay in a nice facility
Very clean. Friendly service. Good breakfast. Comfortable rooms (we had 2).
hotel was clean and in a great location. restaurants and bars within easy walking distance. amenities were a plus. pool was a bit cold. also enjoyed the gym. will definitely stay again.
Perfect location. Beautiful part of town and easily accessible to the interstate for visiting Ames or Des Moines.
My two rooms were spotless and the staff super great. The hotel needs to fix their electrical problems. I had to change rooms because half the rooms electrical outlets were not working.
Great review
Tory checked us in and was very helpful. The room was clean, the beds were comfy and the service was great!
Property was nice, very trendy decor. Lacking enough staff to work though. Only one staff at the front desk for check in and it was busy. At one point the front desk staff had to leave and put up a sign that she was away from the desk. The breakfast crew was only 1 person too. Food was running out during the busy time. There was a hair in the eggs.
The rooms are small. Clean but small. I stayed 2 nights. Very comfortable and clean. breakfast was ok. I booked a room with a king bed. Upon check in I wasn't told I got a room with 2 double beds. Because I booked through *******, they wouldn't change. I even showed them my booking receipt. Other than the small bed for a 6'2" 230 # guy, it was a good stay
Clean, quiet, and in a great location! Nice pool and great breakfast. We will be back!
False EV charging
EV chargers are not managed by the hotel :(. Two Teslas -non guest were plugged in then two non-EV vehicles parked in the designated charging stalls.
Great Stay & Budget Friendly!
We only had the breakfast buffet one morning prior to heading out to the Iowa State Fair, but it was a great variety and delicious! Room was very spacious and beds comfortable. Price was great & we will definitely be booking here again!
Very good stay in a nice facility
Very clean. Friendly service. Good breakfast. Comfortable rooms (we had 2).